“Getting From Here to There” (Louise Downe, Director of Design and Service Standards for the UK Government at the Government Digital Service (GDS))

PRESENTERS: Louise Downe, Director of Design and Service Standards for the UK Government at the Government Digital Service (GDS). Emma Gasson, Head of Product, Code for America

The U.K. Government Digital Service (GDS) was set up 6 years ago to help government work better for users. Since then, GDS has built, delivered and supported a huge amount - from the single government website GOV.UK to new digital services for renewing passports or registering to vote.

Watch Louisse Downe and Emma Gasson discuss building a new model for delivering public services. One which brings together all the people involved in delivering a service and empowers them with the tools, resources, support and standards they need to help build a better government.

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Original video: https://www.youtube.com/watch?v=ylYRmrT2d_U
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