We dig into the unexpected origin story of the universal screen language… emoji! We talk to the designers behind emoji, and the steps (and missteps) emoji design took before the icons found their way to our screens.
Tagged with “wireframe” (3)
The Boston Mayor’s Office was having a problem: Not enough residents were reporting their own problems into the city. Sure, the 311 phone line had its old school devotees. But Boston decided they could reach a whole new population by creating a brand new 311 mobile app. The only issue? Turning a human-operated phone line into a mobile app isn’t easy. Designers at the mayor’s office looked around at another city’s 311 app—and made their own share of mistakes—to figure out how to get it done.
From airplane crashes, to industrial disasters and medical error: When things go terribly wrong, why do we blame human beings instead of bad design?