Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards [SxSW 2009]

Managing Online Forums is a practical guide to managing online forums, communities and social spaces. It’s not a software or programming book; it’s strictly about managing people and the community as a whole. What is talked about in this book is not hypothetical - it consists of in-use, battle-tested theories and solutions. Real life examples are cited throughout, including actual user guidelines, staff member guidelines and more. For more information, please check out the book website at

Patrick O’Keefe, iFroggy Network