You know you need to do user research, but how? Should you write surveys, do focus groups, or develop personas? And how do you act on what you’ve learned? We’ve been in the trenches and have concrete suggestions on what you can, and should do NOW to conduct effective user research.
Mark Trammell Digg
Juliette Melton User Experience Mgr, Lumos Labs
Nate Bolt Bolt|Peters
Carla Borsoi VP Research & Analytics, Ask.com
Andy Budd Clearleft Ltd