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Tagged with “communication” (32)

  1. 3 Ways Disney is Improving that Your Church Can Learn From | unSeminary

    3 Ways Disney is Improving that Your Church Can Learn From

    Podcast: Play in new window | DownloadSubscribe: iTunes | Android | RSS | MoreThe Walt Disney Company continues to be an organization that churches should learn from. Obviously, our “core business” in the local church is totally different but there are many similarities in what we’re attempting to do and what Disney does:

    We’re both attempting to keep people engaged with “life span” offerings. 

    Families play a huge role in our strategies.

    We balance tradition and innovation on a regular basis.

    We offer both digital and “in person” experiences.

    Communication and storytelling are core to what we do.

    We deal with the public in crowds on a regular basis.

    A close observer will see that Disney continues to improve its experience and we can draw out many examples for our churches, including the following:

    Data-Driven Decision Making // Disney uses the information generated from its experiences to guide decision making. Forecasting models determine the kind of vacation packages preferred by guests and help the company provide targeted hotel offers to its customers. Guest usage patterns are examined in real time to determine how to best deploy its team. Sales in its retail stores are fed back to the central warehouse to alert them when more inventory is needed. Every action that guests take at Disney is a potential “data point” that could help drive decision making. For church leaders, how are we tracking the data driven by our guest interactions to serve them better? When your nursery reaches near capacity, could your database flag a follow up with parents to ensure they had a good experience? How could small group attendance “drop off” be flagged as something that your team should follow up on?

    Digital Team Management // The scale of Disney’s theme-park operation is staggering. Each week, Disney has to pay more than 80,000 cast members and schedule 240,000 shifts. Dealing with the complexities of ensuring that the right team members are in the right location at the right time has led to Disney investing heavily in a scheduling system. The outcome was a 20% improvement in its management of labor resources and the project paid for itself in the first year. In a similar way, your church can see huge improvements in volunteer team management when you use your database to manage your teams. Rather than a series of spreadsheets (or worse, a bunch of sheets of paper!) used to track where people are plugged in, your database becomes the central place of communication and connection with your volunteers to ensure you have the right team members in the right place. Avoiding the problem of the same person serving in two places at the same time is a critical part of ensuring we’re not burning out people. Although we don’t pay our volunteer teams, we should be finding ways to reward those volunteers who serve with excellence. Simple acknowledgment is the beginning of a reward system for your volunteers … when was the last time you reached out to say thank you?

    Personalized Experiences // Disney’s MyMagic+ initiative is a billion-dollar investment that is a combination of a website, a mobile application and a wristband that collectively allow visitors to customize their experience at a Walt Disney World. The initiative has involved training 80,000 employees on new technology, equipping 28,000 hotel room doors with radio frequency readers, and installing scanners at the parks. The implementation has resulted in a breathtakingly personalized experience for guests as they journey around the park. Photos taken in the park are magically saved in the cloud and are viewable at the end of the day back in guests’ hotel rooms. You can use the app to schedule a time to skip the line on your favorite ride and then simply wave your magic band at the gate to be let into a shorter queue. Behind all of these (and many more) personalized experiences is a series of databases that track and serve guests throughout their entire Disney experience. In a similar way, churches need to look at our databases as tools to provide personalized experiences. Think about the personal data you have and leverage it to provide a more personal experience. You probably know many people’s birthdays … why don’t we send birthday cards like the dentist does? Seeing which service people hand in their offering most weeks can tell you which service they attend … you could ask them to serve with a specific team during that service time. By looking closely at your database, you could figure out which kids are moving up at the beginning of the school year and have their new small group leaders personally reach out to them.

    The Walt Disney Company provides so many great examples of using information and data to make a better church experience. This inspires me to keep thinking about how we’re leveraging our databases to be more than just a warehouse of names, phone numbers and email addresses and to use them to take our ministry to the next level. Here are some great articles to dig into if you are looking for more lessons from Disney:

    How Bob Iger Remade the House That Walt Built

    Disney World Parks and Resorts mines magic from business analytics

    Disney Bets $1 Billion on Technology to Track Theme-Park Visitors

    The HBR Interview: Technology, Tradition, and the Mouse

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    —Huffduffed by theprd

  2. Chad Fisher on Leading a Millennial Mega-Church | unSeminary

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    Hello, everyone. Today I’m happy to be chatting with Chad Fisher from Rock City Church in Columbus, Ohio. Rock City Church has been pegged as one of the fastest growing churches in the country for two years in a row, so obviously they’ve gotten some things figured out around those parts.

    Chad was a young man who wanted to serve in ministry, but found that there was a real disconnect generationally in the church. Back then his church was basically the youth ministry and he had rarely spent any time in the rest of the church and its services. Chad asked God to use him to reach out to his generation and bring them back to the church, and also to help him break down the generational barriers in ministry. This lead Chad to a desire to plant a new church and he connected with others who helped and encouraged him. As a result, Rock City Church was planted in 2011 and has grown quickly ever since.

    Engage young people while also pulling in older generations. // Chad believes that it’s harder for older churches to engage young people. Younger pastors and leaders have an advantage to drawing in young people and really reaching them, while also bringing in the older generations. One way to do this is to reach out to the older generations by asking for advice and using them as teachers and guides to the younger generations. This requires an intentional focus, as Chad says in today’s episode.

    Using creativity and branding to reach the young. // Rock City Church recently did a survey asking young people what it is at the church that they believe reaches their generation the best. The most common responses had to do with creativity and branding—things that don’t seem very spiritual, but which can have the biggest impact. Young people are bombarded daily with graphics, videos, and music from companies marketing their brands. Churches can use these same techniques to reach out to young people because it’s something they can relate to and part of the world they know.

    Simplicity and generosity. // The two things that Chad believes define Rock City Church and reach out to the younger generations best are simplicity and generosity. The message is simple. The worship experience is simple, without a lot of stage props and flash. The service is simple, focused on the message of Jesus Christ. Young people are looking for simple truths, a clear explanation of what it means to follow Jesus, and exactly what the Word of God says. On the subject of generosity, Rock City has a program called One For One, in which they set aside $1 in honor of each person that walks through the door. They then use that money to bless others. The heart of God is generous—He generously gave His Son to us to save us. Churches should demonstrate that generosity to others and model the heart of Christ through giving.

    Too much disconnect. // Chad believes that a lot of churches lose people by having too many videos, announcements, and other things that disconnect or distract the audience from the simple message of Christ. Let the audience hear the Word of God and what it means, without too many distractions. Invite them to join ministry teams or life groups and they can then live the teachings of Jesus through their work.

    Learn more about Rock City Church at their website or follow them on Twitter @RockCityChurch. You can also follow Chad on Twitter @CFisherOnline. Email the church at or Chad at

    Thank You for Tuning In!

    There are a lot of podcasts you could be tuning into today, but you chose unSeminary, and I’m grateful for that. If you enjoyed today’s show, please share it by using the social media buttons you see at the left hand side of this page. Also, kindly consider taking the 60-seconds it takes to leave an honest review and rating for the podcast on iTunes, they’re extremely helpful when it comes to the ranking of the show and you can bet that I read every single one of them personally!

    Lastly, don’t forget to subscribe to the podcast on iTunes, to get automatic updates every time a new episode goes live! 

    Episode Highlights

    00:44 // Rich introduces Chad and welcomes him to the show.

    01:14 // Chad gives us the history of Rock City Church.

    04:58 // Chad explains why they decided to name the church Rock City.

    07:08 // Chad talks about the difficulties some churches face engaging the younger generation.

    09:17 // Chad talks about the advantages of multi-generational churches.

    13:35 // Chad offers examples of approaches that resonate with millennials.

    15:50 // Chad talks about how Rock City avoids disconnect with the church.

    17:49 // Chad talks about generosity and Rock City’s One for One scheme.

    21:50 // Chad talks about the impact on giving since launching the One for One scheme.

    23:09 // Chad offers practical tips to pastors.

    Lightning Round

    Helpful Tech Tools // Evernote,, Hillsong Network,

    Ministries Following // Church of the Highlands,, NewSpring

    Influential Book // A Tale of Three Kings by Gene Edwards, Simple Church

    What does he do for fun // Family

    Contact // @cfisheronline,

    Episode Transcript

    Rich – Well hey everybody, welcome to the unSeminary podcast. My name’s Rich the host around these parts and so glad that you’ve decided to tune in today. We know that you’ve got a lot going on at your church, there’s a lot of things, you’ve got a lot of time pressure in your world and we’re just thankful that you’ve taken some time out to listen in to today’s conversation. We’re hoping that today will be encouraging for you, provide you some good handles and maybe challenge you a little bit, to think a differently about your ministry.

    Today it’s our honor to have Chad Fisher with us. Chad is from Columbus Ohio, he leads a church there called Rock City Church. This is one of the fastest growing churches in the country, a few years in a row it has been pegged as one of those, which just means they’ve figured a few things out and are wrestling with some of the right questions and God seems to be blessing their ministry. So I’m super excited to had Chad on the show today, welcome.

    Chad – Thank you, thank you, glad to be here.

    Rich – That’s great. Why don’t you tell us a little bit about Rock City, how did you get started? Give us that story.

    Chad – Yeah you know, I think a lot of what we’re going to talk about really comes from our story in the beginnings. I was a 20 something that wanted to serve in ministry but I was finding there was a real disconnect generationally. My church was essentially… as a 20 year old my church was the youth ministry, I was a youth leader and over the course of probably a three year stint in youth ministry as a volunteer, I could probably count on one hand, in the three years, the number of times I attended that church on a Sunday morning, there was just a wide disconnect.

    So early on I was serving in ministry and really asking the Lord God, “What do you want to do through me and how can you use me to make a difference?” On one hand it was, “How can you use me to make a difference in my generation?” because I was seeing a ton of my Christian friends that I grew up with and went to Christian school with falling away. Most of them, probably 80% of my Christian friends that I grew up with are no longer walking with Jesus today.

    So one was, “How can you use me to make a difference in their life?” Then the second thing was, you know, how can we start to break down the generational barriers that exist in ministry instead of being so compartmentalized where we have our kids’ ministry, our junior high, high school, college and young adults and then finally like the big people church? There’s very little interplay between the age groups.

    So ours was just a real desire to make a difference for Christ but also I think in me it was a desire to have elders mentoring me that I could not find. It was to be the church as one that I think Jesus sees in the church.

    Rich – Absolutely.

    Chad – I just wasn’t finding that. So early on it felt like the Lord was leading us to plant a church. I had no idea what that looked like and what that meant as an early 20 something, so we sat on it for years. I ended up serving fulltime in a church as a youth pastor and a worship leader, I spent about five and a half years in that fulltime role. That didn’t end very well for me and for [Inaudible 00:03:21], so we became sort of like church orphans if you would.

    Rich – Okay.

    Chad – It was in that season, the in between, a real test of our faith that the Lord began to reawaken this desire to start a church and we felt like we were in a different place, a better place but also a more desperate place as well. The Lord just really connected us with the right people. We connected with the ARC Network, The Association of Related Churches. Another church in our city at the time, we were living in Toledo at the time and Cedar Creek Church out of Perrysburg Ohio…

    Rich – They have a great church.

    Chad – A great church, great leaders, they recognized something in us that we weren’t able to recognize at the time. So they just became friends to us, encouraged us and helped us realize the dream. We planted the church in 2011 and have not looked back year on year. I say that you can’t plan for growth, but you can be prepared for it and I think that’s been our strategy. You know we don’t have huge growth goals, we’re not trying to break records, we don’t so much plan for growth but we prepare for it. We want to make sure that we’re ready for the people that we expect God to send and we’re able to minister rightly and our staff is prepared, that financially we have the margin that we need to seize the opportunities as God brings them. It’s been a fun story and we’re four and a half years in now at Rock City and I’m loving every second of it.

    Rich – Very cool. Now why Rock City for people that aren’t familiar, why that name? That’s a unique name.

    Chad – Yeah I guess so, it didn’t seem too unique to us. You know, I guess part of our story was interesting in that we felt called to plant a church before we knew what city we would move to.

    Rich – Okay.

    Chad – So that’s interesting. So growing up in Ohio that seemed like license to us to pick the warmest coastal city that we could find.

    Rich – Yeah.

    Chad – So we felt called to start a church. We said, “Let’s move to Atlanta or let’s go to Ashville North Carolina or let’s go to Miami,” just some place warm, beautiful, coastal, just tropical whatever, you know tropical compared to Ohio.

    Rich – Yes.

    Chad – My wife and I were in a car driving to Atlanta and there’s a place called Rock City, it’s in Tennessee. It’s a little scenic view thing and actually it cost a little too much for us at the time to even go and see what the view looked like, but the sign said Sea Rock City and it just sort of clicked to us and our dream and desire was, “Lord put us in a city that we can really shake, that we can really make an impact, a difference in.” We were in Atlanta looking and praying and there seemed to be many churches shaking that city. Atlanta has a lot of churches, great churches.

    Rich – Yes.

    Chad – But we just didn’t feel like that was us and when the Lord eventually called us to Columbus we felt like there’s a lot of great churches in Columbus but this city, there was a feel that we could shake this city, we could rock this city. So really that’s where it came from, I’m not overly spiritual.

    Rich – No that’s cool.

    Chad – It’s kind of, yeah.

    Rich – Cool, well let’s look back at part of what you said earlier. I appreciate what you were saying around, which to me I think for some people that are listening might seem like contradictory; at one point saying, “I don’t see a church that’s maybe being as effective as kind of reaching my generation,” and this idea of like 80% of your friends who were in the church turning away, but then at the same time saying, “I want to create a church that’s kind of multi-generational.” Those seem at odds with each other, tell me about that.

    Chad – And I think they probably are at odds with each other in a lot of ways, particularly for older churches. I do think that it’s much harder for older churches to engage young people, it is very difficult. I think that there’s this whole new wave of church planning and it’s being led by a lot of young pastors and it’s not that older churches can’t engage young people, it’s just harder for them.

    Rich – Right, right.

    Chad – I think that we, as young pastors and through this amazing church plant movement that’s really happening right now across the nation, churches are popping up everywhere and they’re growing fast, they’re reaching lost people.

    Rich – Yeah.

    Chad – I think we as young people have a unique opportunity in this moment to be the ones to engage the elder generation. So it’s not that the elder generation isn’t trying to engage young people, it’s just very difficult when it works that way. I think that we need young pastors, young leaders to be wise enough to know that we don’t know all the answers, we’re not smart enough on our own, we don’t have the experience that the elder generation has. We’re just finding that it’s a unique opportunity for us, as young people, to not just surround ourselves with young people, but to be absolutely intentional about building into our teams people from elder generations that can speak into our lives, that bring wisdom experience and it doesn’t happen by accident.

    Rich – Right.

    Chad – It’s very, very much an intentional effort on our part. We talk about it a lot, we give examples a lot of people that we’re connecting to. You can see it on our staff, we all don’t look the same. We have one husband and wife that just joined our staff, they’re 67 and 62 years old, not something you might expect from one of the fastest growing churches in America, one of the youngest pastors in America leading a church like Rock City.

    Rich – Yes.

    Chad – But we love it. We love what he can bring, they’ve served in ministry 30 years.

    Rich – That’s amazing.

    Chad – So we’re learning a lot from them. I just think it takes a real intentional focus to do that.

    Rich – Right, so why don’t you kind of unpack that a little bit, what would you say some of that intentionality your trying to bake into Rock City, around reaching millennials and this kind of multi-generational deal?

    Chad – Well I think, no matter what church you are, I think that to reach young people, programming is almost everything right? So it amazing, we just sat down with a group of young interns, like young millennials to older millennials, but there are a lot of young millennials.

    Rich – Right.

    Chad – We said, “What do you see in Rock City, ways that we’re being successful at reaching millennials?” The one thing that came up in every category in every meeting was creativity and branding. Things that seem like the least spiritual, but it’s like that persona, it’s what we see in the world. We see very clear imagery, there’s clarity and communication when you look at the brands that are like running the world, but then you walk into a church and there’s nothing relatable, usually. So I think that a lot of the programming, the marketing, the graphics, the video, that side of ministry really matters to young people.

    What we found out though is that when you make programming, shape your programming around reaching millennials, you are automatically going to reach their parents and their grandparents.

    Rich – Interesting.

    Chad – When you get a 25 or a 35 year old that walks through the doors of your church, maybe they grew up in the church but they have then left the church, it’s been 15, 20 years and that parent, that grandparent has been waiting for that kid for the last 10, 15, 20 years, can’t do anything to get them to step foot in a church but now they’re seeing, not only is my son going to church but he’s serving, he’s giving, he’s going on mission trips, he’s posting videos on Facebook, he’s wearing flat bills that have his church name on it.

    Rich – Yes.

    Chad – Like, when did that become cool?

    Rich – Right.

    Chad – Or to put your church on a shirt and wear it right? I don’t know when that became cool but it’s because God is doing something in their life. So the parents and grandparents see that, so they start to come. What they feel immediately when they walk through the door is when they look around, they’re not used to seeing so many young people in church and so there’s a barrier there. So the quicker you can break down that barrier, when you as a younger church see an older person walk through your doors, you better engage them within the first two minutes.

    Rich – Right.

    Chad – You better welcome them warmly, you better give them the grand tour, you better treat them like they’re royalty. Why? Because you need them.

    Rich – Right.

    Chad – The church can’t be healthy if we’re not a church of all ages.

    Rich – So true.

    Chad – So it takes intentionality in our part and I think for older churches the challenge is going to be staffing younger, empowering and engaging the younger generations and of course that’s going to be easier for me to say than do because we’re a young church, but 20 years from now, we’ll be faced with that.

    Rich – Right.

    Chad – Are we staffing younger? Are we surrounding ourselves with creatives that are doing things that don’t make sense to us but they know that they make sense to their generation? So we’re intentional. Our board is very diverse age wise. Our staff, like I said, we’ve just had a 67 year old, a pastor of 30 years join our staff. We love that, it says a lot to the 20 somethings on our staff as well that, you know what, we all don’t have to look good in a flat bill.

    Rich – Right.

    Chad – We are and we don’t want the 67 year old with a 45 year old and a 55 year old to feel like you’ve got to be in skinny jeans and wear Air Jordan’s to do ministry. You come as you are, you look who you are, you should be who you are and young people are going to respect you and you’re going to have an opportunity, not only to learn from the young people but the young people are going to have a great opportunity to learn from you.

    Rich – Absolutely, I think there’s a lot of pastors that are listening in, they would say, “Gosh I feel like the millennial generation, we’re not doing a good job,” and sometimes they can try those kinds of superficial approaches like, “I’ll cut my hair shorter, I’ll grow a beard and I’ll put on skinny jeans,” and that doesn’t resonate. What would you say, or maybe more deeper philosophical kind of approaches to ministry that you feel like are resonating well with millennials? Are there any of those that go beyond kind of the surface?

    Chad – I think simplicity and generosity.

    Rich – Okay tell me about that.

    Chad – Those are the two things that really define our church. So simplicity, the messaging is simple, the worship experiences are simple. We don’t use a lot of like… we don’t do stage props and use a ton of message illustrations and we don’t stack our services with a bunch of announcements and try to fill it up with as much as we can fill it up. We start with worship, we say, “Come on let’s stand and worship,” so we start with worship. We might have a bumper video, mostly we have a bumper video that might be a minute or two that will lead the way from worship into the message. The message is about Jesus, it’s the straight gospel, it’s not a watered down version of the gospel. The gospel is simple, the gospel is life changing, the gospel is convicting, the gospel hurts sometimes when you hear it, but what young people are looking for is they’re looking for simple truths, they’re not looking for how to try to convince people to follow Jesus. What they want to know is what does it mean to follow Jesus, what does the Bible say?

    Rich – What does it look like, yeah?

    Chad – What does it look like? What does the Bible say about the cultural issues that we’re faced with? Don’t tiptoe, just give them Jesus, teach them the word of God. Then they’re going to have the opportunity to either say yes or no.

    Rich – Right.

    Chad – And because you’ve been honest and forthright and you do so in love and the message is simple and there’s not a bunch of frill and add ons, you know, you end the message, you give them one last time to respond to Jesus, maybe sing a worship song at the end and then, “Before you leave, hey three things we want you to know,” and that’s it. So very simple services, very simple programming.

    Rich – A question for you. So I’m a 40 something guy, leading in a church that 10 years ago was really hip and I think we still are, I still think we do some cool things, but what would your challenge be? I think my sense is, some churches, we can over program, to use your language, there’s kind of the frill and the add on, what would be some of those things that you’ve seen as more typical in say a generation older programming that for your church if you like, “That’s just too much, we need to pull back from that.”

    Chad – Oh man, feeling like you have to start with the song that people know.

    Rich – Okay.

    Chad – Like something from the top 40 radio or something.

    Rich – Like Taylor Swift?

    Chad – Right, nothing wrong with that.

    Rich – Yes, I get that. I asked you, I asked you to give it to me, come on.

    Chad – But it’s an example because I think when people come to church they just expect to hear something that is Christian right? I mean they’re in church so you don’t have to play something from outside of church.

    Rich – Yes.

    Chad – I think a lot of churches tend to just do way too many videos, way too many transitions. There’s way too much disconnect from our time of worship which should just jump in and then our time of hearing the word of God and being able to respond. It’s like we try to put so much into it that disconnect is everywhere.

    So I just think simple. I think also programming, not programming but the way that the church functions. So we say, “If you walk through the doors of Rock City”, we say, “we want you to experience Jesus here in this worship experience, we want you to find a life group because we all need friends that are going to help us follow Jesus and we want you to serve on a ministry team.”

    Rich – Right.

    Chad – That is it. “As you’re experiencing Jesus, as you’re serving on a ministry team, as you’re engaging in a life group, guess what, you’re going to live out the heart of God, you’re going to learn what it means to be generous, you’re going to learn how to share your faith, you’re going to grow in your faith, you’re going to be challenged.” So we don’t have a bunch of programs, ministries.

    Rich – Right, classes all of that stuff.

    Chad – We just say, “Get in a life group, serve on a ministry team, bring your friends and family and unsafe coworkers and neighbors to church with you and let’s keep winning the people around us to Christ.” So just the ask is simple, the message is simple but it doesn’t mean shallow.

    Rich – Absolutely, earlier you had mentioned generosity, that kind of stuck into me, that’s something that you really saw as a value, you want your church to be generous as well. Tell me a little bit about that.

    Chad – Yeah generosity, it’s in our DNA and it is in the DNA of Christianity right? I mean God is generous, he gave his son, he didn’t have to, he did.

    Rich – Right.

    Chad – So everything we do as a church we’re looking at it as, “Okay, how are we reaching lost people and how are we modelling the heart of Christ?” And the heart of Christ means God and the heart of God is generous.

    So one of the things we do to break down the barrier is people expect to walk through the doors of a church and they are asked for money. One of the things we let people see every Sunday is, “Just for being here, we’re making a donation in your honor.” So just for showing up through something we call, One for One, for every person who walks through our doors every week, and it doesn’t matter if you attend two services we’ll count you twice, every week we’re going to set aside $1 to meet a local or global need, we call it One for One. So if 2000 walk through the doors this weekend, we’ll give $2000 this week to a local organization or a global need. If 3000 people walk through the doors, $3000.

    So it’s really cool and what we’ve found is, in the early days of our church, when it was just a few hundred, there were stories like, “Hey, through One for One we were able to bless a single mom with groceries and here’s a letter she wrote.” Obviously we don’t say who it is all the time but, “Here’s a letter. Here’s how just for being a part of this church, for showing up, we were able to bless this family.”

    As our church has grown we’ll take an entire month, sometimes we’ll take two months and say, “For August and September, for every person who walks through our doors we’re going to take One for One and we’re going to give it to this,” and you’re talking about multiplying thousands of dollars that can meet practical needs.

    Rich – That’s incredible.

    Chad – A lot of church pastors they’ll say, “I don’t know how we can do this, how can we implement it?” The reality is when we implemented it we had no idea how it would affect our bottom line, we had no idea how we could afford it, we just decided to do it.

    Rich – Right.

    Chad – And realized that as we began to do it the giving increased, the generosity of the people increased.

    We also don’t reward ‘yes’ with a gift. I mean we used to, but we thought why give something to them just for getting their information? Why not model for them what this church can do? So we say, “If you’re a first time guest, we so much value you and if you fill out a guest card, for every first time guest card we get this weekend we’re going to make a $5 donation in your honor to one of the most well-respected and known non-Christian organizations in our city, it’s called the Mid-Ohio Foodbank.”

    The Mid-Ohio Foodbank is what’s stocking the shelves of almost every food pantry in Ohio. It’s not a Christian organization per se but they’re doing the ministry of Christ and people love that, it’s like, “Man, just for filling out a card, this card is worth $5,” and through our partnership with Mid-Ohio Foodbank they are able to provide $50 worth of groceries for every $5 donation because they’ve got partnerships with banks and they’ve got matching donors and they’ve got partnerships with Kroger and other places that are in the food market. So they’re able to take a $5 gift, put $50 worth of groceries on a person’s table.

    If you’re a guest, are you not going to fill out a card if you know like, not only is this $5 but it’s going to provide $50 worth of food? It just lets people see what the church is all about and it lets people start to understand the power of the collective. Like when we collectively come together and make up our minds to do something significant to be generous to make a difference, together we can do more, serve more, reach more, give more than ever we could do on our own. So those are just little ways that we…

    Rich – Fantastic, that’s great. I love that. I love what you’re doing there with first time kind of guest bribe for the lack of a better word.

    Chad – Right.

    Rich – Now did you see any kind of difference in response rates on any of that stuff? Obviously it’s a huge..?

    Chad – Overwhelming.

    Rich – Really?

    Chad – Yeah, I mean it has been hard for us to figure out, we started that, I would say early Summer we started that and we went from probably 40 to 50 guest cards a week to 90 to 120. So it more than doubled. So the question for us is, are we just in this incredible season of growth, different from the last season, or is it the donation that we’re actually giving to someone else versus giving to you? I think it’s probably a little of both.

    Rich – Yeah [Inaudible 00:22:21].

    Chad – An overwhelming difference, we now look back.

    Rich – That’s fantastic. I know in our church, I just want to affirm and people that are listening in who are saying, “We could never do anything like that, the One for One or what you’re doing on the first time guest stuff there.” I just want to affirm you to step out in that. We’ve seen that in our church and when we step out in generosity, whether it’s kind of mass mobilization stuff or doing reverse offerings or doing this kind of thing that we’re talking about there, our experience has been that the Lord meets us there financially and that has been incredible. I know there are some people that live in the fear of that.

    This has been incredible, anything else? There’s a lot we could talk about, a lot we could dig in on. Chad is there anything else you’d like to say before we jump into the lightning round?

    Chad – Can I just give a really practical tip to pastors?

    Rich – Yes please do.

    Chad – Okay, so when we were in the early stages, you know we had 200 or 300 people, so One for One cost us like $300, maybe it was $311 okay?

    Rich – Right.

    Chad – You’re not asking for giving but you can say, “Through One for One this week we were able to provide $311 in groceries.” Okay say it. Don’t ask for anyone to give a $311 check but they will, every time.

    Rich – Right.

    Chad – I mean it was amazing to us. If we said, “Hey this week we were able to provide $620 and whatever through One for One.” Someone would write a $620 check to cover it, people started adding dollars to their giving just because they didn’t want the church giving for them if they weren’t giving themselves. So it’s like, you don’t have to ask people, sometimes just let your lights shine before men so that they praise your father in heaven, they see your good deeds and they get excited about it. If you have that fear, and we did right? So just say, “This is what we were able to accomplish last week,” and someone’s going to approach you in the lobby and say, “Hey pastor I want to cover that.”

    Rich – Right.

    Chad – Or, “Hey pastor, I want to double that.”

    Rich – Right, right.

    Chad – Then you get to go to that single mom and say, “It’s not £200 in groceries it’s $400 because someone in the church has doubled it.” They wouldn’t have given that any other way.

    Rich – Right.

    Chad – So tell the stories because the stories are what challenge people and inspire people and you’ll be so amazed how God works in the hearts and in the minds of believers and they’re going to step up and cover that bill.





    —Huffduffed by theprd

  3. Using Technology to Automate People Flow from Unconnected to Core Members: Episode 125 — Social Media Church Podcast

    Jason Morris and Jay talked about using technology to automate people flow

    from becoming active weekly attenders to core members of your church. Jason

    shares how uses in an

    creative way.

    —Huffduffed by theprd

  4. Pastor Greg Laurie on Using Technology: Episode 93 » Social Media Church podcast

    Podcast: Download (Duration: 26:57 — 24.7MB)

    Pastor Greg Laurie is a notable pastor (Harvest Christian Fellowship, Riverside, California) and evangelist with Harvest Crusades that has held large-scale outreaches since 1990. He was interviewed by Brendan Stark (Web Director at Harvest) in a keynote address at the CITRT (Church IT Roundtable) Regional event back in March 2014. Pastor Greg Laurie shared his value as a pastor for using technology, the Internet, and social media, and how they must be used for the ministry of the Gospel. Special thanks to CITRT and Brendan Stark for permission to post the talk on this episode of the Social Media Church podcast.

    Show Notes

    Connect with Brendan Stark on Facebook + on Twitter @brendanstark

    #video Watch “Pastor Greg Laurie on Technology and the Internet” on YouTube

    #event 2014 National Roundtable & Refresh Cache (October 22-24, 2014 @ Peoria, IL) + Call for 2014 Fall Event Ten-Talk Presenters – this is a great event for Church IT (information technology) staff and volunteers to talk shop and faith, topics include: web dev tools, help desk tools/tips/tricks, personal productivity, remote support, SQL best practices, social media analytics, training tools or methodologies, OSX on a windows network, and social media should show up somewhere in the mix too.

    #raw #transcript (auto-generated by YouTube/Google)

    I’m Brendan Stark

    Web Director at Harvest Christian Fellowship in

    Riverside Calif I’m here with Pastor Greg Laurie

    thanks for being here

    good to be here I was like to hang out with the geeks

    alright I wish I was the key when I’m not I’m like

    a wannabe geek it’s like I like everything geeks do

    but I don’t know how to do it so the key is make friends with geeks

    better yet hire them he does a great job

    with our department all right thank you very much so

    you love dad yes so how have you always love

    computers and technology well my love gadgets goes back way before computers

    marijuana as a little kid I got a little reel to reel tape recorder

    and i was just didn’t he’s dead you know the you can actually record these little

    things and I remember my first

    record player and anything that Obama technology

    I locked in a criss-cross forward and then I was one of the first guys to go

    out and buy

    a digital watch i mean when I bought the technology when I bought back was at the

    probably the early seventies

    you get for free in a happy meal now I probably be the over a hundred dollars

    which was a lot back then

    but I had they have the digital watch them have course

    I had one of the first guy you know recorders a video

    are like a %uh the I was like a bead a max player than later on

    it became the VHS format in you know so

    any minute come along I had to have the first iPhone

    the proof iPod side always been a sucker for technology I just love it that’s


    so you gonna pastor for over forty years forty years yes so when you start there

    really wasn’t any church I T

    no not at all we just yelled loudly

    like a know there really wasn’t arm boy

    I mean that they’ll the technology we had that day on C was like

    cassette tapes I was it i &lt3 revolution active prior to that we had

    a track to the fact that you could record something in

    give without in an affordable price was something but

    on my we were so behind the times there was no internet al gore had invented it


    he was probably still in the love story pays appears career

    but now was satire arm so no no no that was on yet

    in so that this was a whole new frontier yet in our future

    school so have you seen technology can transform

    the church in the last forty years well you know I think initially

    Christians were creative technology because they didn’t understand it

    didn’t understand the potential up the web course it seems like summer the

    early adopters we were using it for

    evil purposes the melodic Crittenton thing you know how can we use it and I

    immediately saw

    the value in fact I even thought the name about was proving

    the Internet at home let’s go fishing for men and women let’s use the net this

    net goes globally

    I remember are we were probably one of the first churches

    to do a live webcast than it was like up 56 kg type modem

    member how those use the Firebird crawl

    ha convenient thing comes up you’ve got mail

    I was a well remember and all I’m online while I’m online and

    everything was slow but we used art

    the first webcast to reach people in

    I saw the potential about when some missionaries sent me a photograph have a

    budget people city not in a very

    dark jungle around a laptop computer been run by a generator

    here in the class want to do see and accepting Christ so that we’ve gotta be

    at the forefront there so we started doing our crusade in the later our


    and the numbers are the people watching online grew

    Expo Line Chile but in time the

    equal the attendants and her crusade and then after a while they were surpassing

    the number of our crusade 100 2009 course after their archives thousands

    and thousands more so

    it’s just unbelievable yeah so you think technologies change

    evangelism how that’s done today well I P

    what is done is it open up the doors for greater evangelism for those who can see


    I mean the height to give the first century was the Roman Road system

    you know the world was divided at the time and the Romans come along

    effectively conquer the world and establish what was called

    Pax Romana which was the ruler wrong and

    one of the good things Romans it was the united people with a common language

    which was great

    and the united people with the road system and the apostles

    what those roads and the use that language

    to bring the Gospel to their generation path forward two thousand years

    now we have the world wide web you now

    we have this opportunity to return now pretty much everybody is on board with

    that I think

    anyone who’s not using the technology today

    is just missing an opportunity me quite on a thing

    why wouldn’t a church or a pastor or anyone a ministry

    have basement pictures no charge why wouldn’t they have

    a Twitter account why when they use Instagram

    in other forms of social media its immediate it gets out to people

    you can use it to bring the Gospel the people I mean this is fantastic so

    incentive complaining about it let’s use it for God’s glory

    someone in my position someone who’s behind the scenes a technology person

    how can we help our senior pastors perform their calling as a

    the pastor well I think some pastors are are prone to read this

    I’m one of those people have always been interested in it i mean you know me I’ll

    see something cool see online are

    send a link to you what do you think about this you know cuz I’m always

    interested in

    anything that can help us expand our reach

    but I think up for some people there there honors in a very good

    and adopting new technology so I think that you need to explain things

    to them and you need to show them how to use these media platforms for them stop

    you know you gone to an

    Apple store in the have little classes the input on proposed sin

    I noticed lotta times are older people wanting to catch up you know

    that for some pastors find themselves are a bit bolder

    and they may be a well I know I don’t do that where do the old-fashioned way

    will listen keep you know preparing your message is perhaps your browser with

    but even for that there’s %ah fantastic software like logos that you can have in

    your computer

    and he can utilize it having an amazing collection a box in

    kid you know Greek and Hebrew definitions and so much more but

    I think pastors need to catch up and I think we ought to do more than ketchup

    I think we ought to be leading the way cuz look we’re in the communication


    and therefore we want to use whatever technology

    is out there are let’s get the word out

    in get a ninety-percent get a person who savvy with these things

    a lot of times are younger people let them help you in uses technology to

    expand the influence of you ministry

    again so for you Windows Mac or Android

    well I bob love the first Macintosh computers

    I didn’t even know how to tie I saw that they know that that’s a cool thing about


    and hype I plugged it in and the yellow iMac

    and unlike what do I do with this thing and and slowly have figured out how to

    use it sermon prep

    it was so primitive but it was amazing because it really was a personal


    so I was really upbeat mom Apple guy for a number of years but then

    Windows I love the bible thumper was coming out on Windows like Anna

    learn I’d learn I never really got into DOS that was way beyond me

    but I sort of started figuring out the Windows platform

    and then I was when the Sun was all Windows for a number of years

    but then Apple comes along with the iPod and ideas

    had to have an iPod all those songs in that little device and that got me back

    into that was rude like

    the gateway drug Apple and that brought me back into the Apple univers and then

    I wasn’t Apple

    only and I pretty much been Apple for years now I I like that

    the simple intuitive interphase at the Apple operating system now when it comes


    the so called the course Android is made some great advances in

    I but I keep coming back still to the iPhone I like it better

    but I know a lot of people that have the androids in and they’re really given up

    a run for their money now but

    the cool thing is religious use all the popcorn to win it wouldn’t wanna be

    elitist about

    a certain operating system %ah you know are Apr into to harvest ap

    is available for both the Apple operate insisted and the Android

    operating system give that Windows Phone we haven’t developed up for that you

    actually it is I want us to now

    you’re kidding I didn’t know that well congratulations Windows people

    you can now have a harvest ap I mean literally call on the Windows

    platform Alex great yeah that’s fantastic I

    guaranteed someone watching this is an IT and they’re ready to quit

    so there describe their burned-out neglecting their family they’re just

    they feel like they’re underwater never gonna come so the only words of

    encouragement for them and how do you avoid burnout I think you need to

    remember what you’re doing

    I i mean he may be in IT person you may be working in that

    Technology department but what you’re doing is you’re

    providing a platform to reach people you know we love our part in the church

    summer called to preach

    summer call to do worshiper use music summer called into the art summer called


    I technology others are called behind-the-scene summer called

    in are working in like God practical areas hospitality

    every Christian is give to the needy use your gift for the glory of God

    remember it’s Jesus you’re doing it for the Bible says let’s not be weary in

    well doing

    for in due season you’ll reap if you don’t paint so

    to add for the Lord good for the glory of God for me is a pastor

    like anybody else you have to find balance in life you know you have to

    have time for

    certainly your spiritual life you have to have time for your family

    you don’t need to be stinkin on the phone all the time

    checking out web sites texting all the time

    you know actually set the phone down revolution I thought turn the phone off

    have a conversation with somebody come out of your virtual world

    for a few moments it’ll do you some good okay so

    the Beatles paid us had their 50th anniversary

    when they came and came to america on The Ed Sullivan Show

    now and behind us I know to get can see but we have a replica guitars a

    think as Paul’s base yes Paul Harper basin we have john lennon’s

    Rickenbacker %uh electric rhythm guitar we have george harrison

    grapes lead guitar and I don’t have wrinkles drunk kids too big

    but there’s been lots of new specials out about appealed and the

    the cultural impact that they had on its element and that was really

    gonna rock n roll was a was what are the defining characteristic to the baby

    boomer generation

    I’m so I came like right after the JFK assassination a

    and then the Beatles came on on site and

    the culture changed so and even encounter chapel

    the way the church’s worship changed kinda based on what to build broad right

    I so one news program I i saw said that

    today’s can a major see changes the Internet yeah

    and technology and and these computers not just

    had laptops but all the IRS device

    else computer in your pocket really yeah exactly now

    so I so seeing how the change that that happened

    you know when when you were growing up and all these kids growing up today with

    the internet you

    do you see any parallels there and any me

    things we should look out for that may be that the viewers went through with

    rock and roll that

    we should look out for a min well you know the Internet

    let me see it as a billion loan Lee Internet is an amazing thing really

    whenever new

    but just for a lot from Liverpool now this some is in really

    Smith over drug though now arm I was a bit a limitation I’m not sure what

    people in particular

    I think that you know there’s good and bad out the internet clearly

    and there’s some horribly wicked things

    that you can access with a few clicks of a mouse

    and there’s some absolutely wonderful things you can access

    so you know I don’t know then the generation that

    ever had access too so much information

    so quickly and its kinda been awesome responsibility

    and when he needed take very seriously need to guard yourself and

    any need to now allow that evil influence in your life

    on the other hand you know what a great platform do

    propagate the gospel and the teaching of the Word

    in LB one another in a way the internet which is such an impersonal ping is help

    make the world a smaller place you know I

    started with emailing without texting who knows what snacks will just think

    the pot not get electronically

    maybe one day we’ll actually said bonds down and talk with each other

    has a the Cooper friend the other day we ought to deceive restaurant

    and everybody was on their phone nobody was talking

    so actually gonna all in a group Tag tonight said be

    here now they were lean they all looked up at once

    haha that’s funny the new impacted Texas again so

    but in a way though it can keep it connects apprentice when

    my wife and I travel we love to use like FaceTime or Skype

    we can talk to our kids talk to our grandkids

    and that it’s a great way to make a connection i think is the church

    as Christians anything we can do to build and encourage community in our

    fellowships is good

    anything that we can do to bring the Gospel a more people

    is good so we have to go into it with wisdom and be careful

    but at the same time not be afraid to britain and use a brawl

    weekend for God’s glory what technology are you excited about

    well I think the technology I’m really having a lot of fun with right now and

    I’m using more

    is on probably Instagram and Twitter

    you know I didn’t quite know how to use Twitter i mean they have a preacher

    content with the same

    is challenging because we tend to be long winded right

    Sodexo I i can only use as many characters min

    and but I find that those tweets can go out really have an impact immediately

    and I love Instagram could you can capture little snapshot

    appear like Nepal whether people in caterpillar’s I’m sort of connected with

    them then when I see Missy

    RDS R you did your dog rights other beautiful study your

    child I saw that so that would you have for lunch you know

    AgCenter a so I love all those technologies 1 I’ve been having a lot of

    fun with personally

    is a it’s a digital tablet Conway com

    and we come makes it rather and died you know in the past

    the stylus is for them have been really pleased big

    like drawing with %ah like I you know some large

    object get doesn’t work I’m use the working with dental this new 1i got


    has a very small stylist and then you can go into

    the Sedins and you can pick like a pencil

    or appear in or up top banner at the crib top 10

    or impair bra she can change colors Simon tryna lot I’m

    was a cartoonist before was our pastor I’ve always loved Design I’ve been

    doing more cartoons posed in my piece but page

    between them putting them up on Instagram and stuff and people seem to

    be enjoying themselves

    that’s a technology have been having a lot of fun but lately I still love to

    take pictures live cameras always looking at the latest

    cameras but you know the cameras and the iPhone are so good in

    like it said you know the best camera is the one you have with you

    now is 7i phone in my pocket so I tend to take probably

    ninety percent of my photos if not more with my iPhone

    even though I have some nice cameras I’d I don’t get him out as often as I should


    I love anything that sorta captures life in

    because then you go back and reflect on it and those are great memories so

    I like it when we can use it more personal way yeah

    and you sense that you see it that you’re your the people that you Pastor

    have a more haven’t personal connection to you

    it’s hard I mean you have 1000 people out ya I think they do because people

    come up to me and say

    I love the pull up your granddaughters and the funny thing is all

    I’m alright a little article maybe it’s a little Bible teaching

    now getting a fair amount of response as you know maybe a my

    Facebook page %uh get your 30,000 people liked it

    and then I’ll do something really random like

    draw cartoon or want to meet in a plea does

    sneak into the picture above for my grandkids and again like

    a hundred and seventy thousand like them like what so it shows me though that

    people are looking for personal connection

    so so the fine with that assertive embrace it in

    you know I put some personal things out there but I do use it as a platform

    for sharing parts I have a small so he is a promoter bull

    purposes but people will come as a oh I love that show your grandkids are

    I love the little bit the on so they feel connected to the Pilipino you

    and in a way they do because you’re opening your life up to them so

    I think in that way it’s a good thing and think some people there just a

    little too obsessed

    taking selfies all the time feeling up to update

    everything constantly like you know what it’s actually okay to not give us

    updates every four minutes relax a little bit maybe live a little more

    life I’m not one of those guys I like single sometimes a few days without

    anything on Instagram

    I usually put something on Facebook but I’ll just take it day offers

    so are dear to opera be non then in than other days I’m in there like four or

    five times depending but

    you know I think we need to find the balance again the values as technology


    not have a dominating our life so what do you think is the biggest challenge

    facing the church today well I think for the church

    our greatest challenges is remaining connected to the

    culture we’re livin arm

    sometimes a bill in the church were answering questions no one is asking

    and we’re not an answer in the ones they are asking so I think there needs to be

    an understanding of what’s happening in culture

    there needs to be an understanding of technology platforms that can be


    for God’s glory we need to deliver our content in an effective

    way to people but at the same time

    we don’t want the in any way compromised our content

    we don’t wanna oversimplify we wanted understandable but at the same time

    we don’t want to compromise on what we’re actually seeing trading our


    is to be aware apart changing world

    and come with the right message at the right time which clearly

    is the gospel and reach people with that

    I think we are in the most biblically illiterate generation

    in the history of the United States of America I get back up and say the most

    literate generation

    but then add the most biblically illiterate people know so little

    about the Bible that’s the bad news the good news is

    well they know so little about the Bible so it’s not like you’re

    fighting with preconceived notions they have no notions

    so that’s an opportunity for us to imprint them sort of like

    wet cement let’s go in there with the to message of the gospel and

    in use are media platforms i mean it’s an amazing thing that

    anybody can have their please put paid to the can have their Twitter account

    they can have their Instagram another platforms in

    you know maybe they don’t reach millions or even thousands or even hundreds but

    the region group for people are interested in them so

    all over sana leverages technologies and gone to all ok

    our world and preach the gospel so for the past two years you’ve had kind of a

    a plan to can reach out to america so

    called harvest America so you what kinda share your vision for that

    harvest America which is happening this year at the American Airlines Center in

    dollars doctors

    is the event were capturing then we do

    alive HD webcast in it goes into churches

    some other than very large churches that maybe five six thousand people

    in attendance which we’ve seen sometimes it’s a small church maybe a little

    country church a bar

    100 people then again it might be

    gonna do a front room you know you can take a Roku box now you can download the

    harbors channel

    it’s free and watch it live that’s an amazing technology

    he could be carried on I were the christian stations out there be a

    I wanna there on broadcast as well

    and then it will be live in some radio stations but then you can watch it on

    your laptop

    you can watch it on your tablet device you can watch it

    on your smartphone I think the best way to use it is to be with the person

    so you can be there in the capacity a praying for them is our hearing the


    and following up on them after the predominantly can’t do that

    you know you have aunt matilda lives near the center the country

    so central Lincoln say check this link out at this time and watch it

    then after the event has come and gone will be archived you could still send

    the link up Arbor

    mechanics are still in play and God’s Word will not return void its livor

    it was pre-recorded yeah has really taking the technology of multi-site


    which is exploring the crap country and making this event available

    two churches anywhere now to have an event in there in their sanctuary you

    know some people will say

    unwielding people want to get together and watch a video once more than that

    you have to understand it’s a live webcast at a message in

    here’s the funny thing we’ve discovered and that is for some reason music does

    not work as well

    on a webcast is speaking to us you know what were we have

    a satellite site a church we get a video P the message we always have live

    worship because we’ve tried

    you know webcasting or somin people don’t participate

    when the music is live and anything the message they respond here’s an

    interesting thing years ago

    Billy Graham its or to the forerunner of what we’re doing

    in a massive scale in an outreach he called mission world

    and they took his message put it on satellite

    all around the United States are around the world they found that the percentage

    of response was higher

    and where the live link sites as they call them than it was in the arena

    were billy was preachy that blew my mind

    and that was years ago so you say all won’t work as well in a church no

    actually it will

    in fact he might work more effectively the new me think

    so your job is just capture that signal

    you know set your church opulent optimal way for

    maximum impact I with that image that you’re showing the people with the sound

    and so forth

    and light got do is work to the gospel and stand back and watch what the Lord

    will do

    Patrick would you like to pray for all the people watching us right now

    yeah let’s do that father I prefer all the people

    out there who are adopting this technology because they see the

    potential in the given them the skills these abilities these

    guess rowly help them to use these gifts for your glory

    help them to grow in their understanding up the technology with even more

    to grow their understanding up your word enough the importance of

    spreading the gospel are there was a time when

    we had to go to distant shores to reach people with the message but now we can

    be in those distant shores so quickly

    live stream mean video and so many other resources that we have so help us to be


    in use these resources to use them

    to the best of our abilities until you come back again

    we ask this in Jesus name amen

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    —Huffduffed by theprd

  5. Haley Veturis of Saddleback Church: Episode 85 » Social Media Church podcast

    Podcast: Download (Duration: 40:30 — 18.5MB)

    Haley Veturis is the Social Media Manager for Saddleback Church in Lake Forest, California, with a dozen more locations around Orange County and internationally around the world too. On this episode of the Social Media Church podcast, Haley shares about how social media has made such a difference in her life personally and the amazing God-story of how she became the Social Media Manager at Saddleback Church, how she manages the a purpose-driven social media strategy for Saddleback Church, and her extra effort to help resource churches at large through Social Ecclesia.

    Show Notes

    Connect with Haley Veturis on Twitter @HaleyVeturis + on Instagram +

    #resource WeAPS promo calendar

    #article #EndOfAnEraForSocialMediaPioneers: Real life has intruded on three sisters who are stars on Twitter, Facebook and other online networking sites. (OC Register, May 2013)

    #event Social Ecclesia’s website - next micro-conference is June 5th in Griffin, Georgia

    #article Seven Reasons Your Church Needs a Social Media Director by Thom Rainer


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    —Huffduffed by theprd

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