We can no longer ask users to think like machines just to be able to use software. Instead, our systems must act more like people. User experience designers, in turn, need to stop thinking about interfaces as dumb control panels for manipulating machines and data and start thinking about them as human beings.
In this talk, Christopher Fahey explores diverse areas of non-digital human experience in order to frame and showcase some of the most exciting current and emerging user experience design practices, ultimately inspiring designers to humanize their interfaces.