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Tagged with “churches” (7)

  1. Alan George from Life.Church talks Hubspot, MailChimp Automation, Mobile, & Apple TV: Episode 146 — Social Media Church Podcast

    Jay and Nils talk with the Church Online Pastor at Life.Church (Alan

    George) about Hubspot and MailChimp automation. The idea to use

    Hubspot/MailChimp was sparked after Alan rented a DVD from Redbox. They

    briefly talk about the future of mobile, Apple TV, and Life.Church’s change

    away from LifeChurch.TV. 

    http://socialmedia.church/episodes/2015/11/4/alan-george-from-lifechurch-talks-hubspot-mailchimp-automation-mobile-apple-tv-episode-146

    —Huffduffed by theprd

  2. First Time Guest Gifts: 26 Lessons from 33 Churches | unSeminary

    Podcast (audioblog): Play in new window | DownloadRecently I connected with church leaders from 33 churches from across North America and asked them to share with me what they are doing for gifts for their first time guests. This continues in a series where I’ve asked other church leaders to help us learn what is happening at their church … earlier I’ve done posts on church bulletins, adding new services and the “other holy days“. I’m thankful for the leaders who took time out to help us all learn!6 Reasons Your Church Should Give Guests GiftsShow’s Guests That You Expected Them! // Think about the last time you were invited over to a friend’s house … did they get their place ready for you to arrive? Good friends do! We set out a few snacks, have the drinks cooled, light some candles … all signs to our guests that we expected them. You are inviting guests to come to your church and a great way to indicate to them that you expected them is to have a gift ready just for them. As a thank you for taking the risk to come and visit you!First Impressions Count // When people are new at your church they notice everything … the grass growing up in the parking lot, the unclear signage, that funky smell in your kids space … a well thought out gift creatives a great initial experience for your guests. It creates a “moment” that has potential to say a lot about your church. Think through what first impression you want to give to your guests and build your gift around that.Extend the Experience Beyond the Weekend // Why do you people buy t-shirts at a concert when they could probably get the same t-shirt for much less online? Why does every major ride at your favorite theme park exit out through the gift shop? People are looking for souvenirs from experiences that matter to them. It’s a way for them to take a piece of the experience with them back into their “normal life”. When you give people a gift to take home it has the potential to help them recall the positive time they had at your church and implicitly invites them to return.Clearer Explanation of Who You Are // Although when people come to your weekend service they will get a good idea of what it’s important to you … chances are every weekend doesn’t represent the entire picture. A gift for your guests gives you the opportunity to explain what makes your church tick … you can give them an inside look at what it means to be a part of you community. It’s a perfect opportunity to define the “next step” for them as they are just entering community.Invite them to come back! // One the realities of growing churches that they are just better at getting their guests to come back. In fact, the difference between a stagnant church and a growing church is often that stagnant churches only have 1 in 10 guests return while exploding churches are getting 3 in 10 guests to come back. The gift for your guests is a part of asking your guests to come back. In fact, some of the churches studied actually have two tiers of gifts … one for “first time guests” and then a second for “returning guests”. Make sure your gift asks people to come back for whatever it coming up next at your church!Slows Down the Weekend Experience // If you give the gift to your new guests as a part of the weekend service experience then it slows that experience down and ensures they need to interact with someone. They shouldn’t just pick up the gift up off a table somewhere … but they should to interact with some amazing members of your volunteer team who are particularly skilled in working with new guests. This “speed bump” ensures that new people are interacting with even just a few people at your church before they escape out the door and into the parking lot.Quotable Quotes from Church Leaders on First Time Guest Gifts“egifts are often not opened. Not sure if they are going into spam or why. We are looking into a tangible gift card and are open to other ideas.” – Chris McCombs“The first time guests enjoy receiving a gift. We find that the gift needs to have our information on it. We have seen more repeat visitors since we give them all our contact information and not just a random gift.” – Nichole Brown“Our rate of returning guests definitely increased when we got serious about recognizing them with a gift. But truth is, while people seem to appreciate the gifts, I get more comments on my handwritten note.” – Scott Gamel“People are blown away that they have been “mugged” before they get home.” – Doug Bedgood (This church has their guest services team take coffee mugs to the guests’ home during the service.)“What we discovered is that people don’t usually return because they got some cool swag. They come back because of the quality of the service (preaching, music, kids, etc.) and the warmth of the welcome they received. Best thing for us has been the establishment of a VIP reception area for guests. They connect with staff and volunteers there and receive personal follow-up from the volunteers they meet. Our returns on this have been very good.” – Dave BowmanWhen is the best time to give the gift?As I researched the churches that give gifts to their new guests I found that there seems to be three times that churches give gifts to first time guests. Here is a run down of the three times to think about:During the Sunday Experience // Some churches use first time guest gifts as a thank you during the actual Sunday they attend. These churches generally have guest go to a welcome desk or dedicated first time guest area. The advantage of this approach is that the guest leaves with the gift in tow after their experience and they’ve met some members of the church’s team.As a Follow Up After the Experience // Other churches send the gift in the week following the guest’s visit. Sometimes these are mailed or in some cases hand delivered by a follow up team. The first church I served at did this … we had a team of people that delivered home baked cookies the week after the visit! This approach implicitly asks people to come and visit your church the following weekend.A Promised Gift for a Second Visit // Another time that churches will give gifts to guests will be as an incentive to return that second time. Sometimes these gifts are given in combination with the “first time gift” and sometimes they are just offered to the second time guest. By rewarding these guests for coming to your church another time you are rewarding the behavior you want … people to return!From my perspective, the best time to give a gift to a someone new at your church is as a part of their experience. We give our gifts for everyone who is new and hands in a “new here” card. We have a specially trained group of volunteers that help these guests feel extra welcome to the church. We go out of our way to ensure they know what they need to know about our church … and take some first steps to seeing get connected. We want that first experience with us to be a super positive one … first impressions matter!8 Examples of First Time Guest GiftsRather than just talking about what churches give to their guests I asked some friends to send me what they give away. Here are samples from 8 churches … be inspired! You can download high res versions of these images in the unSeminary Members Only section … if you aren’t a member you can join now for free.Christ Community Church // Chicagoland  A pen. Welcome brochure. Free coffee at their coffee bar. Explanation of the gospel.    Cornerstone Church // Moulton, AL  Water bottle full of candy! T-shirt. Book written by Pastor. Note pad. Highlighter. Welcome pack with all kinds of information about the church.  LifeChurch.tv // 18 Campuses … mostly in Oklahoma  A Worship CD. A Welcome CD about the Church. Clear directions on how to get plugged into the church. A New Testament. Flyers on various ministries of the church.   New Covenant Church // Brantford, Ontario  A church branded travel coffee mug. Welcome CD about the church. Welcome brochure.    Shelter Rock Church // Long Island, NY Andy Stanley’s “How Good is Good Enough?” Book. Chocolates! Letter from the pastor. Flyers about the ministries of the church.    Triad Baptist Church // Kernersville, NC   A church branded travel coffee mug. A pen. Welcome flyers.   Victory Church // Austin, TX   $5 gift card for their store. Various brochures about their ministry. CD from Pastor.   Tuscaloosa Vineyard // Tuscaloosa, AL   $5 Starbucks card. Hand written note. CD from Pastor.   Conclusions //Start with What Your Guests Would Like! // Remember when you were a kid and your dear Aunt Lucy gave you that out of date sweater that was two sizes too small … you started calling her Aunt Lousy. Don’t do that to your guests! Make your gift something that other people will really want to get! Be creative. Create a WOW! moment for them.This Will Cost Money. // The average spent across all these churches for their gifts was $4.88 … the lowest was $0.75 and the highest was $15.00. First impressions are important as a church and this is strategic resources for you to invest. Figure out what you would be comfortable spending on these items … then budget 20% more. Your guests deserve it … they risked a lot to come to your church and you should reward them.Leverage it to gather contact information. // How can you follow up with your guests if you don’t have their contact information? Use your gift in an exchange to collect their contact information. The fact that they are giving you their contact information means they are giving you permission to follow up with them. Make sure your best people do the follow up with these guests. {Bonus: Check out how one church uses the contact information from first time guest gifts to follow up guests with an email sequence.}Give Guests a “Next Step” // Across the board the churches that seem to leveraging first time guest gifts the best are giving them a clear next step to take. They have a new comers class … or a reception with their pastor … or even just a group of people dedicated to helping first time guests get connected to the church. It isn’t random … their is a clear communication on what guests are suppose to “do” next.What are you learning about first time guest gifts? I’d love you to join the conversation leave a comment! 

    http://www.unseminary.com/first-time-guest-gifts-26-lessons-from-33-churches/

    —Huffduffed by theprd

  3. Pastor Greg Laurie on Using Technology: Episode 93 » Social Media Church podcast

    Podcast: Download (Duration: 26:57 — 24.7MB)

    Pastor Greg Laurie is a notable pastor (Harvest Christian Fellowship, Riverside, California) and evangelist with Harvest Crusades that has held large-scale outreaches since 1990. He was interviewed by Brendan Stark (Web Director at Harvest) in a keynote address at the CITRT (Church IT Roundtable) Regional event back in March 2014. Pastor Greg Laurie shared his value as a pastor for using technology, the Internet, and social media, and how they must be used for the ministry of the Gospel. Special thanks to CITRT and Brendan Stark for permission to post the talk on this episode of the Social Media Church podcast.

    Show Notes

    Connect with Brendan Stark on Facebook facebook.com/brendanstark + on Twitter @brendanstark

    #video Watch “Pastor Greg Laurie on Technology and the Internet” on YouTube

    #event 2014 National Roundtable & Refresh Cache (October 22-24, 2014 @ Peoria, IL) + Call for 2014 Fall Event Ten-Talk Presenters – this is a great event for Church IT (information technology) staff and volunteers to talk shop and faith, topics include: web dev tools, help desk tools/tips/tricks, personal productivity, remote support, SQL best practices, social media analytics, training tools or methodologies, OSX on a windows network, and social media should show up somewhere in the mix too.

    #raw #transcript (auto-generated by YouTube/Google)

    I’m Brendan Stark

    Web Director at Harvest Christian Fellowship in

    Riverside Calif I’m here with Pastor Greg Laurie

    thanks for being here

    good to be here I was like to hang out with the geeks

    alright I wish I was the key when I’m not I’m like

    a wannabe geek it’s like I like everything geeks do

    but I don’t know how to do it so the key is make friends with geeks

    better yet hire them he does a great job

    with our department all right thank you very much so

    you love dad yes so how have you always love

    computers and technology well my love gadgets goes back way before computers

    marijuana as a little kid I got a little reel to reel tape recorder

    and i was just didn’t he’s dead you know the you can actually record these little

    things and I remember my first

    record player and anything that Obama technology

    I locked in a criss-cross forward and then I was one of the first guys to go

    out and buy

    a digital watch i mean when I bought the technology when I bought back was at the

    probably the early seventies

    you get for free in a happy meal now I probably be the over a hundred dollars

    which was a lot back then

    but I had they have the digital watch them have course

    I had one of the first guy you know recorders a video

    are like a %uh the I was like a bead a max player than later on

    it became the VHS format in you know so

    any minute come along I had to have the first iPhone

    the proof iPod side always been a sucker for technology I just love it that’s

    cool

    so you gonna pastor for over forty years forty years yes so when you start there

    really wasn’t any church I T

    no not at all we just yelled loudly

    like a know there really wasn’t arm boy

    I mean that they’ll the technology we had that day on C was like

    cassette tapes I was it i &lt3 revolution active prior to that we had

    a track to the fact that you could record something in

    give without in an affordable price was something but

    on my we were so behind the times there was no internet al gore had invented it

    yet

    he was probably still in the love story pays appears career

    but now was satire arm so no no no that was on yet

    in so that this was a whole new frontier yet in our future

    school so have you seen technology can transform

    the church in the last forty years well you know I think initially

    Christians were creative technology because they didn’t understand it

    didn’t understand the potential up the web course it seems like summer the

    early adopters we were using it for

    evil purposes the melodic Crittenton thing you know how can we use it and I

    immediately saw

    the value in fact I even thought the name about was proving

    the Internet at home let’s go fishing for men and women let’s use the net this

    net goes globally

    I remember are we were probably one of the first churches

    to do a live webcast than it was like up 56 kg type modem

    member how those use the Firebird crawl

    ha convenient thing comes up you’ve got mail

    I was a well remember and all I’m online while I’m online and

    everything was slow but we used art

    the first webcast to reach people in

    I saw the potential about when some missionaries sent me a photograph have a

    budget people city not in a very

    dark jungle around a laptop computer been run by a generator

    here in the class want to do see and accepting Christ so that we’ve gotta be

    at the forefront there so we started doing our crusade in the later our

    services

    and the numbers are the people watching online grew

    Expo Line Chile but in time the

    equal the attendants and her crusade and then after a while they were surpassing

    the number of our crusade 100 2009 course after their archives thousands

    and thousands more so

    it’s just unbelievable yeah so you think technologies change

    evangelism how that’s done today well I P

    what is done is it open up the doors for greater evangelism for those who can see

    a

    I mean the height to give the first century was the Roman Road system

    you know the world was divided at the time and the Romans come along

    effectively conquer the world and establish what was called

    Pax Romana which was the ruler wrong and

    one of the good things Romans it was the united people with a common language

    which was great

    and the united people with the road system and the apostles

    what those roads and the use that language

    to bring the Gospel to their generation path forward two thousand years

    now we have the world wide web you now

    we have this opportunity to return now pretty much everybody is on board with

    that I think

    anyone who’s not using the technology today

    is just missing an opportunity me quite on a thing

    why wouldn’t a church or a pastor or anyone a ministry

    have basement pictures no charge why wouldn’t they have

    a Twitter account why when they use Instagram

    in other forms of social media its immediate it gets out to people

    you can use it to bring the Gospel the people I mean this is fantastic so

    incentive complaining about it let’s use it for God’s glory

    someone in my position someone who’s behind the scenes a technology person

    how can we help our senior pastors perform their calling as a

    the pastor well I think some pastors are are prone to read this

    I’m one of those people have always been interested in it i mean you know me I’ll

    see something cool see online are

    send a link to you what do you think about this you know cuz I’m always

    interested in

    anything that can help us expand our reach

    but I think up for some people there there honors in a very good

    and adopting new technology so I think that you need to explain things

    to them and you need to show them how to use these media platforms for them stop

    you know you gone to an

    Apple store in the have little classes the input on proposed sin

    I noticed lotta times are older people wanting to catch up you know

    that for some pastors find themselves are a bit bolder

    and they may be a well I know I don’t do that where do the old-fashioned way

    will listen keep you know preparing your message is perhaps your browser with

    but even for that there’s %ah fantastic software like logos that you can have in

    your computer

    and he can utilize it having an amazing collection a box in

    kid you know Greek and Hebrew definitions and so much more but

    I think pastors need to catch up and I think we ought to do more than ketchup

    I think we ought to be leading the way cuz look we’re in the communication

    business

    and therefore we want to use whatever technology

    is out there are let’s get the word out

    in get a ninety-percent get a person who savvy with these things

    a lot of times are younger people let them help you in uses technology to

    expand the influence of you ministry

    again so for you Windows Mac or Android

    well I bob love the first Macintosh computers

    I didn’t even know how to tie I saw that they know that that’s a cool thing about

    overseeing

    and hype I plugged it in and the yellow iMac

    and unlike what do I do with this thing and and slowly have figured out how to

    use it sermon prep

    it was so primitive but it was amazing because it really was a personal

    computer

    so I was really upbeat mom Apple guy for a number of years but then

    Windows I love the bible thumper was coming out on Windows like Anna

    learn I’d learn I never really got into DOS that was way beyond me

    but I sort of started figuring out the Windows platform

    and then I was when the Sun was all Windows for a number of years

    but then Apple comes along with the iPod and ideas

    had to have an iPod all those songs in that little device and that got me back

    into that was rude like

    the gateway drug Apple and that brought me back into the Apple univers and then

    I wasn’t Apple

    only and I pretty much been Apple for years now I I like that

    the simple intuitive interphase at the Apple operating system now when it comes

    to

    the so called the course Android is made some great advances in

    I but I keep coming back still to the iPhone I like it better

    but I know a lot of people that have the androids in and they’re really given up

    a run for their money now but

    the cool thing is religious use all the popcorn to win it wouldn’t wanna be

    elitist about

    a certain operating system %ah you know are Apr into to harvest ap

    is available for both the Apple operate insisted and the Android

    operating system give that Windows Phone we haven’t developed up for that you

    actually it is I want us to now

    you’re kidding I didn’t know that well congratulations Windows people

    you can now have a harvest ap I mean literally call on the Windows

    platform Alex great yeah that’s fantastic I

    guaranteed someone watching this is an IT and they’re ready to quit

    so there describe their burned-out neglecting their family they’re just

    they feel like they’re underwater never gonna come so the only words of

    encouragement for them and how do you avoid burnout I think you need to

    remember what you’re doing

    I i mean he may be in IT person you may be working in that

    Technology department but what you’re doing is you’re

    providing a platform to reach people you know we love our part in the church

    summer called to preach

    summer call to do worshiper use music summer called into the art summer called

    into

    I technology others are called behind-the-scene summer called

    in are working in like God practical areas hospitality

    every Christian is give to the needy use your gift for the glory of God

    remember it’s Jesus you’re doing it for the Bible says let’s not be weary in

    well doing

    for in due season you’ll reap if you don’t paint so

    to add for the Lord good for the glory of God for me is a pastor

    like anybody else you have to find balance in life you know you have to

    have time for

    certainly your spiritual life you have to have time for your family

    you don’t need to be stinkin on the phone all the time

    checking out web sites texting all the time

    you know actually set the phone down revolution I thought turn the phone off

    have a conversation with somebody come out of your virtual world

    for a few moments it’ll do you some good okay so

    the Beatles paid us had their 50th anniversary

    when they came and came to america on The Ed Sullivan Show

    now and behind us I know to get can see but we have a replica guitars a

    think as Paul’s base yes Paul Harper basin we have john lennon’s

    Rickenbacker %uh electric rhythm guitar we have george harrison

    grapes lead guitar and I don’t have wrinkles drunk kids too big

    but there’s been lots of new specials out about appealed and the

    the cultural impact that they had on its element and that was really

    gonna rock n roll was a was what are the defining characteristic to the baby

    boomer generation

    I’m so I came like right after the JFK assassination a

    and then the Beatles came on on site and

    the culture changed so and even encounter chapel

    the way the church’s worship changed kinda based on what to build broad right

    I so one news program I i saw said that

    today’s can a major see changes the Internet yeah

    and technology and and these computers not just

    had laptops but all the IRS device

    else computer in your pocket really yeah exactly now

    so I so seeing how the change that that happened

    you know when when you were growing up and all these kids growing up today with

    the internet you

    do you see any parallels there and any me

    things we should look out for that may be that the viewers went through with

    rock and roll that

    we should look out for a min well you know the Internet

    let me see it as a billion loan Lee Internet is an amazing thing really

    whenever new

    but just for a lot from Liverpool now this some is in really

    Smith over drug though now arm I was a bit a limitation I’m not sure what

    people in particular

    I think that you know there’s good and bad out the internet clearly

    and there’s some horribly wicked things

    that you can access with a few clicks of a mouse

    and there’s some absolutely wonderful things you can access

    so you know I don’t know then the generation that

    ever had access too so much information

    so quickly and its kinda been awesome responsibility

    and when he needed take very seriously need to guard yourself and

    any need to now allow that evil influence in your life

    on the other hand you know what a great platform do

    propagate the gospel and the teaching of the Word

    in LB one another in a way the internet which is such an impersonal ping is help

    make the world a smaller place you know I

    started with emailing without texting who knows what snacks will just think

    the pot not get electronically

    maybe one day we’ll actually said bonds down and talk with each other

    has a the Cooper friend the other day we ought to deceive restaurant

    and everybody was on their phone nobody was talking

    so actually gonna all in a group Tag tonight said be

    here now they were lean they all looked up at once

    haha that’s funny the new impacted Texas again so

    but in a way though it can keep it connects apprentice when

    my wife and I travel we love to use like FaceTime or Skype

    we can talk to our kids talk to our grandkids

    and that it’s a great way to make a connection i think is the church

    as Christians anything we can do to build and encourage community in our

    fellowships is good

    anything that we can do to bring the Gospel a more people

    is good so we have to go into it with wisdom and be careful

    but at the same time not be afraid to britain and use a brawl

    weekend for God’s glory what technology are you excited about

    well I think the technology I’m really having a lot of fun with right now and

    I’m using more

    is on probably Instagram and Twitter

    you know I didn’t quite know how to use Twitter i mean they have a preacher

    content with the same

    is challenging because we tend to be long winded right

    Sodexo I i can only use as many characters min

    and but I find that those tweets can go out really have an impact immediately

    and I love Instagram could you can capture little snapshot

    appear like Nepal whether people in caterpillar’s I’m sort of connected with

    them then when I see Missy

    RDS R you did your dog rights other beautiful study your

    child I saw that so that would you have for lunch you know

    AgCenter a so I love all those technologies 1 I’ve been having a lot of

    fun with personally

    is a it’s a digital tablet Conway com

    and we come makes it rather and died you know in the past

    the stylus is for them have been really pleased big

    like drawing with %ah like I you know some large

    object get doesn’t work I’m use the working with dental this new 1i got

    recently

    has a very small stylist and then you can go into

    the Sedins and you can pick like a pencil

    or appear in or up top banner at the crib top 10

    or impair bra she can change colors Simon tryna lot I’m

    was a cartoonist before was our pastor I’ve always loved Design I’ve been

    doing more cartoons posed in my piece but page

    between them putting them up on Instagram and stuff and people seem to

    be enjoying themselves

    that’s a technology have been having a lot of fun but lately I still love to

    take pictures live cameras always looking at the latest

    cameras but you know the cameras and the iPhone are so good in

    like it said you know the best camera is the one you have with you

    now is 7i phone in my pocket so I tend to take probably

    ninety percent of my photos if not more with my iPhone

    even though I have some nice cameras I’d I don’t get him out as often as I should

    but

    I love anything that sorta captures life in

    because then you go back and reflect on it and those are great memories so

    I like it when we can use it more personal way yeah

    and you sense that you see it that you’re your the people that you Pastor

    have a more haven’t personal connection to you

    it’s hard I mean you have 1000 people out ya I think they do because people

    come up to me and say

    I love the pull up your granddaughters and the funny thing is all

    I’m alright a little article maybe it’s a little Bible teaching

    now getting a fair amount of response as you know maybe a my

    Facebook page %uh get your 30,000 people liked it

    and then I’ll do something really random like

    draw cartoon or want to meet in a plea does

    sneak into the picture above for my grandkids and again like

    a hundred and seventy thousand like them like what so it shows me though that

    people are looking for personal connection

    so so the fine with that assertive embrace it in

    you know I put some personal things out there but I do use it as a platform

    for sharing parts I have a small so he is a promoter bull

    purposes but people will come as a oh I love that show your grandkids are

    I love the little bit the on so they feel connected to the Pilipino you

    and in a way they do because you’re opening your life up to them so

    I think in that way it’s a good thing and think some people there just a

    little too obsessed

    taking selfies all the time feeling up to update

    everything constantly like you know what it’s actually okay to not give us

    updates every four minutes relax a little bit maybe live a little more

    life I’m not one of those guys I like single sometimes a few days without

    anything on Instagram

    I usually put something on Facebook but I’ll just take it day offers

    so are dear to opera be non then in than other days I’m in there like four or

    five times depending but

    you know I think we need to find the balance again the values as technology

    in

    not have a dominating our life so what do you think is the biggest challenge

    facing the church today well I think for the church

    our greatest challenges is remaining connected to the

    culture we’re livin arm

    sometimes a bill in the church were answering questions no one is asking

    and we’re not an answer in the ones they are asking so I think there needs to be

    an understanding of what’s happening in culture

    there needs to be an understanding of technology platforms that can be

    leveraged

    for God’s glory we need to deliver our content in an effective

    way to people but at the same time

    we don’t want the in any way compromised our content

    we don’t wanna oversimplify we wanted understandable but at the same time

    we don’t want to compromise on what we’re actually seeing trading our

    challenge

    is to be aware apart changing world

    and come with the right message at the right time which clearly

    is the gospel and reach people with that

    I think we are in the most biblically illiterate generation

    in the history of the United States of America I get back up and say the most

    literate generation

    but then add the most biblically illiterate people know so little

    about the Bible that’s the bad news the good news is

    well they know so little about the Bible so it’s not like you’re

    fighting with preconceived notions they have no notions

    so that’s an opportunity for us to imprint them sort of like

    wet cement let’s go in there with the to message of the gospel and

    in use are media platforms i mean it’s an amazing thing that

    anybody can have their please put paid to the can have their Twitter account

    they can have their Instagram another platforms in

    you know maybe they don’t reach millions or even thousands or even hundreds but

    the region group for people are interested in them so

    all over sana leverages technologies and gone to all ok

    our world and preach the gospel so for the past two years you’ve had kind of a

    a plan to can reach out to america so

    called harvest America so you what kinda share your vision for that

    harvest America which is happening this year at the American Airlines Center in

    dollars doctors

    is the event were capturing then we do

    alive HD webcast in it goes into churches

    some other than very large churches that maybe five six thousand people

    in attendance which we’ve seen sometimes it’s a small church maybe a little

    country church a bar

    100 people then again it might be

    gonna do a front room you know you can take a Roku box now you can download the

    harbors channel

    it’s free and watch it live that’s an amazing technology

    he could be carried on I were the christian stations out there be a

    I wanna there on broadcast as well

    and then it will be live in some radio stations but then you can watch it on

    your laptop

    you can watch it on your tablet device you can watch it

    on your smartphone I think the best way to use it is to be with the person

    so you can be there in the capacity a praying for them is our hearing the

    gospel

    and following up on them after the predominantly can’t do that

    you know you have aunt matilda lives near the center the country

    so central Lincoln say check this link out at this time and watch it

    then after the event has come and gone will be archived you could still send

    the link up Arbor

    mechanics are still in play and God’s Word will not return void its livor

    it was pre-recorded yeah has really taking the technology of multi-site

    church

    which is exploring the crap country and making this event available

    two churches anywhere now to have an event in there in their sanctuary you

    know some people will say

    unwielding people want to get together and watch a video once more than that

    you have to understand it’s a live webcast at a message in

    here’s the funny thing we’ve discovered and that is for some reason music does

    not work as well

    on a webcast is speaking to us you know what were we have

    a satellite site a church we get a video P the message we always have live

    worship because we’ve tried

    you know webcasting or somin people don’t participate

    when the music is live and anything the message they respond here’s an

    interesting thing years ago

    Billy Graham its or to the forerunner of what we’re doing

    in a massive scale in an outreach he called mission world

    and they took his message put it on satellite

    all around the United States are around the world they found that the percentage

    of response was higher

    and where the live link sites as they call them than it was in the arena

    were billy was preachy that blew my mind

    and that was years ago so you say all won’t work as well in a church no

    actually it will

    in fact he might work more effectively the new me think

    so your job is just capture that signal

    you know set your church opulent optimal way for

    maximum impact I with that image that you’re showing the people with the sound

    and so forth

    and light got do is work to the gospel and stand back and watch what the Lord

    will do

    Patrick would you like to pray for all the people watching us right now

    yeah let’s do that father I prefer all the people

    out there who are adopting this technology because they see the

    potential in the given them the skills these abilities these

    guess rowly help them to use these gifts for your glory

    help them to grow in their understanding up the technology with even more

    to grow their understanding up your word enough the importance of

    spreading the gospel are there was a time when

    we had to go to distant shores to reach people with the message but now we can

    be in those distant shores so quickly

    live stream mean video and so many other resources that we have so help us to be

    responsible

    in use these resources to use them

    to the best of our abilities until you come back again

    we ask this in Jesus name amen

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  4. Haley Veturis of Saddleback Church: Episode 85 » Social Media Church podcast

    Podcast: Download (Duration: 40:30 — 18.5MB)

    Haley Veturis is the Social Media Manager for Saddleback Church in Lake Forest, California, with a dozen more locations around Orange County and internationally around the world too. On this episode of the Social Media Church podcast, Haley shares about how social media has made such a difference in her life personally and the amazing God-story of how she became the Social Media Manager at Saddleback Church, how she manages the a purpose-driven social media strategy for Saddleback Church, and her extra effort to help resource churches at large through Social Ecclesia.

    Show Notes

    Connect with Haley Veturis on Twitter @HaleyVeturis + on Instagram instagram.com/haleyveturis + about.me/haleyveturis

    #resource WeAPS promo calendar saddleback.com/weaps

    #article #EndOfAnEraForSocialMediaPioneers: Real life has intruded on three sisters who are stars on Twitter, Facebook and other online networking sites. (OC Register, May 2013)

    #event Social Ecclesia’s website socialecclesia.com - next micro-conference is June 5th in Griffin, Georgia

    #article Seven Reasons Your Church Needs a Social Media Director by Thom Rainer

     

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    http://socialmediachurch.net/2014/05/haley-veturis-of-saddleback-church-episode-85/

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  5. Will Mancini discusses vision clarity for church leaders. | unSeminary

    Podcast: Play in new window | DownloadPodcast (video): Play in new window | Download | EmbedSubscribe to the unSeminary Podcast: [iTunes] [RSS] [Stitcher] [TuneIn] // [VIDEO iTunes] [VIDEO RSS]Will Mancini is a former pastor turned consultant and really a friend of local church leaders. His goal is help all church’s experience the benefits of stunning, God-given clarity. He’s worked with an unprecedented variety of churches from growing mega-churches and missional communities, to mainline revitalization and church plants. Will is the founder of Auxano, the creator of VisionRoom.com and the author of Church Unique: How Missional Leaders Cast Vision and Create Movement. Today’s podcast is full of insights on the importance of clarity in understanding the “why” as a church and how to leverage that to make a difference in your community.Will Mancini // [Website] [twitter]Interview Highlights //00:57 // Will shares a bit of his personal background03:07 // Rich reflects on his experience with the classic Barna book04:05 // Andy explains why sometimes a vision has no impact06:21 // Will talks about a church that needed clear vision to manage differences in campus08:40 // Will’s company leads churches to define a vision frame09:48 // The process that Auxano takes you through as a church leadership14:05 // Rich recalls a recent example of strategy misunderstanding16:00 // Spend time dripping vision17:59 // All about Auxano20:10 // “You are born an original, don’t die a carbon copy.’Lightning Round HighlightsHelpful Tech Tools // teamworks.isBook Worth Reading // Center Church by Tim KellerInspiring Ministries // Mountain Park Community Church in Phoenix, The Cove in North CarolinaInspiring Leader // Cat Stevens, Craig Groeschel, Andy StanleyWhat does he do for fun? // Mountain biking or snowboarding, reading and hanging with the family watching movies.Interview Transcript //Rich – Well, good morning. Welcome to the unSeminary Podcast. My name’s Rich Birch, the host here and I just want to say thank you for taking time to spend some time with us. Today we’ve got a real treat. On today’s show we have Will Mancini. He is the clearest guy I know. Church clarity expert, author, consultant, really friend of the local church in a lot of ways. Will, thanks so much for being on the show today.Will – Hey Rich, it’s great to be with you. Thanks for inviting me.Rich – Will, why don’t you tell us about you, your business, your book. Tell me about who is Will Mancini.Will – Well, gosh. I’m just an unchurched guy growing up. Came to Christ in 8th grade. Wound up going to a Bible Church in the North East area of the country, in Pennsylvania. Basically got called to ministry as I was finishing a chemical engineering degree and did the whole seminary route. Started to study church planning stuff. One of my old mentors Aubre Malphurs there, church planting stuff. And really joined a recent church plant my first assignment out of seminary and that was in Houston. Never planned to stay down there. I made a mistake Rich and I told God I was only wanted to go to Texas Seminary and then I wanted to leave. Just loved the idea of doing something knew at that time in the mid/ late 90’s. Was part of a local church staff, experiencing the blessings of being in a growing suburban area in one of our larger growing cities. And so it was out of that experience we had brought in consultants. Some were good, and some weren’t frankly. And I was really fascinated though with that role on the other side of the desk, when we brought in what I call now, a strategic outsider, to help. So I was so fascinated with that that I started learning a little bit more. I started shadowing guys who were doing stuff like that. And there wasn’t a whole lot in the church space, but I found myself gravitating toward helping churches with strategy, and clarity and vision related stuff. If you can imagine at that time, around 2000, there was really a lot of outdated practice in the vision space. Strategic planning as a classic approach was dead. The Barna book was 20 years old and no one really cared about that. The church growth stuff had kind of eclipsed and people were moving on from that. I was just trying to help guide one church well, and slowly started helping others until it became a full time vocation.Rich – Ya, I remember early days in my ministry career, that Barna book that you speak about, it just being dogeared. ‘We all just need to have a vision statement.’ And to be honest, went through some of those early, I still remember as a young pastor, associate pastor at a church, my senior pastor looking at me a bit strange thinking, ‘Common, this is super important’ and we had a big retreat, we went away. And it was the classic deal. We got this really snappy sounding vision statement, put it on the wall and then went back to business as usual. It didn’t really have an impact on us. Now so why, tell me why churches should be worrying about getting vision frames or getting clarity for who they are? How is it not just that kind of thing that sounds really good, sits on a wall and has no impact on anything?Will – Ya great question Rich. The truth is Rich that there are a lot of apparent needs that we have in the church. We have financial needs, space issues, and staffing issues, and we’ve got all these highly concrete things that are right in front of us. I believe it is easy to get distracted by what I call the fruit level issues. If you imagine a tree, there might be some root level issues. Henry David Thoreau once said ‘There are a thousand people who hack at the branches of evil, for every one who hacks at the roots.’ Turn that around and say there are a thousand ways we are trying to grow fruit on our ministry tree, by fertilizing the branches if you will, rather than looking at the root issue. So fundamentally, I believe that most of the pastors I meet are visionaries. Period. They are called, they know it, they’ve got stuff beating in their chest that they want to do for God. But you need more than just a general sense about the future, make great progress. So what I believe fundamentally is, in most leaders lives, there’s some level of clarity, there’s some clarity piece that they’ve not thought through or articulated well for the team together and that’s hindering progress. My passion is that every leader I meet there would be this unhindered, seamless, sense of progress that’s always bubbling forward, and moving ahead. But three’s usually a dam on that possible white water stream. And so we are just trying to find where that clarity work has not be fully massaged through and grappled with as a team.Rich – So now, part of the conclusion is people really need to interact with you and your organization. So we will get to that and how they can contact you and all that. Now we have church leaders from all different types of churches, from church planters up to the brand name churches listening in. What would be some initial steps? Probably all of us can I identify that we need some clarity around vision, why we exist, what are some initial steps that every church should take in this area?Will – I think to address that question Rich, let me connect that last point I made to a story and then move ahead. Last week I was with a church in SanDiego. They have about 5 sites. A really vibrant, growing church. While I was debriefing with about 12 staff we had a very interesting thing happen. Across these 5 campuses, they do something a little counter intuitive in the worship service. About 15 minutes in after the worship, they do a 5 minute coffee break. Everyone dismisses. It’s a full on get up, hang out and have some fun. And for most churches it’s really a disruptive element. But for these guys its just a part of their casual, southern California vibe. Watch this happen at 5 totally different campuses, different venues across the cities …it was interesting, in one of the venues, when they released to go up, no one left. The atmosphere, the point in the flow of the music, no one wanted to get up and leave. There was an awkward pause and someone had to get up and say ‘Hey, this is the time where you are now dismissed.’ What was really natural at one campus, felt really unnatural at another campus. So in the behind the scenes conversation, that campus pastor is ready to chuck that little 5 minute piece because he sees it as something that is impeding the flow of his worship. All the other campuses, it’s part of their DNA if you will. So here you’ve got this one little snap shot of what happens hundreds of times a week potentially in a staff. And that is, ok, is that a campus constant, is that a philosophy of ministry conviction, or is that just a practice that’s tied to a deeper conviction that every campus could really have the freedom to do what they want to do there. That’s just an illustration of how much a microscopic piece of where clarity matters. Most churches haven’t defined values, or campus constants in a way, that brings a lot of freedom and flexibility to this is the core of who we are, this is where you have a lot of latitude of expression. Coming back to your question now of how do you get started, we really created the vision frame as one very practical litmus tool. If you were to go and scan some of the stronger thinkers in organizational dynamics, you’ll find that healthy organizations have about 4-6 questions that they’ve really defined well together. We’ve, on behalf of the local church, from the church, for the church, we’ve said here are the 5 best questions that churches probably ought to answer as a part of their code, or their DNA, set up that little tool and say ‘Guys, if you can’t answer those 5 questions in a clear, concise, compelling way as a team, this is a great little check list to have some of practical conversations to get us started, and hammer out something with clarity.’Rich – Well you do you want to talk us through maybe 1 or 2 of those questions? Or the ones that maybe seem to create the most tension within a local church.Will- It’s funny Rich, depending on where we are with the church, the context, you can get really hung up on any of these. The two that listeners would be most familiar with would are the classic idea of a mission and value statement. So what’s important is now what you call those, but the framework and common definitions as a team. We would say mission is what you are ultimately supposed to be doing. Most churches answer that in a generic way and they’ve really not pushed through to kind of a unique articulation in their time and place. The other statement is of values. We would say, what are the top 4 guiding convictions to why you do things the way you do things at your church. And again, most churches have a very generic, and too long of a list of those so it doesn’t really create a breakthrough dynamic for the team. I am thinking of another church we just worked with in Phoenix. And I will give you another example of a mission and values that were articulated in a very robust and very precise way for them. Their mission is inviting the distracted and disinterested to realize their role in God’s story. And so that very particular word choice there to articulate the great commission. And then they have three values they talk about. They don’t call it values, they call it their personality as a church. They want to be a place that’s safe yet fun, excuse me, safe yet dangerous is the first one. A place that’s intentional yet fun. And they want to be a place that’s humble yet confident. And that’s who they are as a people of God. Those are the first two clarity pieces Rich that we would use. The second two, and these are all part, these are 4 kind of questions that we use to frame the vision. We talk about framing up clarity. The other two talk about how do we do it. And so we encourage churches to draw a picture of how they accomplish their mission on a broadest level. And that picture would be basically, what are the most important events and things that you would encourage people to go to. Or call it a missional map. Just give me a real practical….Let’s all lead from a practical picture of a ….. Where does a worship service fit into everything I want someone to do as a growing follower of Christ, or however you articulate your mission. That’s a fun one to work through. And the problem there is most churches are over programmed and under-discipled so until we’ve really thought through that process a lot of sideways energy can occur in a church’s programming. And then the final one Rich, and for listeners who feel they are in a growing church, they have a healthy staff team, they might have a lot of that initial clarity, mission and values figured out, I think the last side, the top of the frame, we call it measures. Outcomes or results. This is where most effective churches really benefit from the checklist and the vision frame. Most churches, even healthy effective churches really have never articulated what kind of disciple is their church designed to produce. So having this clear portrait of a disciple is really powerful. I’m thinking of one church that we worked with in SanAntonio and they have a statement that we worked with called the ‘How We Live’s.’ This church, I think they are running about 6000, very missional, running a kind of decentralized church, blessing the city. They have these how we live statements. They talk about Listening To God. Speaking a Blessing. Talk about Downsizing to Maximize. They say Keep your Passport Current. They say Peel the Onion. And as an example, peeling the onion is having two or three people that you can go all the way to the core with and really be authentic with and have significant accountability with, but over the years, they just drilled, these are the outputs or outcomes. This is what a disciple does there, and they can actually Rich, measure that if they want to. So they are not just measuring attendance and dollars that come in every Sunday, they’ve got some teeth in terms of measuring how many times did you have lunch with someone to share the gospel this month. And that’s something that people can count, and celebrate and build stories around.Rich – You know it’s funny, just this week I had in my local context, I had one of these kind of strategy, really misfits grinding internally where, it’s funny how this stuff connects to super practical issues. We do in a couple campuses we offer coffee on a Sunday morning. We don’t offer it across the board and around our coffees there are these little clutches. You know at Starbucks where they have those little holders with the logo on them. It’s funny because we did those last year and I thought they were a great part of, kind of a part of a strategy form a communications point of view. And we come up to this year and we had to buy some new ones and the campuses were like, ‘We don’t want to spend money on those. It’s not worth it.’ We ended up having this conversation where I’m like, ‘No this is why this piece is important to the overall strategy. It’s bigger than just a little piece of paper around a cup.’ And I find if you can’t drive your strategy, your vision, your mission, your measures even as you were saying, down to that level, it’s hard to move forward as an organization.Will – Absolutely. You talked about where do you get started. If godly people were in a room and give themselves time, times works wonders and dialogue leads to breakthrough. Usually we don’t have clarity because we have not set apart the time to have the dialogue. We don’t do the dialogue, because we don’t have time. But the irony is, the massive amount of time that you can save. As a matter of fact, I just calculated Rich, if you have let’s say, three guys on your team in a given day, spend 10 minutes, in the after meeting conversation, maybe it’s 10 minutes of texting or hallway talk or whatever. So 10 minutes of just three people, and let’s say they were just doing it with two other people, and let’s say that happened every day for the next 5 years, calculate how many 8 hour work days are lost, it’s 837.Rich – Oh my goodness.Will – 837 work days over 5 years because of those 9 people having that little bit of sideways conversation. Assuming its that little neutral, benign gossip. I think leaders have no idea how much time they save by investing a little bit in the clarity conversation.Rich – Right, absolutely. And the flip side of that, imagine if all we did…as a leader, particularly because I am slanted a bit more towards tactics, I can just as I interact with volunteers or staff, just be like, this what we want to do. And I am constantly trying to pull back from that and say, ‘Here’s why we want to do it that way.’ Let’s pull out the vision behind it. The coffee clutch is one piece of it, but this is how it connects to our broader vision. Gosh, if I were even to just reminder on the positive. If I could take 10 minutes every day, even with a small group of us just took 10 minutes every day, just to explain why we do what we do, and how it connects to the broader vision, who it connects to the bigger picture, then that organization would be infused with vision.Will – Here’s the heartbreaker Rich. We can’t have those, most churches can’t have those conversations because there’s not really framed up the why, the how, the when and the last one, the where. When you have that one pager with this dynamic clarity, it’s actually very easy to have that vision dripping happen day after day, after day.Rich – Why don’t you tell us about your organization a little bit. If people want to learn a bit more about you. Give us a sense of what Auxano does, your piece of the kingdom.Will – Sure, Auxano started in 2004. And I started with just a couple people the first year. Most of us are all pastors. We’ve got some support people who aren’t necessarily seminary trained, pastoral experience but we have about 25 of us and our mission is to ‘Create breakthrough clarity with church teams to realize their vision.’ And so for us the ebb and flow of our days work is just being with teams and usually 6-12 local church on a team and we facilitate sessions. And we really have a core experience that we facilitate called The Vision Pathway which is the framing up if you will. And most of the leaders that we work with are strong leaders, as I said, they are visionaries. So we are not actually bringing vision, what we do is help them to better articulate better what they are already called to do. Once we do that, we have 5 services around that. They get a little bit more practical, tactical, but what we are doing is we are creating break throughs in some of these strategic areas. One is, Leadership Pipeline, another is in Execution and we run a strata that connects the execution frame. We have a Campaign Group which is taking quite a different approach than the 40 year old industry out there that has a kind of canned or templative approach and we redesigned that around the vision frame. And then we have, the last two service, we have a Communications Tool Box, help a church brand itself around it’s vision frame. And then we have a Discipleship Design, and when a church needs extra help in designing it’s groups model, connecting it do it’s articulated vision frame, we can come in and help them with that. So, what we say, we use 6 key words to describe it…it starts with vision and then around that we can help with execution, leadership, resourcing, communication and discipleship.Rich – Cool. Is there anything else you would love to share with our listeners today?Will – I think the big idea that drives us is that God is doing something cosmically significant, and locally specific in every church. You are called to do something unique. You are unique. Your gifts and calling are unique. We love that idea, you are born an original, don’t die a carbon copy. Invest that time in clarity. His vision is one of the greatest things that you get to steward in ministry.

    http://www.unseminary.com/willmancini/

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  6. Warren Bird Discusses Latest Multisite Church Trends | unSeminary

    Podcast: Play in new window | DownloadPodcast (video): Play in new window | Download | EmbedSubscribe to the unSeminary Podcast: [iTunes] [RSS] [Stitcher] [TuneIn] // [VIDEO iTunes] [VIDEO RSS]Warren Bird is the head of research at Leadership Network. This week he published the Leadership Network/Generis Multisite Church Scorecard … the largest study of the multisite movement ever done. This report is full of fascinating insights into this explosive part of the body of Christ. It’s a free download … you should pick it up! Today I’m honored to have Warren on the show giving you some insights into and beyond the numbers.Warren Bird // [Website] [twitter] [email]Interview Highlights //00:30 // Warren is the Director of Research and Intellectual Capital at the Leadership Network01:04 // The Leadership Network/Generis Multisite Church Scorecard is the largest ever survey of multisite churches01:45 // Rich and others contributed to generating the questions asked in the report02:30 // Warren’s biggest surprise was that 87% of multisite churches saw an increase in lay involvement when they launched.03:10 // Rich has experienced that the launching of a campus is the best way to mobilize people into service03:30 // 85% of multisite churches are growing at a rate of 14% per year04:40 // Multisite is no longer a movement of only mega churches06:23 // The average church has been multisite for 4 years08:09 // Size of core group / launch team depends on church size and scale09:25 // Vast majority of Campus Pastors are hired internally12:55 // Rich’s question was answered: 57% of multisite plan to launch again in the next 12 months.13:25 // Email your potential survey questions to research@leadnet.orgInterview Transcript //Rich – Alright, good morning! Happy Thursday everybody. Hope you are having a great week. You have reached the unSeminary Podcast. My name’s Rich Birch, the host around here. Today we have a real treat. We’ve got Warren Bird on the line. Warren is the Director of Research and Intellectual Property. I believe that’s your title, isn’t it Warren?Warren – Ya, Intellectual Capital, whatever sounds good, I’ll take.Rich – Nice. At Leadership Network. And this week you might have heard around the web, there was a report that’s super important. I think every church leader should take a look at this. The Leadership Network Generis Multisite Score Card. And so Warren why don’t we start by you telling us, what is the Score Card?Warren – Well, we did the largest ever survey of multisite churches. The vast majority were in the United States, then Canada after that, then Europe after that and so forth. And we pulled it all together, then we have the naming sponsorship of Generis, which is why their name gets in the title. And also they did a section later in the report on funding because the money question, probably better the stewardship question, the generosity question is a big part of how do we make multisite work. So they landed in on that part and it’s a great report. It’s got over 25, at least I thought there were 25 big discoveries of ‘Wow!’ We came up with most of the questions by asking people, actually Rich you were among the different ones. We said ‘Hey, what are people wanting to know out there?’ Of course we asked a bunch of multisite leaders themselves and then we built that into the survey.Rich – Absolutely. Now, like you said, there’s 25 of these kind of surprises, what are one or two of them that, to you as the author, were particularly surprising? That kind of jump to the top for you. Because this isn’t the first time that you have done a report like this. This is the second or third time that you’ve done a report on multisite. What were the things that kind of jumped out this time for you?Warren – Well, actually one of the few questions we asked a second time, because it was my biggest surprise that we did in the last round in 2010, was about lay involvement. It was a simple question, ‘Since you became multisite, did your lay involvement level increase, remain the same, or decrease?’ And to our absolutely surprise, again the upper 80th percentile, so like 9/10 churches said it’s increased.Rich – Wow!Warren – Which really goes against any stereotype that people have ‘it’s just a talking head and a bunch of spectators.’ No! Not at all. A mobilization vehicle as well.Rich – Hmmm. You know, over the years, that’s one of those things that I have said just in my own church, and to other churches, ‘The best way, the most predicable way that I know of, to mobilize lots of people into service, is to launch a new campus.’ I’ve seen that time and time again in our own context.Rich – Anything else that jumped out in those top one or two from a surprising point of view?Warren – Well, another big surprise was how many are growing. 85% of the churches surveyed said they were growing. And not just growing at a small rate. It averages at about 14% per year since they went multisite. Now that doesn’t not mean that becoming multisite makes you start growing. What it does mean, at least the way that we understood it was that these are churches that are going somewhere, they’ve got momentum and multisite became a vehicle to extend that momentum. ‘OK, so the city zoning board says we can’t build bigger. Fine, we will take the church elsewhere.’ Or ‘So there’s a group over here that may not come over to where we are. May not work with our style of building…we’ll take church to them.’ And so it’s disciple making, great commission kind of stuff and it’s just another path to do so.Rich – Right. Now one of the things that I noticed, that it seems like the size of church that is going multisite is shrinking. And it seems like every time we talk about it in one of these reports, it comes out smaller and smaller. It’s hovering at that kind of 1000 or 1100 or some where in that range. Why do you suspect that is?Warren – Ok, first just to affirm, yes originally multisite was the domain of mega churches, 2000 and higher and it keeps inching down. The average from ‘when did you go multisite?’ is 1200 according to that survey, but we think that’s high still because we have a disproportionate, because Leadership Network tends to work with larger churches and they tend to therefore do our survey’s more than others. So we’ve kind of got a lopsided effect of bigger churches. Now you really asked the question, ‘Why?’ And I think there’s several reasons. First, because it’s been done out there. People are saying ‘if they can do it, and they can do it, then maybe this is something that our church can do.’Rich – Right.Warren – The common knowledge of how to do it. I was part of two books, ‘Multi-site Revolution’ and ‘Multi-site Church Road Trip’, there have been conferences, everything else is out there so that the training is available. The technology get’s simpler and simpler for how do you do multisite. That’s not just video teaching. You may choose to do that. It’s how do we communicate across campuses? How do we share information? How do we make the website so that ‘Hey, pick your campus’ and all that? There are many different pieces of the technology that are becoming easier.Rich – Nice. That relates to another part of the report where I’ve often wondered, we talk about, I think the oldest church in your survey was 26 years was it, 23 years?Warren – Twenty three years. We have had several that have been multisite for 23 years but another big surprise was that the average, the median for ‘how long have you been multisite?’ was 4 years. Which says, wow, this is a new, ongoing, recent development.Rich – I was amazed at that part of the survey where it talked about churches that have been around for a long time. But it seems like the movement has really exploded over the last 10 years, and then if anything it seems to be picking up momentum. It’s a real upswing in people anticipating or thinking about going multisite. Why do you think that is?Warren – It’s much like years ago when you went to a second worship service. It’s like ‘Oh, we’ve got the facilities. We’ve got the staff. If God is going to entrust some more souls into our care, why don’t we do a second service?’ So ultimately the why is a great commission, disciple making response. Why multisite? Because it’s just one more tool that can easily be used, and that seems in many cases to have good fruit.Rich – Nice. Now one of the conversations that I seem to find myself in all the time with churches that are thinking about going multisite, is the whole core group size that they are launching out into a new location. Talk us through what you learned about from an industry perspective, what churches are doing on that side.Warren – Well we asked a few questions on that. First we ask, ‘Tell us the make up of your launch team.’ No surprise. It was 2/3 adults and 1/3 kids. So whatever numbers I am about to give you, just think of them in that ratio. Then people say, ‘Ok, so tell me the average launch team size.” And I don’t want to do that. In the report…which is a free download, and I am not just saying this to get people to read the report, although I think you will benefit a lot more than you will from hearing me… if I give you a number, then you will generalize that for you. Now what we did was we took different church sizes and we said “Ok, what was the launch team size for you?’ So you can imagine a church of 10, 000 is probably going to do a different launch team size than a church of 500 that goes multisite. And also it’s model specific. If you are launching and you are going to have a full service across town where we do everything and it’s a stand alone and you are never going to need to come to the sending campus, well you are going to launch on a different scale than if you are seeding a new area as you are planting a church and building from the ground up.Rich – Very good. One of the parts, obviously a big part of this is leadership development. Campus pastors are critical in this whole thing, and one of the things that surprised me was the high number of campus pastors that were found internally, partially, just to be honest because we have typically looked outside because we have had a hard time raising those people up internally. Now what have you sensed as patterns? I know you can’t speak to churches specifically but what are some patterns you have seen in leadership development, and raising up leaders, either through this study, or just your interacting with multisite churches?Warren – Ok first a number, 87% of churches have a campus pastor and the actual number is higher, campus pastor who devotes 3/4 or more of their time to a specific campus. Those 13% who didn’t we asked ‘Well, why not?’ and they said ‘Oh we do, we are just between campus pastors.” Or “We do, we just split the campus pastor between our two smaller sites.’ Also, another question we asked, ‘Who do you hire? Who was the first person hired for your new campus?’ And campus pastor rated the highest. Now ‘Where do you get those campus pastors?’ we asked, and the vast majority as you pointed out are internal. Now internal means two different things. On the one hand it may mean a true homegrown person. We one this person to Christ. They began to lead small groups. They began to coach small groups. There was a pathway where this is a natural progression where you say ‘Great, I think you’ve got the gifts and the calling. Take this next step and lead the campus.’ But campus pastors are also hired in a sense that maybe you were brought on from the outside, but you spend 6 months, a year, two years, really getting the DNA of the church, so that when you go out to launch the campus, you embody who the church is and all about them. So in a certain sense you have hired that person from the outside, but in another sense, they are homegrown and you have really built them into your church first.Rich – Right, ok. Well Warren I have really appreciated your time today. Just one last question before you go. You are a busy guy, got other people to talk to. What’s one thing, a question, that you’ve come to the end of this report, you have it all printed and it looks nice, the graphic designer hands it back to you and then you are like ‘Gosh, we should have asked that question!’ What’s one of those questions that you wished you would have asked this time around?Warren – Well first, I had never done a survey this long. We gathered up so many questions from people like you, Rich. You helped us on the survey questions and a lot of multisite people we asked ‘Hey, what do you want to know about other multisites?’ It was very difficult to pare down so we said, let’s just make a longer survey. That’s why we have like 25+ discoveries because we asked so many questions. But even so, yes, there are other questions that I am accumulating. And while I have my interests, I am more interested in people writing to me at research@leadnet.org,and tell me what you would like to know and I will put that in my folder of potential questions because that’s how I build all our surveys. We really want to serve churches. What are their felt needs? What are the questions they are asking? How can we put some tools back into their hands?Rich – One of the questions that I had submitted to you, and it was fun to see it come actually in the final report, it was the question around what percentage of churches are looking at launching a new campus, and I was surprised when that number came out at 57% of churches in the next 12 months. Because in the last report, we didn’t’ have that kind of, we knew what we had, but we didn’t’ know if people intended to launch new campuses and I was, it was encouraging to see that! If people have got a question like that I would encourage you to email that in. Research@leadnet.org and you never know. It might end up in one of the world famous, Warren Bird reports in the future.Warren – The report is a free download and we are just eager to put it in your hands and Rich will give you the link for that.Rich – Ya, the link will be in the notes. It’s at leadnet.org. I am sure you will have a big splash page to find it, but we will also link to it today. Warren, thanks so much for your time.Warren – God bless you in your ministry, Rich. You are on the front lines. Keep at it.Rich – Thank you.

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  7. Greg Atkinson on 4 Keys to Creating an Irresistible Church | unSeminary

    Podcast: Play in new window | DownloadPodcast (video): Play in new window | Download | EmbedSubscribe to the unSeminary Podcast: [iTunes] [RSS] [Stitcher] [TuneIn] // [VIDEO iTunes] [VIDEO RSS]On today’s podcast we have church consultant, author and pastor Greg Atkinson. We’re talking about four areas that every church should work on to become more irresistible in the coming year. This episode is overflowing with helpful thoughts on how to make your church the kind of church that people will want to attend and to tell their friends about. We based this conversation around a chapter of Greg’s book “Church Leadership Essentials“. Listen in on this episode for some practical insights on things you could improve at your church in the coming weeks and months.Greg Atkinson // [Website] [twitter] [Church Leadership Essentials: What Every Pastor Needs to Know]Interview Highlights00:30 // Greg’s ministry experience01:10 // Greg is the editor of an online magazine02:00 // Greg’s new book, ‘Church Leadership Essentials’02:20 // Becoming a more irresistible church in 201402:45 // Becoming more irresistible in the area of First Impressions03:16 // First Impressions begin online before a guest has attended your church03:20 // Guests should know that they matter to us before they hear that they matter to God03:49 // The fastest growing churches in America expect guests05:30 // Greg asks ‘is the pastor approachable, accessible?”06:02 // Rich recalls a time when he was mislead to an empty new comer room08:25 // How humbling that the pastor of one of the largest churches in America is still available to speak with after each service10:06 // Walking slowly through the pews11:00 // Becoming more irresistible in the area of Children’s Ministry12:16 // Kids environments must always be Clean, Safe and Secure16:40 // Paint goes a long way17:17 // Impact of impressive Kid’s environments is greater on parents than kids19:52 // Becoming more irresistible in the area of Security20:11 // A mega church that Greg failed in the security area25:59 // What’s involved in good ushering28:57 // Becoming more irresistible in the area of Attractional Worship29:55 // Church success is dependent upon people inviting their friends31:56 // Greg reminds us that we don’t want to offend a guest by anything that is within our control33:59 // Greg’s book – Church Leadership Insights: What Every pastor Needs to KnowLightning Round HighlightsHelpful Online Resource // Gmail, Google HangoutBooks That are Having an Impact // Emotional Intelligence 2.0 by Travis Bradberry, Dangerous Calling by Paul David Tripp, What the Plus by Guy KawasakiInspiring Ministries // Crosspoint, North Point, NewSpring, SeacoastInspiring Leader // John MaxwellWhat does he do for fun? // Date nights with his wife, hanging with his kids, movies, guys night outCheck This Out // 8 Effective Ways to Follow Up With Guests at Your ChurchInterview Transcript //Rich – Well, welcome to the unSeminary Podcast. Rich Birch here, your host. We have got a real treat here to kick off the new year today. We have got speaker, writer, consultant, Greg Atkinson with us. Greg is a 20 year veteran of church work. He’s a real expert in so many different areas and a gift for us as we kick off the new year. He’s actually left the local church environment to make himself more broadly available to serve churches all across the country, ultimately around the world. Also is working with an online magazine right now. Greg welcome to the show. Why don’t you tell us a little bit about the online magazine you are working with these days.Greg – Thank you for having me. I am in a season right now where I am speaking, and writing and doing some freelance writing. Working on some book projects that will be coming out in 2014, 2015. And I am the editor of Christian Media Magazine. It’s an online magazine and we are going in a new direction. We just have a whole new look. A whole new feel. We went through a rebranding process and are coming out in the new year going strong trying to reach church leaders of all types to get them to read the magazine, to learn about media resources for them.Rich – Nice. Very cool. We will link to that in the show notes so people can get a sense of that and learn more about that. It’s obviously a great resource for people to get plugged into. Well one of the things you wrote, you have written a number of books and we will talk about your book a little bit later. One of the books you wrote recently, I have it on my kindle so I apologize to those who can’t see that….’Church Leadership Essentials”. It’s a fantastic resource you should check out. If you over the holiday season got your new Kindle, you should buy this book. It’s only $5, common! One of the chapters in there we what to really drill into for churches, because I think a lot of churches can benefit from this, is How to be Irresistible. How to be more irresistible as a church. You actually talk about 4 different things in there and I think that’s a great for all of us. It would be great if in 2014 our churches were more irresistible than they were in 2013. So let’s talk about those 4 areas. What’s the first area churches should think about when they want to be more irresistible?Greg – Well in the book, and in my writing and my teaching I talk about 4 areas and the first area is First Impressions. And that, as you know, starts before they come to the actual campus. I include online presence in that. I Include your use of social media, your website. Most people nowadays will check out your church online before they ever come to it physically. Once they get there, Mark Waltz from Granger has a great quote in his book where he talks about how you’ve got 10 minutes somewhere between the parking lot and the children’s center 10 minutes will pass. They should know they matter to us before they hear about how they matter to God. So I like to focus on those first 10 minutes and letting people know that they are welcome, they are loved and that we were expecting them. One of the things I found when I work doing my consulting is that the fastest growing churches in the country actually expect guests, they aren’t surprised when they show up.Rich – Oh wow. That’s good.Greg – It’s like they gear everything towards the first time guest. Everything from Welcome Centers to Children’s check in, to signage, to parking lot greeters, everything is geared towards that first time guest. So they are ready and waiting for that first time guest to show up. Just having that good first impression in that first 10 minutes.Rich – Ya that’s good. Is there something that you’ve come across that some church has done on that first impression stuff that has been particularly intriguing to you? Wow, that’s something I’ve never seen before. To kind of make those first time guests feel extra special and welcome as they arrive.Greg – A lot of churches that I have worked with will do some kind of either a VIP room after the service, or a Guest Central after the service, or a meet the pastor. Some kind of opportunity where you go into a separate room, decorated like a party atmosphere, I love the VIP rooms that churches do and they have the little giveaways, maybe a little bag with goodies in it with stuff about the church to welcome people. And then you get to actually physically shake the pastors hand and some of the other key leaders at the church. Some kind of way that they get to actually make that connection on the first visit. Actually, when I consult with churches, one of the things I look at in my report is ‘Is the pastor approachable, accessible?” And that’s something that visitors are looking for, are they going to get a chance to talk with him, to hug him, to pray with him. So that’s something that I like to see is at the end of the service, to have some kind of guest central or visitors spot where people can come in and meet key leaders.Rich – That’s amazing. That’s a great tip. My wife Christine and I, when we were first married, it was within the first year. We were looking for a new church. We had moved into a new community. And we went and visited, it was kind of one of those churches that was going and blowing in town, it was doing a great job. And during the service the church said ‘we’ve got this new comer room, we’d love for you to be there’ You probably see where this is going. And they had some signage out in the foyer saying here’s where the newcomer room is. And it was a little bit weird because it was downstairs and kind of off in a corner but we were like, oh this is fine. So we go and we stand and there’s sure enough a big sign, ‘new comers’ in front of the door. And we go in there, and we just stand there. And there’s no one there in the room. And I was like, and I’m like a Christ Follower. I love Jesus, big-time. And we are standing there feeling so awkward, what’s going to happen next, and no body came in. So we just kind of slinked back out the door.Greg – That’s poor execution.Rich – We slink back out to the parking lot. You know, that’s a great church. I’ve often thought of that with the guest services stuff at our church, because that’s a great church. They do a great job and are doing a lot of fantastic things. And there are are weekends when things go wrong and your normal system doesn’t happen. But you know what, the reality of it is, there are people that visit every weekend so you have to nail that stuff 52 weeks of the year, or however many weeks of the year you do services.Greg – You gotta give it attention. You’ve gotta give it your presence. You’ve got to make it a priority. One thing I like to help churches do as a resource is to brainstorm creative names. I mentioned you could call it a VIP room, a Guest Central, a New Comers Welcome. One of my favorites is Erwin McManis in LA calls it the After Party. And so they have a party after each service and you can meet each pastor, and Erwin if he is there live. Love to throw out different ideas.Rich – That’s fantastic. On that front, still to this day, Bill Hybels, you know I find this humbling, after all these years he will hang our at the front and talk to every person and shake a hand and interact. I think there are a lot of pastors of churches that aren’t 30 thousand people, or however many Willow has gotten to these days, who are like “i’ve got things to do, I’m a busy person.” I commend Bill on that! He’s willing to stand around. I had brought a friend to Willow in the last year and we were at their last service, we did the tour thing and poked around and popped into the auditorium at the end and sure enough, this is now an hour after the last service and Bill is still hanging around, shaking hands, talking to people. And I was like, hmmm, that’s a humbling sign for me because I think I am often just rushed on Sundays.Greg – It speaks volumes. When I consulted with 12Stones in Atlanta, their pastor Kevin Myers, they were just recently named the fastest growing church in the nation, but he’s down front praying with people, hugging people, crying with people, counseling with people after each and every service. We all have that potential to be rushed, like you talked about, it’s human nature. I wrote a chapter in the book about walking slowly through the pews. That is something that I learned many years ago, nearly 20 years ago from my veteran uncle who had been a minister for many years. He came up to me after one of the services and I said, ‘What did you think?’ I was a worship leader and I thought I had done a good job leading and I thought that was all that mattered. And he said “Greg, walk slowly through the pews. You rushed right by people, you just rushed down the aisle, and you were always in a hurry to get places, and you didn’t make eye contact and shake hands and speak to people.” And so I never forgot that, and we always have to be intentional about walking slowly through the pews.Rich – That’s a good bit of wisdom for sure. So first impressions, that’s the first area. What’s the second area we should be worrying about in 2014 if we want our church to be more irresistible than last year?Greg – In Childrens Ministry, we as evangelical modern churches we are often trying to reach parents with young kids. And how you welcome kids when they come, how your rooms are decorated, all that speaks volumes, what they learn, is it just babysitting or do they actually learn stuff about the Bible and about God. Great churches send kids home with devotional material, or homework to go over with their parents. I love the ORANGE philosophy and the thought of partnering with parents where we send resources home, at my church, with the kids for them to show their parents, and the parents bring it up over dinner. ‘Ok, this Sunday you talked about Daniel. What did Daniel do? Then the discussion. Actually in some ways it’s like a reverse discipleship because a lot of the parents aren’t strong Christians at all. But the big three that I always talk about, and there’s a chapter in the book about this, is Clean, Safe and Secure. Clean: If a parents drops off a child and it is a wreck. it’s not clean, it’s not sanitized, presentable, it’s not nice neat and tidy. It’s going to give a negative first impression. Again, they are going to feel like you weren’t expecting guests and they’re going to get a negative impression, and you don’t want anything negative in the first 10 minutes. Clean, Safe and Secure. Safe means that there’s nothing dangerous in the room, there’s no jagged corners or corners sticking off the edge of some rusty table that a kid could fall and cut their eye open on. It’s got to be safe. And last, secure. It’s got to be secure. How you get in, how you get out, how a child get’s checked in. That’s why so many churches use database systems like Fellowship One, where you get the name badges, and you have to have a matching number to check the child out. And also secure meaning there’s not a back door that’s unattended in the children’s facility where the kid could wander out into the street and get kidnapped or picked up. In my church there’s one way in and one way out of the children’s part of the facility and those were monitored by security guards. We had a great security team. And you didn’t get out with a child unless you had a matching sticker. It was very secure. Clean, Safe and Secure.Rich – Very cool. On the children’s ministry front are there some common low hanging fruit that churches could implement even in these first months of the year. I think a lot of times people get overwhelmed when they go to a church like North Point or Mariners out west and be like ‘oh my goodness, this is Disney World, we are not going to be able to do this.” But are there some low hanging fruit that, people could do, even right away to help improve their children’s ministry.Greg – Ya, we recently, the church where I was most recently the campus pastor, we were a multisite church and we moved into a new facility. I wanted to do something like North Point, Mariners, kind of a wacky world theme. Where Wacky World comes in and decks out the walls but we couldn’t afford it so we hired a local designer, a local print shop to make us those appliqués that stick to the walls, that look like Wacky World. So it was done very economical, very cost effective, but it looks professional. It looked like something I’d seen because my old church I was pastor at in Dallas, they had used Wacky World so I was familiar with what their stuff looked like, and it looked like it, but it was done by a local print shop so it was very economical. My thing is excellence in all things, so if you can shoot for excellence, it doesn’t have to be Wacky World if they are not in your budget and you can’t afford it, but if you can try to, you know I was looking at a church…I visited a church two weeks ago and they are a great church, a large church, a mega church, but walking down the halls to their children’s facilities, they were just bland. It was like khaki, or cream walls, just walking all down the hallways. There was no vibrant color, nothing inviting, nothing exciting letting me know that I was in the children’s wing of the building. Just real drab and bland.Rich – Absolutely. Ya, the environment piece is a huge deal. It’s amazing. Even if you are a church listening here today and you are thinking I’m not even sure we can afford to get some printing done, well you should look into it because it’s not as expensive as you think it is. But even if you can’t afford that, you would be amazed by what you can do with paint.Greg – That’s what I was going to say, paint will do it.Rich – Absolutely. You can paint some walls. We just went through a renovation of a facility and people are blown away by the kids environments but when you step back and look at it, it’s mostly paint. There’s some environment stuff too but mostly what you are impacted by. There was a study done recently, I believe it was by Cogun I need to go back and check the reference on that, where they basically went in a studied and asked kids and parents and families in these church environments where they’ve had the kind of Wacky World environment pieces and the impact that it’s had on them, and what they feel about the church, if it’s the kind of place that they can invite their friends. It’s interesting, what they found is, the kids…those environments, very quickly, within a couple of weeks, they just become paint on the walls. It just becomes kind of expected. They think of course I go through a slide to get into my kids environments. But listen, for parents, it almost lasts for years.Greg – It’s the parents. It speaks volumes to the parents.Rich – Absolutely, years later you are thinking ‘oh my goodness, I can’t believe my kids get to go down a slide to the kids environment!’Greg – That’s what I wish church leaders would realize. They think, ‘they are a 3 year old, what do they care, let’s give them some crayons and let them color.’ They don’t realize we are trying to reach the 20-30 something parents that the kids are precious to them, their pride and joy, and when they come to a church that is inviting and welcoming to kids and has that Disney Land kind of feel, colors and attractive, compelling looking appearance, it just speaks volumes to the parents. And that is included in that first 10 minutes. Making that first impression when they think my kids are happy, I am happy, and because it is clean safe and secure and I am not going to worry about their safety so I can worship and actually pay attention to the message and pay attention to what God wants to do in the service. I can allow God to speak to me. I am not worried if my child is going to go out that back door, or hit is head on that rough corner of the table. They are not worried when it’s clean, safe and secure and they can focus on what God wants to do on their hearts in the worship service.Rich – Absolutely. That’s a huge lesson. That’s one of those things I wish more church leaders would take to heart when it comes to their physical facility. OK first impressions, children’s ministry. What’s another area that we can invest in this coming year to make our church more irresistible?Greg – Yes, the third area is security. A lot of churches don’t think about this. That clean, safe and secure, the word secure there, that applies to adults as well. They want to feel secure. I worked with, I’m not going to say which church it was, but it is a well known giga church, mega church with a well known worship leader and pastor. Amazing church. And I worked with them as a secret shopper and I did my report and the last question says would I return to this church. Would I come back as a guest and I said no. And they were stunned and shocked but they were also pleased that someone was honest with them. That someone would shoot straight with them. And that’s what a consultant is supposed to do. I’m not just supposed to tell you what you want to hear. And they said ‘tell us more about this. Why wouldn’t you come back? We have some of the best worship in the country?” And I said but you’re not secure, and I didn’t see any security present. I didn’t see any people with ear pieces in. I didn’t see any police officers roaming around which should happen in mega churches. I didn’t see anything around to let me know that I was safe. We live in a world now…I’m a movie guy, I love movies. And just the other week at my local theatre there was a shooting that I was almost there and I would have saw it and it would have wrecked my life for the rest of my life to have seen it. But a guys wife went out on a date with another guy, and the husband came and gunned down, the guy shot him 5 times in the movie theatre parking lot, and everybody around that was going to a movie saw it and I was this close to being there and seeing it. You know, there has been a number of church shootings. There’s been kidnappings and disgruntled parents coming in and grabbing their kids out of kid classes. A divorced dad taking their kids without their mom knowing. So security, if you want tour church to be irresistible, and if you want it to be welcoming and inviting and again that God factor. You want people to focus on Christ and the worship service, you don’t want them worrying about are their lives in danger. You gotta have security measures in place. So when I work with churches, and I only work with very large churches, but I’m looking for the people with ear pieces in their ears. I’m looking for people with the walkie talkies. I’m looking for the people with guns on them. I’m looking for the people that give me a dirty look if I try to go somewhere that I am not supposed to go. Because I’ll try to get into children’s ministry areas that I am not supposed to get into as a secret shopper. And I’m looking for people to stop me and say ‘whoa, where do you think you are aging?” and I’m testing that security as a secret shopper. It’s just something that in this day and age, as much as a I hate to say it, now we are in 2014, you got to be secure and you have to take security seriously. We had an incident about 2 months ago at my church where I was campus pastor where a guy came in drunk. And he was known, he was a guy I had been counseling about alcoholism, and had been trying to get him into AA, and he was too proud to get into AA. He said he could beat it all on his own. He needed to be in AA and he had a reputation for being very violent when he got drunk and getting into a lot of bar fights and beating people unconscious. He was like a MMA fighter, lethal. He could really hurt people. And so he came up to me on a Sunday morning and said ‘Man, I’m sorry, I failed. I went out to a concert last night and I have been drinking all night and I’m so sorry.” And he was just wreaking of alcohol and I patted him on the back and said ‘I love you man, maybe God will speak to you today.” And he went into the service. As campus pastor I went to all our security guys, we have two police officers, off duty police officers who just always carry guns with them. And then we have ushers and security folk and some ex-military guys and I just went to each of them and I pointed the guy out. And I said he’s drunk and if he makes a move for the stage, tackle him, don’t let him get to the stage. And I just had to point it out. And that’s just me doing my job to keep our church secure and safe. Thankfully nothing happened. He left, he cried after the service, he said that God was speaking to his heart and he left but who knows how many drunk people show up to churches on a given Sunday. But I had every eye in there on him security-wise, trained on him just watching him to see if he made any sudden moves to rush the stage and so just gotta take precautions.Rich – That’s obviously, pardon the put, but that’s a sobering thing to talk about. It’s the kind of thing that we don’t think about a lot but it’s the kind of thing that a lot of us go back and loop back on our security procedures for this coming year and say what is it that we need to improve on this front. Maybe we need to be a bit proactive.Greg – This is something that doesn’t get talked about all that often. Some of it is just within your first impression ministry you have parking lot, you have greeters, you have people that attend a welcome center or information center or guest central. But you also have ushers and you don’t want to forget the art of good ushering or good ushers that not only seat people, but are active and attentive during a service. We had a situation, it was a year ago last January, where we were, I’ll never forget it because it was our last service in our old facility before we moved campuses. We were getting ready the very next week to move to our new facility as a campus and this was our very last service in our old building and it was a very special, meaningful service and I shared memories from people because we had met in that building for 5 years and I shared stories. And as I’m talking, I’m up front sitting on a stool sharing stories form people having a very powerful meaningful moment, this women with dementia started walking up to the front started screaming and yelling at the congregation, and talking about her husband thinking she was cheating on him and her husband had been dead for years, he wasn’t even alive. Her husband thought that she had done something with her husbands brother and she talked about people climbing through her window and she was just talking out of her mind and in my mind I was thinking where are the ushers ushering this women our of here. I didn’t want to be the mean bad pastor that tells this woman to be quiet. So I was patting her on the back saying ‘ok, ok, ok’ and I’m just patting her on the back and thankfully she wasn’t mic’d. I didn’t hand her a microphone so most of the people couldn’t hear what she was saying it was just gibberish, but I was hearing the nonsense that she was saying. So we had a meeting after that where we said, ‘if something like that happens, if you see anyone like that come up to the stage that shouldn’t be coming up to the stage you need to just grab a hold of them and say please come with me we need to usher you out. Just ushering, just basic ushering. I’ve seen, I remember in college seeing someone rush the stage and try to take a swing at the pastor as he was preaching. I’ve seen a lot of stuff in my days. Twenty years of ministry, so security is important. You want people to feel safe at church. If somebody tries to run a the pastor and try to take a swing at him, you remember years ago Charles Stanley, Andy Stanley’s dad got punched in the face. So when stuff like that happens people don’t feel secure and safe so we just have got to take precautions. That’s all I’m saying is take precautions.Rich – That’s good. That’s a good one. Alright so First Impressions, Children’s Ministry, Security which we just talked about. And what’s the fourth area that we could be looking at this coming year.Greg – That would be excellence in attractional worship. And that means that you put everything you’ve got into that. Whether you meet on Saturday night or Sunday morning or Sunday night into that worship experience, or worship experiences…giving it everything you’ve got from worship flow, song selection, authenticity, your communication, preaching, teaching, sound, video and lights, making services memorable and powerful. I think of that passage where it says go out and compel them to come in. Things are done in such a way, and we really had this at my last church, it was such an amazing worship experience that people wanted to tell their friends about it. And I remember years ago attending the evangelism conference at Willow Creek and hearing Bill Hybels talk about the success at Willow Creek has always been and will always be people inviting people. And that was hard for me to hear because I am a marketing guy, I am big into marketing. I could market with the best of them. I’m big into marketing. But I needed to hear it’s about people inviting people. At the end of the day it’s about word of mouth. Word of mouth will always be the best form of marketing. So when you craft services where people can encounter the living God and where they are guest friendly and you don’t use churchy talk, you don’t say anything in which you would have to explain and get into the Greek and get into theological reasons of why you would have to use that word. We try to avoid all churchy lingo and try to talk just like you and I are talking right now, just common, casual conversational language. And make it where our people feel safe. So you have your core there, where your people are attending and they trust you and love you. And trust is that key word, they have to trust you. They have to feel comfortable. They have that person that they have been building a relationship with at work or at school and they say ‘hey, why don’t you come check out our church. I think you would really like it. It’s not like any other church. Come give it a shot.’ And then everybody tells those stories of the week that their guest that they have been inviting for so long finally shows up and they have that cringe factor. They are thinking oh I hope everything goes all right. I hope the pastor say something stupid. I hope he doesn’t preach on money today. They have that cringe factor and they see that the stakes are high and they want it to be a great service for their guest that they have been praying for. So we as pastors, as worship leader, as service programmers, we are always aware and sensitive to the fact that it is somebody’s first time at our church. And that happens every Sunday, it is somebody’s first time at our church and we want to make sure that they are not offended by anything that is out of our control. If they get offended by anything Gospel, we can’t help that. The Gospel can be offensive. But if they are offending by bad lighting, or poor communication, or music that’s not done with excellence and you have an off day musically it just turns people off. So just doing your best when it comes to the actual worship experience.Rich – Absolutely, that’s one of those lessons to let just soak in. There’s a lot there. There’s a lot to unpack but continuing to invest in what happens Sunday from your own teaching, to what happens in the musical piece in the morning and all those individual elements. Maybe you take one or two of those and say ‘I am going to spend three months with our musicians so say ‘how can we bring this up? How can we bring up the quality from there?’ Then we take another 3-6 months and work just on teaching, on that piece. Work your way through the service to bring the quality up so it does have that attractional outsider focus. This has been an incredible conversation. I want people to understand, today we, this is a bit awkward, but this whole conversation has been based on one chapter of Greg’s book. Now, I’m not a book sales guy, but you really should pick up this book. Today we’ve been talking just about one piece of this and we’ve pulled a lot out, it’s been like a 1/2 hour conversation and the thing I love about this particular book ‘Church Leadership Insights: What Every Pastor Needs to Know, it’s similar to the kind of content that we do at UnSeminary. It’s really practical and it’s stuff that they just don’t teach you in seminary. They are not wrestling through this kind of content. I think it’s the kind of thing you could pull apart, you could use it for training with your team, buy a bunch of copies and use it in that environment. Or just walk through it and say what difference does this chapter make in our church and how do we just go out and apply that. Is there anteing else on this content that you want us to wrestle through before we move onto the lightening round?Greg – I was just going to say, when I first came to my campus they were in decline and they were struggling and I was actually the third campus pastor in three years and they had dropped down to a very low number of people and were really struggling and so I just went into evaluation and assessment mode. I had been a consultant before I came to the church so I looked at the weak links and they were first impressions, children’s ministry and worship. Those were the weak links at the church. So I hired a part time children’s minister and if money is an issue don’t let it because I could have had a lay leader do it, a lay leader be the children’s minister but I hired a very part time kids pastor to oversee kids and take that to the next level. And then we had a transition with our worship. We had an interim worship guy. We had a transition and then did a nationwide search to find a worship guys and it was great. We found a guy who was from a North Point Strategic Partner Church, one of Andy Stanley’s strategic partners church. And he did a great job. He got our concept of church for unchurched people and reaching the lost and he took our worship to a whole new level so we started slowing turning things around. And then honestly, first impressions was always a work in progress. We doubled or tripled our team in size but we kept adding greeters, we added a parking lot team, we added two people to the information center and started expanding the role of ushers and just started putting a lot of beef and emphasis into those areas. So it was, when I write about this, this is what I was dealt when I came to this campus as campus pastor, these were the week links that I had to address. So all of my writing is born out of experience. And like you said, it’s not stuff they teach you in seminary, it’s not stuff they teach you in BIble College. This is just stuff you learn the hard way so I hope it helps people.

    http://www.unseminary.com/gregatkinson/

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