Tony Hsieh from Zappos at SXWW 2009

At Zappos.com, Tony Hsieh has fostered a culture where extraordinary customer service is the norm. Hear him talk about how good deeds can help you leverage the power of your audience to massively extend your brand.

Also huffduffed as…

  1. Opening Remarks: Tony Hsieh

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  2. SXSW 09 - Opening Remarks: Tony Hsieh

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  3. SXSW: Opening Remarks with Tony Hsieh form Zappos.com

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  4. SXSW Opening Remarks: Tony Hsieh

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  5. Opening Remarks: Tony Hsieh

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