What we mean when we talk about content design | Government Digital Service

Sarah Richards is Head of Content Design at GDS. We sat down with her recently to ask some simple questions: What is content design? What difference does it make?

In light of the chat we had with our accessibility expert Josh Marshall a few weeks ago, how does good content design result in better communication between government and citizens?

In this short interview, Sarah summarises what content design is all about, what its job is, and how it's used on GOV.UK.