The Talk Show
‘Maximally Thin’, With Special Guest Casey Johnston
Tuesday, 19 November 2019
Very special guest Casey Johnston joins the show to talk about the butterfly MacBook keyboard saga and the just-released 16-inch MacBook Pro, with its all new scissor-switch keyboard design.
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The saga of Casey’s writing regarding MacBook keyboards:
Oct 2017: “The New MacBook Keyboard Is Ruining My Life”.
Apr 2018: “Don’t Buy the MacBook Pros Even on Sale, in My Opinion” — Casey sold her MacBook back to Apple.
(My link to that article.)
May 2018: “Apple Knew Its Computers Were “Defective,” Sold Them Anyway, Suit Alleges”.
June 2018: “Apple Admits Its Computers Are Broken” — the beginning of the Keyboard Service Program.
Apple’s Keyboard Service Program.
My quip: “I can’t recall any Apple related story that one writer has owned the way Johnston has owned this MacBook keyboard story.”.
March 2019: Joanna Stern: “Appl Still Hasn’t Fixd Its MacBook Kyboad Problm”.
April 2019: “Apple Owes Everyone an Apology and It Should Start With Me, Specifically” — Casey bought a 2018 MacBook Air.
May 2019: third-generation butterfly design with “material” change.
Apple’s support document on how to use compressed air to maybe hopefully fix a butterfly-switch MacBook keyboard.
This episode of The Talk Show was edited by Caleb Sexton.