Episode 7: Andrew Spittle – Delivering Distributed Happiness Without Schedules Or Shifts At Automattic | Support Driven

With a fully distributed support team at Automattic, Andrew Spittle shares how they deliver happiness to users by focusing on personal happiness. We talk about the culture of trying lots of things, small failures and how it all works for a team of more than 60 support people. Show Notes: Automattic Wordpress.com 24/7/365: How Distributed…

http://supportdriven.com/2014/03/06/episode-7-andrew-spittle-delivering-distributed-happiness-without-schedules-or-shifts-at-automattic/

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