tonytlwu / tags / strategy

Tagged with “strategy” (1)

  1. Strategic interaction design

    Interaction design is often focused at the interface between a person and a system in the form of a series of request-response actions. But interaction design can be positioned at the strategic level when the interaction designer looks at the transition between interactions & touchpoints; and the aggregate effect of these interactions on the overall service experience.

    —Huffduffed by tonytlwu