svenkaemper / tags / process

Tagged with “process” (3)

  1. Defining the damn data

    Task maps. Customer journeys. Cognitive walk-throughs. All are artifacts of our process of seeking understanding about our users that we likely create on a regular basis. But how can we better connect that work to the process of web site data collection and analysis?

    —Huffduffed by svenkaemper

  2. IA in a complex business context

    How do you address user goals when your users seem to speak a language of their own? How do you stand up for users when developers dominate the process? How do you engage stakeholders to turn them into evangelists? How do you make sure everyone really understands and agrees on what you’re doing?

    —Huffduffed by svenkaemper

  3. 5by5 | The Web Ahead #3: Jeremy Keith on Everything Web

    5by5 - The Web Ahead #3: Jeremy Keith on Everything Web

    http://5by5.tv/webahead/3

    —Huffduffed by svenkaemper