Without planning, web apps have no where to go. Planning documents for web app projects are often overlooked, despite their importance in the success of the product. As a designer, no matter how great your research is, or how amazing your programmers are, if your planning documents do not develop well, your project will fail.
One of the great user experience success stories in the U.K. is the Brighton-based agency Clearleft. They’ve developed successful, sophisticated methods of planning for their projects. James Box (UX) and Richard Rutter (Co-founder and Production Director) have been working on ways to plan highly interactive web apps that make the process more efficient.