Dr. John Curran ‘Two tribes go to war. Dealing with conflict as part of Design’ - This is HCD - Human Centered Design Podcast - Omny.fm

In this episode, I caught up with Dr. John Curran, a London-based anthropologist. Now, we met in Service Design Days in Barcelona where John was giving a keynote on conflict, and how important it is to deal with this conflict, not only in the design process but also the broader impact to the business itself.

Links from episode

Johns Service Design Days keynote

John on Twitter

Johns website

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