The Stranger’s Long Neck

Possibly related…

  1. Top Task Management: Making it Easier to Prioritize by Gerry McGovern—An Event Apart video

    Top Tasks Management is a method, developed over ten years of research, that helps you focus on what really matters in your projects, giving you the evidence to remove that which doesn’t. It’s been used to great effect by organizations such as Cisco, Microsoft, Lenovo, Google, IBM, VMWare, and the European Commission. In this 60-minute video, recorded live at An Event Apart Orlando: Special Edition 2016, UX consultant and creator of the Top Tasks method Gerry McGovern teaches you how to identify the top and tiny tasks in your projects. Learn what really matters, and (just as importantly) how to identify the inessential, low-level tasks that flood your designs and content pages, smothering simplicity, and confusing your users with an ocean of features and content. At the end of the hour, you’ll walk away with a strategy, giving you the ability to defend your decisions to your team and to management. Gerry McGovern is the founder and CEO of Customer Carewords, a company that has developed a set of tools and methods to help large organizations identify and optimize their customers’ top online tasks. He has written five books on how the web has facilitated the rise of customer power; appeared on BBC, CNN and CNBC television; partaken in various radio shows; featured in numerous print media publications; and spoke…

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    Original video: https://vimeo.com/197935311
    Downloaded by http://huffduff-video.snarfed.org/ on Mon, 27 Mar 2017 09:57:42 GMT Available for 30 days after download

    —Huffduffed by jrsinclair

  2. 36. Gerry McGovern ‘Top Tasks; A method for understanding peoples product and service requirements’ - This is HCD

    There’s some of you might know the Top Tasks methodology already and even if you do, I encourage you to listen as I break down the methods to better understand the mechanics and get Gerry’s insights into where it works well and also its origins and there’s so much wisdom in this episode, I just know you’ll enjoy it -

    https://www.thisishcd.com/episodes/36-gerry-mcgovern-top-tasks-a-method-for-understanding-peoples-product-and-service-requirements/

    —Huffduffed by neil

  3. Measuring the Customer Experience by Gerry McGovern—An Event Apart Denver 2017

    The best way to understand digital user experience is to measure the time and effort required to complete top tasks. That’s why the most successful digital brands, from Amazon to Google, are relentless in their focus on saving their customers time. To succeed as these companies do, we must discard our organization-centric model of production, and accurately measure task completion and time-on-task. In this free 60-minute video, captured live at An Event Apart: Denver Special Edition aneventapart.com/event/denver-2017, Customer Carewords CEO Gerry McGovern shares a robust method for accurately measuring the time it takes your customers to complete their top tasks. You will learn a set of management metrics covering the ability of the customer to do what they came to do, how long it took them, what the problems are, and what needs to be done to make things better. Armed with this knowledge, you’ll be ready to continually improve the customer experience to faster and more accurately satisfy your users’ fondest desires. Gerry McGovern (aneventapart.com/speakers/gerry-mcgovern) helps large organizations become more customer-centric on the web. His clients include Microsoft, Cisco, Google, VMware, IBM, Atlas Copco and Tetra Pak. He has consulted with the European Commission, the US, UK, Canadian, Norwegian and Irish…

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    Original video: https://vimeo.com/289504317
    Downloaded by http://huffduff-video.snarfed.org/ on Sun, 04 Nov 2018 17:01:27 GMT Available for 30 days after download

    —Huffduffed by AlanDalton

  4. Mac Power Users #451: Task Management Strategies - Relay FM

    David and Katie revisit the topic of task management. We talk about digital task managers, our history managing tasks, various tiers of task management from simplified to advanced, systems for digitally managing our tasks and how to keep it all together.

    https://www.relay.fm/mpu/451

    —Huffduffed by sigerson

  5. Overview of Customer Carewords Top Tasks Services

    By Gerry McGovern. An overview of the services that Customer Carewords provides. Covers: Top Tasks Identification, Customer Centric Index, Task Performance Indicator, and Top Tasks classification design.

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    Original video: https://m.youtube.com/watch?v=jd6K9VstaWg
    Downloaded by http://huffduff-video.snarfed.org/

    —Huffduffed by AlanDalton

  6. Mac Power Users Task Management Smackdown

    MPU 013: Task Management Smackdown We’ve gotten a lot of requests for this episode, so here it is, our Task Management Smackdown. In one corner, David and The Omni Group’s Omni Focus. In another, Katie and Cultured Code’s Things. The duo discuss their system for managing tasks and how their preferred application helps to get things done. The verdict: the Mac has two excellent programs.

    —Huffduffed by beverson

  7. Episode 060 — Agave IPA and 2Do — Nerds on Draft

    When Gabe and Jeff get started talking about task management, especially when they are enthusiastic about an app like 2Do, they can go on for days.

    This podcast is almost a day long but has a lot of task management goodness in it.

    The conversation is about the advantages of using plain text task management, some commentary on the direction and focus of OmniFocus and how they have embraced 2Do to varying degrees.

    They tackle the task of drinking Victory’s new Blackboard Series beer, Agave IPA.

    A little grapefruit number that turned out to be surprisingly refreshing.

    Agave IPA - Blackboard Series #1 by Victory Brewing Company

    Brewery BreweryDB BeerAdvocate

    http://www.nerdsondraft.com/podcast/2016/1/26/episode-060-agave-ipa-and-2do

    —Huffduffed by mharry9999

  8. Episode 060 — Agave IPA and 2Do — Nerds on Draft

    When Gabe and Jeff get started talking about task management, especially when they are enthusiastic about an app like 2Do, they can go on for days.

    This podcast is almost a day long but has a lot of task management goodness in it.

    The conversation is about the advantages of using plain text task management, some commentary on the direction and focus of OmniFocus and how they have embraced 2Do to varying degrees.

    They tackle the task of drinking Victory’s new Blackboard Series beer, Agave IPA.

    A little grapefruit number that turned out to be surprisingly refreshing.

    Agave IPA - Blackboard Series #1 by Victory Brewing Company

    Brewery BreweryDB BeerAdvocate

    http://www.nerdsondraft.com/podcast/2016/1/26/episode-060-agave-ipa-and-2do

    —Huffduffed by skwizzler

  9. Episode 060 — Agave IPA and 2Do — Nerds on Draft

    When Gabe and Jeff get started talking about task management, especially when they are enthusiastic about an app like 2Do, they can go on for days.

    This podcast is almost a day long but has a lot of task management goodness in it.

    The conversation is about the advantages of using plain text task management, some commentary on the direction and focus of OmniFocus and how they have embraced 2Do to varying degrees.

    They tackle the task of drinking Victory’s new Blackboard Series beer, Agave IPA.

    A little grapefruit number that turned out to be surprisingly refreshing.

    Agave IPA - Blackboard Series #1 by Victory Brewing Company

    Brewery BreweryDB BeerAdvocate

    http://www.nerdsondraft.com/podcast/2016/1/26/episode-060-agave-ipa-and-2do

    —Huffduffed by blenderking

  10. Episode 060 — Agave IPA and 2Do — Nerds on Draft

    When Gabe and Jeff get started talking about task management, especially when they are enthusiastic about an app like 2Do, they can go on for days.

    This podcast is almost a day long but has a lot of task management goodness in it.

    The conversation is about the advantages of using plain text task management, some commentary on the direction and focus of OmniFocus and how they have embraced 2Do to varying degrees.

    They tackle the task of drinking Victory’s new Blackboard Series beer, Agave IPA.

    A little grapefruit number that turned out to be surprisingly refreshing.

    Agave IPA - Blackboard Series #1 by Victory Brewing Company

    Brewery BreweryDB BeerAdvocate

    http://www.nerdsondraft.com/podcast/2016/1/26/episode-060-agave-ipa-and-2do

    —Huffduffed by twelvety