Design thinking and scaffolding in cultural transformation - Prof. Dave Snowden

From TRANSFORMING CULTURE - MiL Foundation Forum Leadership Conference 2019. Design thinking, despite its potential has become increasingly commoditised. Government change labs tend to attract those who are already committed to change, the ‘usual suspects’.

How do we shift away from linear approaches to designing novel solutions? How do we learn from evolution where rapid repurposing of existing capabilities has been responsible for major breakthroughs (flight for example) and allow innovation and change to happen in a non-linear way. Distributed ethnography & ideation and managed exaptation (or serendipity) offer huge potential. Focusing on creating scaffolding rather than an end product is also a key way in which we manage uncertainty without excessive control.

Learn more about Professor Dave Snowdens work at

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Organizer: Johanna Steen, MiL Foundation Forum,

Videographer: Sulle Hussein, Sulle Films,

Audio: Joakim Lundberg, MiL Institute,

Original video:
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