In this show, we’re going to talk about the simplest, most elegant tool we know of to make something you do at work more efficient and more effective.
Once we explain it, you’ll get it, and you’ll be able to do it. It blows away two of our favorite tool criteria, effectiveness and efficiency. It works; that is, you’ll get notable change out of this tool. So that makes it effective. And, it’s terribly fast, without ANY fanfare or paperwork or staffing, so that makes it efficient as well. We like ANYTHING that is both effective and efficient.
The tool’s nickname is "The Hot Wash". Its more formal name is Running an After Action Session.