Our topic for Episode 37 was originally on scaling self-service of configuration management (the source code kind, not the infrastructure kind!) good practices, but quickly morphed into a discussion of what organizations need to pay attention and foster to support their tools teams in their often-cited mission of creating a self-service culture and self-service infrastructure. Paul and Sascha square off over the notions of traditional “service” teams and the newer notion of integrated “tools” (“DevOps?”) teams. We also touch on warning signs for automating self-service processes, including in the CM space, really examining how and why you convert which processes into self-service, ways to get teams to buy into your self-service initiatives, and what’s in the best interests of the entire system that is your software development organization. Join us as we discuss the finer points of:
Scaling Your Self-Service as a Service
Join J. Paul Reed, aka @SoberBuildEng, Sascha Bates, aka @sascha_d, Youssuf El-Kalay, aka @buildscientist, and Seth Thomas, aka @cheeseplus for the discussion, plus a the last couple of weeks in News & Views and a review!
Or, download Episode 37, or any of our previous shows!
2:14 – News & Views
Apple quietly ships an OpenSSL bug fix (but to iOS only?)
gotos still considered harmful?
Your car isn’t getting over-the-air updates anytime soon, but possibly not for the reason we’d expect/hope
Rake creator Jim Weirich passes away; developers pay their final respects on his final Github commit
WhatsApp purchased by Facebook for $19 billion; Erlang (and FreeBSD) get a bump
13:33 – Main Segment: Scaling Self-Service as a Service
Crazy git[k] branching is crazy!
Gource source code visualization
Harvard Business Review’s article on Netflix’s HR culture
50:16 – Review
Paul will be speaking at Mountain West DevOps in Salt Lake City in mid-March!
USENIX is holding a release engineering-specific conference; CFPs for that are open now
As always, devopsconferences.com has more conference-deets
Paul reviews Venkat Rao’s The Gervais Principle (Or The Office According to “The Office”): losers, clueless, and sociopaths: oh my!
The ebook contains an extra essay on Office Space.
What issues have you run into while trying to sell or scale self-service initiatives?
Have you had to encode culture into your self-service policies to work around problems?
Join the discussion!
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