Emotional Design for the World of Objects

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  1. Experience and the Emotion Commotion

    The competitive environment for technology is changing, and its impact on experience design is deep: capabilities, features, and functions are no longer enough. Emotional engagement will distinguish successful consumer experiences of the future. Designing in this world requires we change the way we think about people and products. This presentation provides a brief overview of a counter-intuitive emotional design approach and its application to one of the hallmarks of the next phase in interaction design: Natural User Interface.

    http://2009.dconstruct.org/schedule/augustdelosreyes/

    August de los Reyes is the Principal Director of User Experience for Microsoft Surface, a team dedicated to pioneering natural and intuitive ways to interact with technology.

    August is a member of the Advanced Studies Program at the Harvard University Graduate School of Design where he received an MDesS with Distinction for his research in product design and emotion. A guest design faculty member at the University of Washington, he was a 2007-2008 visiting associate at the Oxford Internet Institute. He is working on his next book entitled The Poetics of Everyday Objects.

    —Huffduffed by dConstruct

  2. Beyond Usability: Mapping Emotion to Experience

    Addiction or devotion? The complexity of our relationships between connected experiences, devices and people is increasing. Stanley Kubrick once said a film “should be a progression of moods and feelings. The theme, what‛s behind the emotion, the meaning, all that comes later”.

    Design ethnographer Kelly Goto presents underlying emotional indicators that reveal surprising attachments to brands, products, services and devices. Gain insight on designing user experiences that map to people‛s real needs and desires.

    http://2011.dconstruct.org/conference/kelly-goto

    As an evangelist for ‘design ethnography’, Kelly Goto is dedicated to understanding how real people integrate products and services into their daily lives. Goto is Principal of gotomedia, LLC, a global leader in research-driven, people-friendly interface design for web, mobile and product solutions for clients including Seiko Epson Japan, Adobe, NetIQ, WebEx and CNET. Her book, Web Redesign 2.0: Workflow That Works, is a standard for user-centered design principles. Goto is also the editor of gotomobile.com, a leading online publication on mobile user experience and serves on the national board of the AIGA Center for Brand Experience.

    —Huffduffed by dConstruct

  3. Designing for emotion with Aarron Walter | by epicBagel

    In this podcast, we speak with Aarron Walter, user experience design lead at MailChimp, about designing for emotion.

    Aarron talks about why and how MailChimp aimed not just for usable, but for a pleasurable user experience. We also discuss what’s fuelled the emergence of emotional design, risks with emotional design and why emotional design should be led by the UX team.

    We also talk about what we can expect from Aarron’s exciting new book, ‘Designing for Emotion’. You can download an example of the design persona we discuss over at Aarron’s blog.

    Guest:
    Aarron Walter, user experience designer (http://aarronwalter.com/)

    Resources:
    Mailchimp (http://www.mailchimp.com/)
    ‘Designing for Emotion’ (http://www.abookapart.com/products/designing-for-emotion)
    Design Persona (http://aarronwalter.com/design-personas/)

    —Huffduffed by theJBJshow

  4. Designing the Complete User Experience — dConstruct Audio Archive

    Design is hard. The Web is complicated. How do we make things for people when all we have are the most basic understanding of what they want? Join Jeffrey Veen as he takes a broad survey of the challenges designers face today, and how we’re all solving those problems with new perspectives on user research, interaction design, and information architecture.

    http://archive.dconstruct.org/interaction+design/completeuserexperience

    —Huffduffed by StuartMiller

  5. What is Web 2.0?

    User experience designer and upcoming author, Andy Budd, discussed how the web is moving from a document delivery system to an application platform. Andy attempted to define what Web 2.0 really means and looked at some of the technologies and applications making this transition possible.

    http://2005.dconstruct.org/

    —Huffduffed by dConstruct

  6. Designing the Complete User Experience — dConstruct Audio Archive

    Design is hard. The Web is complicated. How do we make things for people when all we have are the most basic understanding of what they want? Join Jeffrey Veen as he takes a broad survey of the challenges designers face today, and how we’re all solving those problems with new perspectives on user research, interaction design, and information architecture.

    http://archive.dconstruct.org/2006/completeuserexperience

    —Huffduffed by matthewtarr

  7. Web Directions South: August de los Reyes - Predicting the past

    A new inflection point in human-computer interaction is upon us. Along with other technologies, Microsoft Surface marks a departure from graphical user interface or GUI into the world of Natural User Interface or NUI. This talk begins with discussion of emotional design and its importance in the future of society. The lens shifts to how one design team is thinking about designing for a new era in which emotional intent and intuitive interaction are the imperative. Using theoretical models drawn from a mix of history, science, philosophy, and even video game design, this presentation reveals principles behind experience design for Microsoft Surface and beyond.

    —Huffduffed by Clampants

  8. Design Critique: Products for People

    Encouraging useful and usable designs for a better customer experience. /

    http://designcritique.net/dc79-interview-author-giles-colborne-of-simple-and-usable-web-mobile-and-interaction-design

    —Huffduffed by roy

  9. Peter Merholz in Conversation with Don Norman About UX & Innovation

    Peter Merholz chats with Don Norman, author and co-author of fourteen books, including the seminal The Design of Everyday Things, and his recently released The Design of Future Things, about what he thinks about user experience design today and what companies need to do to innovate. From http://www.adaptivepath.com/ideas/podcasts/

    —Huffduffed by jaronbarends

  10. Don Norman on living with complexity

    Don Norman, a former Apple vice-president, co-founder of the Nielsen Norman Group, and one of the world’s most influential designers, discusses his new book, Living With Complexity. Norman talks about differences between complexity, something being complicated, and simplicity, and suggests that people who bemoan “technology” don’t actually seek simplicity. He also discusses differences between designing a product and designing a system, using examples of iPods and iTunes, the Amazon Kindle, and BMW’s Mini Cooper — products whose success depended upon the success of larger systems. Norman also notes the difference between a forcing function and a nudge, explains how complicated rules can weaken security, and comments on sociable design in realspace and on the internet.

    http://surprisinglyfree.com/2011/01/18/don-norman/

    —Huffduffed by Clampants