Universal Design toolkits for customer engagement (Dónal Rice)

This presentation by Dónal Rice, Senior Design Advisor, ICT, Centre for Excellence in Universal Design, National Disability Authority is from the National Disability Authority’s "Making public services accessible" conference on 2nd October 2013. Please check http://t9.ie/MakingPublicServicesAccessible for more information on the conference. If you have any accessibility issues with this video, please contact accessofficer@nda.ie

Original video: https://www.youtube.com/watch?v=hpJu5_Koq48
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Tagged with universal design