edaross / Edward Ross

Huffduffing since October 7th, 2009 http://www.edross.co.uk

There is one person in edaross’s collective.

Huffduffed (440)

  1. Jimmy Carr: The Easiest Way To Live A Happier Life | E106

    This weeks episode is entitled 'Jimmy Carr: The Easiest Way To Live A Happier Life'.

    Topics: 0:00 Intro 03:04 Your early years 15:52 Mental health and online connections 23:24 Fatherhood 31:32 Atheism 39:10 Leaving the corporate world for comedy 51:31 Find purpose and knowing you’re enough 58:45 Whats happiness? 01:03:38 Hard work 01:13:04 Branding 01:14:19 Tax avoidance - anxiety and depression
    01:22:55 Losing your virginity at 26 01:24:52 NLP - Neuro-linguistic programming 01:36:27 The last guests question

    Jimmy’s Book: http://smarturl.it/BeforeAndLaughter

    An in-depth audience Q&A from Jimmy about his book: https://www.momenthouse.com/jimmycarr

    Jimmy: https://www.jimmycarr.com/ https://www.youtube.com/user/jimmycarrfans https://twitter.com/jimmycarr

    THE DIARY OF A CEO LIVE TICKETS ON SALE NOW 🚀- https://g2ul0.app.link/diaryofaceolive

    Listen on: Apple podcast - https://podcasts.apple.com/gb/podcast/the-diary-of-a-ceo-by-steven-bartlett/id1291423644 Spotify - https://open.spotify.com/show/7iQXmUT7XGuZSzAMjoNWlX

    FOLLOW ► Instagram: https://www.instagram.com/steven/ Twitter: https://twitter.com/SteveBartlettSC Linkedin: https://www.linkedin.com/in/steven-bartlett-56986834/

    Sponsors: Huel - https://uk.huel.com/ Myenergi - https://bit.ly/3oeWGnl

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    Original video: https://www.youtube.com/watch?v=roROKlZhZyo
    Downloaded by http://huffduff-video.snarfed.org/ on Sun Nov 28 14:43:28 2021 Available for 30 days after download

    Tagged with people & blogs jimmy carr

    —Huffduffed by edaross

  2. Ask Myra!

    I held office hours, answering your questions about call control, de-escalation, and - a surprise topic - quality assurance,

    Watch the replay to hear my answers to:

    4:04: Can you answer how to phrase the USA method if the client received an incorrect item, and we can offer a replacement or refund due to practice and send a small electronic gift certificate while the client is upset she is not going to get the item for an event?

    7:40: How do we push the human factor and the psychological side of dealing with the customer, but still looking at the KPIs of the company?

    14:31: How do we move the call to closure when we can't give the customer what they're asking?

    17:33: How do we convince upper management that our language needs to be personal and not generic in chat and CS response?

    20:35: How do you conclude a call when a customer continues to talk and vent, even though you've offered the available options?

    50:20: German standards are very different from US standards, and my challenge is to wow customers, but quality points are wearing the agents down.

    And lots, and lots on quality assurance!

    Visit for more ideas like this.

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    Original video: https://youtu.be/cYJNisSYGoA
    Downloaded by http://huffduff-video.snarfed.org/ on Sun Nov 14 15:30:49 2021 Available for 30 days after download

    Tagged with education customer service

    —Huffduffed by edaross

  3. My Brain Story (Draw Along With Me)

    This is a DRAW ALONG WITH ME video! I will be attempting to visually represent how my brain feels on the inside, and I invite you to do the same.

    To find out more about the exercise please visit the Neuroclastic website here: https://neuroclastic.com/show-us-your-brain-free-resource-for-understanding-your-brain-story/

    The idea is that you download a PDF version of this exercise and either print it off or draw on it digitally. Then we compare our brains!

    Download PDF in white with black icons: https://neuroclastic.com/wp-content/uploads/2021/08/Brain-Story-Worksheet8.pdf

    Download PDF in black with white icons: https://neuroclastic.com/wp-content/uploads/2021/08/Brain-Story-Worksheet9.pdf

    Tag me and Neuroclastic (@Neuroclastic) on Twitter or Instagram and use the hashtag #BrainStory.

    Captions are on the way!

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    Original video: https://www.youtube.com/watch?v=n2qu3sMwexE
    Downloaded by http://huffduff-video.snarfed.org/ on Sat Oct 2 13:05:06 2021 Available for 30 days after download

    Tagged with education

    —Huffduffed by edaross

  4. Neurodiversity at Work with Ludmila Praslova

    Sarah is joined by the Director of Research in Industrial Organizational Psychology at Vanguard University of Southern California, Ludmila Praslova. The topic is neurodiversity in the workplace. This is one of the most interesting and important episodes we have had so far because Ludmila talks about the assumptions the people have towards autistic people and common misconceptions about those neuro-minorities. Sarah’s mind was blown a couple times during the episode which only made the episode better. Ludmila covers how the interview process is flawed to not accommodate neuro-minorities, as well as how neuro-minorities can help organizations thrive. Ludmila brings passion and a kind heart to the table while fully intending to school every person who listens to this episode.

    Listen to the audio version here: https://executivesuncut.buzzsprout.com/

    Subscribe and rate us on Apple Podcasts here: https://podcasts.apple.com/us/podcast/executives-uncut/id1520722050

    ===
    Original video: https://www.youtube.com/watch?v=hUwofjqL_n0
    Downloaded by http://huffduff-video.snarfed.org/ on Sun Aug 22 21:56:44 2021 Available for 30 days after download

    Tagged with education autism

    —Huffduffed by edaross

  5. Made By Dyslexia D.Spot Vodcast Dyslexic Intelligence

    It’s official! Dyslexics make amazing spies. Watch as 2 active dyslexic spies; and GCHQ's Director of Strategy, Jo Cavan; reveal why Dyslexic Thinking Skills are 'mission critical' to keeping our nation safe.

    The D Spot is a brand new vodcast series that boldly redefines dyslexia. We bring together inspirational educators, industry disruptors and passionate change-makers, many Made By Dyslexia. We reveal all there is to know about dyslexic thinking..and why the world needs more of it right now. Inspiring. Informative. Surprising Conversations - Set on creating change.

    #MadeByDyslexia #DSpot #RedefiningDyslexia #Dyslexia

    ❗️Subscribe Here: https://bit.ly/3qmsZyd | 🔔Make sure to enable ALL push notifications!🔔

    Find us here: 👉Facebook: https://www.facebook.com/madebydyslexia/ 👉Instagram: https://www.instagram.com/madebydyslexia/?hl=en 👉Twitter:https://twitter.com/MadeByDyslexia 👉LinkedIn:https://www.linkedin.com/company/madebydyslexia 👉Website:https://www.madebydyslexia.org

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    Original video: https://www.youtube.com/watch?v=Ez7hc7krzaU
    Downloaded by http://huffduff-video.snarfed.org/ on Sun Aug 15 21:39:21 2021 Available for 30 days after download

    Tagged with nonprofits & activism dyslexia

    —Huffduffed by edaross

  6. In conversation with Lord David Frost CMG

    To mark the fifth anniversary of the EU referendum, UK in a Changing Europe are hosting a series of events.

    At this event, the former Chief Negotiator for Exiting the European Union Lord David Frost CMG will join Professor Anand Menon for an in-conversation event.

    Speakers are: Hussein Kassim, Senior Fellow, UK in a Changing Europe Katya Adler, Europe Editor, BBC Georgina Wright, Head of the Europe Program, Institut Montaigne Lindsay Croisdale-Appleby CMG, Head of the UK Mission to the European Union Chair: Anand Menon, Director, UK in a Changing Europe

    🔴 🔵 MORE from the UK in a Changing Europe 🔴 🔵

    SUBSCRIBE to our channel ➡️ https://www.youtube.com/TheUKinaChang…

    WATCH our previous Isolation Insight events here ➡️ https://www.youtube.com/watch?v=jNmOG1HrmA0&list=PL9k8KRazpLGUGfQkee00A2bt7U2QyJYtX

    FOLLOW us on:

    Twitter ➡️ https://twitter.com/ukandeu Facebook ➡️ https://www.facebook.com/TheUKinaChan… LinkedIn ➡️ https://www.linkedin.com/company/uk-i…

    CHECK out our website https://ukandeu.ac.uk/

    SIGN up to our newsletter https://ukandeu.ac.uk/#newsletter-signup

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    Original video: https://www.youtube.com/watch?v=jXmqs_EsZ1g
    Downloaded by http://huffduff-video.snarfed.org/ on Mon Jun 28 13:42:18 2021 Available for 30 days after download

    Tagged with news & politics

    —Huffduffed by edaross

  7. Steve Jobs Stories

    Chris Fralic, Steven Levy, Esther Dyson, Mike Slade, John/Diane SCULLEY, Seth Godin, Andy Cunningham, Dan’l Lewin, Doug Menuez, Regis McKenna, Andy Hertzfeld, and Steven Rosenblatt share their "Steve Jobs Stories" in honor of what would have been the Apple cofounder's 66th birthday.

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    Original video: https://www.youtube.com/watch?v=5YRn41OnfPE
    Downloaded by http://huffduff-video.snarfed.org/ on Fri Feb 26 03:52:42 2021 Available for 30 days after download

    Tagged with science & technology

    —Huffduffed by edaross

  8. Our Wives Answer Your Questions

    On this special episode of First Ring Daily, we cross the 1000 threshold and decided to let our spouses take over the microphones. Make sure to check out Security Unlocked Episode 13! https://securityunlockedpodcast.com/episodes/under-the-hood-ensuring-firmware-integrity?utm_source=Thurrott&utm_medium=FRD-02-23&utm_campaign=SecurityUnlockedQ321

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    Original video: https://www.youtube.com/watch?v=9X8POajURKU&t=0
    Downloaded by http://huffduff-video.snarfed.org/ on Thu Feb 25 15:32:52 2021 Available for 30 days after download

    Tagged with entertainment technology

    —Huffduffed by edaross

  9. JLGTK Ep 2.1 - Jessie Aiton on being a late diagnosed autistic woman

    Welcome to Josh Langley Gets to Know - Series 2 - Click subscribe, hit like and leave a comment.

    Ep2.1 A large percentage of people in the population are on the Autism spectrum and that includes a lot of adults, yet they go undiagnosed which can lead to all sorts of personal suffering.

    Jessie Aiton is the founder of The Lost Girl and she shares her personal story of tragedy to triumph and how she’s now offering hope to many late diagnosed autistic women.

    What you'll learn in this episode: - How a dramatic breakdown led to Jessie going on a life changing journey to discover her ‘Lost Girl’. - What the term ‘Lost Girl’ actually means in the Autism community. - How lifechanging a diagnosis of Autism can be for some people, especially women. - What ‘masking’ is and how notice it in people. - How often women can be misdiagnosed with a host of other issues. - How important self acceptance is for adult autistic women. - What someone should do if they think they’re on the autism spectrum.

    You can connect with Jessie Aiton at https://www.thelostgirl.com.au/

    From her website: "I have become passionate about connecting autistic women with others, communities and resources in the hopes it helps them to feel less alone as they navigate their way through the labyrinth."

    Are you an…

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    Original video: https://www.youtube.com/watch?v=mp76Zsc_KU4&feature=youtu.be
    Downloaded by http://huffduff-video.snarfed.org/ on Mon Feb 22 11:06:17 2021 Available for 30 days after download

    Tagged with people & blogs autism

    —Huffduffed by edaross

  10. Hannah Gadsby on getting diagnosed with autism: – It really made a lot of sense | SVT/TV 2/Skavlan

    Comedian Hannah Gadsby talks about how she reacted to getting an autism diagnosis as an adult in this interview with Scandinavian talk show Skavlan.

    Also present in the studio are «The French Spiderman» Alain Robert, former professional cyclist and TV host Dag Otto Lauritzen and actress and reality TV star Christina Schollin.

    More Skavlan Twitter: http://twitter.com/skavlantvshow Facebook: http://facebook.com/skavlantalkshow Instagram: http://instagram.com/skavlantvshow

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    Original video: https://www.youtube.com/watch?app=desktop&v=PaT__mzkHbA&feature=youtu.be&fbclid=IwAR1vBKo60_FmUloQZO51KeZiEqQQ4aoxDKQuyIrdMs5fT3k62fKzOGrqHGo
    Downloaded by http://huffduff-video.snarfed.org/ on Mon Feb 15 15:14:37 2021 Available for 30 days after download

    Tagged with entertainment autism

    —Huffduffed by edaross

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