Design (or if you preferâuser experience) is at a crossroads. In our globalized, hyper-connected world, users no longer need to wait for us to create experiences for them. As we debate the value of design thinking, the usefulness of the next API, or strive to craft the ultimate cross-platform experienceâusers are sorting this out on their own, using whatever service or technology is “good enough” for them at the time.
Addiction or devotion? The complexity of our relationships between connected experiences, devices and people is increasing. Stanley Kubrick once said a film “should be a progression of moods and feelings. The theme, what’s behind the emotion, the meaning, all that comes later”.
Design is hard. The Web is complicated. How do we make things for people when all we have are the most basic understanding of what they want? Join Jeffrey Veen as he takes a broad survey of the challenges designers face today, and how we’re all solving those problems with new perspectives on user research, interaction design, and information architecture.