Measuring Feedback Chapter 1 - Part 1 | Manager Tools

Possibly related…

  1. Feedback and the Shot Across the Bow | ManagerTools

    In this cast, we share what do effective managers do when a direct disagrees with the feedback you give them.

    As much as many of the managers in our community love how much more effective our tools (particularly the Trinity) make them, it does seem that every once in a while, something goes awry in perfect-manager-land.

    A meeting still gets hijacked (even with a parking lot!), a struggling direct still fails (even with late stage coaching).

    What do you do when a direct disagrees with your feedback?

    We think many newer managers - and particularly newer managers who are rookies with the feedback model - are stunned into a kind of affronted muteness. "What?!?", you think.

    She must not understand that I have just delivered the sine qua non of development guidance, in a form palatable for all.

    How DARE she argue.

    I am … The MANAGER.

    This is… FEEDBACK.

    It is… SUPPOSED to work.

    Mike and Mark…SAID SO!

    But it does happen, for a couple of reasons, and it’s really not a big deal.

    And we have the answer for you in this, the The Shot Across The Bow show.

    http://www.manager-tools.com/2007/10/feedback-and-the-shot-across-the-bow

    —Huffduffed by trippp

  2. The Management Trinity - Part 1 | Manager Tools

    This cast describes the origins of the Management Trinity: why we preach it, and how it came to be.

    The Management Trinity: One on Ones, Feedback, and Coaching, plus their silent fourth partner, Delegation, are at the heart of everything Manager Tools recommends.

    Often when we get asked questions about how to manage, we know immediately whether or not the asking manager is using our models for One on Ones, or Feedback, or Coaching.

    Virtually every manager who has tried these "Manager Tools" says the same thing: "My God, these things really work! Where were you guys years ago, when I was just learning how to manage!" Every once in a while Mark laughs when he hears the line, "You’re not going to believe it!

    These tools really work!"

    He always thinks, and sometimes says, "Why wouldn’t I believe it?"

    And, we get LOTS of questions about the Trinity.

    Where did it come from, how did you develop it, why does it work, and of course, why isn’t everyone doing this?

    The last one is always nice to hear.

    We think the answer to the last is related to the clever line that when there is chaos, someone benefits, but that’s for another cast.

    This cast attempts to answer some of those fundamental questions about the Trinity.

    Now, we admit that this cast is a bit unusual in that it is not quite as hard hitting as most casts are in terms of actionable recommendations.

    We present it with the hope that it will help you as a manager explain WHY you are using these tools, and what their origin is. (For those of you familiar with DiSC, this is the explanation and background you can share with your High C directs.)

    All Of The Manager Tools Trinity Tools Are Teachable Equivalents

    One on Ones: Great Managers Know Their People Exceptionally Well

    Feedback: Great Managers Communicate Incessantly About Performance

    Coaching: Great Managers Regularly Ask for Improved Performance

    Delegation: Great Managers Grow Organizational Capability

    How Can I Use This Knowledge?

    https://www.manager-tools.com/2009/10/management-trinity-part-1

    —Huffduffed by mealybar

  3. The Management Trinity - Part 1 | Manager Tools

    This cast describes the origins of the Management Trinity: why we preach it, and how it came to be.

    The Management Trinity: One on Ones, Feedback, and Coaching, plus their silent fourth partner, Delegation, are at the heart of everything Manager Tools recommends. Often when we get asked questions about how to manage, we know immediately whether or not the asking manager is using our models for One on Ones, or Feedback, or Coaching.

    Virtually every manager who has tried these "Manager Tools" says the same thing: "My God, these things really work! Where were you guys years ago, when I was just learning how to manage!" Every once in a while Mark laughs when he hears the line, "You’re not going to believe it! These tools really work!" He always thinks, and sometimes says, "Why wouldn’t I believe it?"

    And, we get LOTS of questions about the Trinity. Where did it come from, how did you develop it, why does it work, and of course, why isn’t everyone doing this? The last one is always nice to hear. We think the answer to the last is related to the clever line that when there is chaos, someone benefits, but that’s for another cast.

    This cast attempts to answer some of those fundamental questions about the Trinity. Now, we admit that this cast is a bit unusual in that it is not quite as hard hitting as most casts are in terms of actionable recommendations. We present it with the hope that it will help you as a manager explain WHY you are using these tools, and what their origin is. (For those of you familiar with DiSC, this is the explanation and background you can share with your High C directs.)

    All Of The Manager Tools Trinity Tools Are Teachable Equivalents

    One on Ones: Great Managers Know Their People Exceptionally Well

    Feedback: Great Managers Communicate Incessantly About Performance

    Coaching: Great Managers Regularly Ask for Improved Performance

    Delegation: Great Managers Grow Organizational Capability

    How Can I Use This Knowledge?

    https://www.manager-tools.com/2009/10/management-trinity-part-1

    —Huffduffed by kjlloydie

  4. Giving Effective Feedback - Part 1 | Manager Tools

    In this podcast, Mike and Mark share a technique managers can use to give feedback to their team members.

    Feedback is the most frequently-used tool of effective managers.

    What is feedback?

    Feedback shows someone the impact of their behavior, allowing them to change ineffective actions or continue doing things that help the team achieve its goals.

    The dirty little secret of most managers is that while they are DESPERATE to get feedback from their bosses, they then visit that same sin on their own team.

    Every time Mark asks groups of executives and managers if they’d like more guidance and response from their boss, everyone raises their hand.

    On the other hand, every group also believes that their team is hearing everything the team needs from them.

    Of course, it’s not true.

    Mark and Mike updated the Feedback Podcast in 2012 - the old podcast has been archived and the new podcast provided below.

    https://www.manager-tools.com/2005/07/giving-effective-feedback

    —Huffduffed by kketover

  5. Giving Effective Feedback - Part 1 | Manager Tools

    In this podcast, Mike and Mark share a technique managers can use to give feedback to their team members.

    Feedback is the most frequently-used tool of effective managers.

    What is feedback?

    Feedback shows someone the impact of their behavior, allowing them to change ineffective actions or continue doing things that help the team achieve its goals.

    The dirty little secret of most managers is that while they are DESPERATE to get feedback from their bosses, they then visit that same sin on their own team.

    Every time Mark asks groups of executives and managers if they’d like more guidance and response from their boss, everyone raises their hand.

    On the other hand, every group also believes that their team is hearing everything the team needs from them.

    Of course, it’s not true.

    Mark and Mike updated the Feedback Podcast in 2012 - the old podcast has been archived and the new podcast provided below.

    https://www.manager-tools.com/2005/07/giving-effective-feedback

    —Huffduffed by keenanjim

  6. Giving Effective Feedback - Part 2 | Manager Tools

    In this podcast, Mike and Mark share a technique managers can use to give feedback to their team members.

    Feedback is the most frequently-used tool of effective managers.

    What is feedback?

    Feedback shows someone the impact of their behavior, allowing them to change ineffective actions or continue doing things that help the team achieve its goals.

    The dirty little secret of most managers is that while they are DESPERATE to get feedback from their bosses, they then visit that same sin on their own team.

    Every time Mark asks groups of executives and managers if they’d like more guidance and response from their boss, everyone raises their hand.

    On the other hand, every group also believes that their team is hearing everything the team needs from them.

    Of course, it’s not true.

    Mark and Mike updated the Feedback Podcast in 2012 - the old podcast has been archived and the new podcast provided below.

    https://www.manager-tools.com/2005/07/giving-effective-feedback-part-2

    —Huffduffed by kketover

  7. Giving Effective Feedback - Part 3 | Manager Tools

    In this podcast, Mike and Mark share a technique managers can use to give feedback to their team members.

    Feedback is the most frequently-used tool of effective managers.

    What is feedback?

    Feedback shows someone the impact of their behavior, allowing them to change ineffective actions or continue doing things that help the team achieve its goals.

    The dirty little secret of most managers is that while they are DESPERATE to get feedback from their bosses, they then visit that same sin on their own team.

    Every time Mark asks groups of executives and managers if they’d like more guidance and response from their boss, everyone raises their hand.

    On the other hand, every group also believes that their team is hearing everything the team needs from them.

    Of course, it’s not true.

    Mark and Mike updated the Feedback Podcast in 2012 - the old podcast has been archived and the new podcast provided below.

    https://www.manager-tools.com/2005/07/giving-effective-feedback-part-3

    —Huffduffed by kketover

  8. Giving Effective Feedback - Part 2 | Manager Tools

    In this podcast, Mike and Mark share a technique managers can use to give feedback to their team members.

    Feedback is the most frequently-used tool of effective managers.

    What is feedback?

    Feedback shows someone the impact of their behavior, allowing them to change ineffective actions or continue doing things that help the team achieve its goals.

    The dirty little secret of most managers is that while they are DESPERATE to get feedback from their bosses, they then visit that same sin on their own team.

    Every time Mark asks groups of executives and managers if they’d like more guidance and response from their boss, everyone raises their hand.

    On the other hand, every group also believes that their team is hearing everything the team needs from them.

    Of course, it’s not true.

    Mark and Mike updated the Feedback Podcast in 2012 - the old podcast has been archived and the new podcast provided below.

    https://www.manager-tools.com/2005/07/giving-effective-feedback-part-2

    —Huffduffed by keenanjim

  9. Giving Effective Feedback - Part 4 | Manager Tools

    In this podcast, Mike and Mark share a technique managers can use to give feedback to their team members.

    Feedback is the most frequently-used tool of effective managers.

    What is feedback?

    Feedback shows someone the impact of their behavior, allowing them to change ineffective actions or continue doing things that help the team achieve its goals.

    The dirty little secret of most managers is that while they are DESPERATE to get feedback from their bosses, they then visit that same sin on their own team.

    Every time Mark asks groups of executives and managers if they’d like more guidance and response from their boss, everyone raises their hand.

    On the other hand, every group also believes that their team is hearing everything the team needs from them.

    Of course, it’s not true.

    Mark and Mike updated the Feedback Podcast in 2012 - the old podcast has been archived and the new podcast provided below.

    https://www.manager-tools.com/2005/07/giving-effective-feedback-part-4

    —Huffduffed by kketover

  10. Giving Effective Feedback - Part 3 | Manager Tools

    In this podcast, Mike and Mark share a technique managers can use to give feedback to their team members.

    Feedback is the most frequently-used tool of effective managers.

    What is feedback?

    Feedback shows someone the impact of their behavior, allowing them to change ineffective actions or continue doing things that help the team achieve its goals.

    The dirty little secret of most managers is that while they are DESPERATE to get feedback from their bosses, they then visit that same sin on their own team.

    Every time Mark asks groups of executives and managers if they’d like more guidance and response from their boss, everyone raises their hand.

    On the other hand, every group also believes that their team is hearing everything the team needs from them.

    Of course, it’s not true.

    Mark and Mike updated the Feedback Podcast in 2012 - the old podcast has been archived and the new podcast provided below.

    https://www.manager-tools.com/2005/07/giving-effective-feedback-part-3

    —Huffduffed by keenanjim