I agree Sherry, I often find academics talk a lot of theory and very little practice. But Jeffrey was re-refreshingly different. To hear him speak about what is skills and abilities are perceived as being key to success and then contrasting this to actual stories of success was really insightful. It highlights that even if you are typically a nice guy/girl you still need to find that little bit of “bulldog” in you and fight for things to get where you want to be.