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Tagged with “uxaustralia” (10) activity chart

  1. Weaving digital information into physical space: New frontiers for prototyping experiences « UX Australia 2011

    Thanks to new computing technologies we currently see an increase in the number of applications beyond the desktop or mobile screen and a transition of information design into the physical space. With the ubiquity of new sensors we can now record data that was previously invisible, and – using new display technologies such as wearable projectors and urban screens – create in-situ visualisations that provide us with insightful information about ourselves or our environment. While these developments present exciting opportunities to digitally redesign the built environment, they result in new challenges for the future of UX as a practice.

    The talk will discuss some of these challenges in the context of a case study, where we designed and evaluated a public display embedded into the house facade showing the household‚ energy usage. The visual design of the display was developed through several iterations, using game mechanics and information visualisation techniques. To overcome the complexity and costs associated with evaluating large displays in the wild, we introduced chalkboards as a new prototyping material. The chalkboard displays were installed on five houses in a Sydney neighbourhood and updated daily for a period of seven weeks.

    In the talk I will discuss the usefulness of this new technique regarding design feedback and participant engagement as well as other lessons learned from the study. I will further give an overview of other projects from the emerging area of urban computing and media architecture that weave digital information into physical space.

    The talk will provide insights into:

    Emerging scientific areas that might soon hit the mass market Low-fidelity prototyping and evaluation techniques for an urban context with the potential to inspire current UX practice Challenges that we might face as UX practitioners in the not-to-far future.

    Resources:
    Slides - http://www.slideshare.net/martintomitsch/weaving-digital-information-into-physical-space

    http://uxaustralia.com.au/conference-2011/weaving-digital-information-into-physical-space

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  2. UX for content makers: Helping online authors make great content using UX principles (10-minute talk) « UX Australia 2011

    Five tips to focus content creators on the ‘why’ (eg objectives and strategies) of a new online initiative rather than the ‘how’ (eg a fancy drop down menu or twitter channel) based on two and a half years of content coaching in NSW government.

    Karina has been working in the field of online user experience and visual design for over 15 years, focusing on intranet design for the past few years. Karina currently works at the NSW Department of Education, and is focused on improving internal communications through the intranet channel and social media.

    Ellen has been working in communications for over ten years, starting out as a radio producer at the ABC and then moving to communications project work. She has been working on the intranet and Yammer with the NSW Department of Education and Training for the past two and half years.

    Resources:
    Slides - http://www.slideshare.net/catellest/ux-australia-presentation-content-strategy-and-ux

    http://uxaustralia.com.au/conference-2011/ux-for-content-makers-10-minute-talk

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  3. Technology as a cultural practice « UX Australia 2011

    How do you design a mobile money service for people in rural Uganda who’ve never had a bank account? How do you test the usability of a mobile phone’s address book for users in rural India who’ve never had an address… yet alone an analog address book?

    As cheap PCs and inexpensive mobile phones flood the global market, usability and user experience professionals will encounter more and more questions like these – questions that challenge not only our research tools and methodologies, but our fundamental assumptions about how people engage with technology. In this talk, Rachel will share insights she’s gained through creating experiences that must scale across vastly different cultures. She’ll share her thoughts on the challenges and opportunities designing for global markets will present to the user experience industry in the years to come.

    Resources:
    Slides - http://www.slideshare.net/Rachel_Hinman/technology-as-a-cultural-practice-ux-australia

    http://uxaustralia.com.au/conference-2011/technology-as-a-cultural-practice

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  4. Multi-channel experience frameworks: Challenges designing for 1ft, 2ft and 10ft experiences « UX Australia 2011

    Most companies struggle with questions of consistency, familiarity, integration and convergence when delivering products and services across channels. Should products look and feel the same across different media and contexts? How do you create consistent, familiar experiences across products? How do you bring together teams with different perspectives and skill sets to achieve a common vision on delivering integrated end-to-end experiences?

    We’ll be presenting a recent 10 week project in which Mobile Experience was engaged to produce a strategic design framework to help our client deliver more seamless products and services across 1ft, 2ft and 10ft contexts.

    With the ultimate goals of raising customer-centred design awareness, improving product and service quality, establishing greater design consistency, and raising organisational design maturity, this framework also sought to examine and address critical institutional barriers within the organisation that inhibit end-to-end service delivery.

    Anything but theoretical, this framework delivered tangible tools and examples to bring teams together around a common vision and approach to design. Moreover, we discuss how the framework sought to institutionalise best practice across Online, Mobile/Tablet and TV environments; embed end-to-end service requirements; facilitate evaluation of existing designs; and support organisational change management.

    This presentation will discuss the following outcomes, learnings and challenges:



    Defining a strategic, theoretically-sound yet pragmatic approach to multi-channel design
 Uncovering organisational factors that inhibit effective design practice
 Establishing a design vocabulary to articulate different levels of design, their place and importance to stakeholders
 How strategic design frameworks can help organisations create a more cohesive and principle-driven design environment
 Challenges and lessons learnt from embedding new strategic design practices

 Audience members will receive insights into designing for multi-channel environments (mobile web, mobile apps, tablet, PC, TV), practical examples of the strategic framework in action, and clear take aways to build upon our successes and learnings.

    Resources:
    Slides - http://www.slideshare.net/rodfarmer/creating-multichannel-design-frameworks-mobile-experience-9016224

    http://uxaustralia.com.au/conference-2011/multi-channel-experience-frameworks-challenges-designing-for-1ft-2ft-and-10ft-experiences

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  5. Multi-device, multi-role, multi-what? Defining experiences just got a lot more complex « UX Australia 2011

    The always-connected world is becoming a reality faster than most of us would have expected. Now people are accessing information through a variety of devices based on where they are and what they’re doing. No longer is being connected limited to the constraints of the traditional desktop environment. Devices, networks and the Web are maturing and evolving at a fast rate. Our expectations about what we want, how we want it and when we want it are more complex. Designing for this multi-device environment to provide experiences that meet the expectations of the audiences is challenging.

    This session will cover how to approach designing experiences that span multiple platforms and devices to show how to break down the complexity inherent when developing across multi-device, multi-channel, multi-role and multi-context scenarios. We’ll talk about the need to be pragmatic when defining solutions that address all of these issues in the increasingly fragmented environment we are part of, including integrating features and functionality of third-party platforms that you have no control over.

    Alex will provide you with one single compelling reason why you can’t avoid designing for multiple devices now days. Real-world projects will be used to illustrate how what appears to be a simple and straightforward set of features and functionality on the surface, becomes inherently more complex when you take into account different access methods, different user roles and different development environments.

    Apart from an understanding of the UX landscape (methodologies and approaches) this session also assumes a basic knowledge of different web technologies and designing for user hierarchies and target audiences with contrasting needs.

    Resources:
    Slides - http://www.slideshare.net/alexyoung/multidevice-multirole

    http://uxaustralia.com.au/conference-2011/multi-device-multi-role-multi-what-defining-experiences-just-got-a-lot-more-complex

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  6. Experience leadership « UX Australia 2011

    Consultants and in-house teams struggle with organizations that simply can’t deliver great experiences. Demand for skilled UX professionals far outstrips supply. Solving both problems will take strong UX leaders: people who can influence others to accomplish shared goals. We can develop strong UX leaders if we develop a broad view of what a UX leader is and focus on developing both practice leadership and change leadership skills.

    UX leadership is a skill set, not a job title. UX leaders can come from many disciplines and have many roles. Managers need to carve out opportunities for multiple leaders to develop. Individuals must be able to envision models of leadership that fit their own strengths and interests.

    In a field where collaboration and creativity are essential, UX leaders must be able to bring out the best in designers, developers, researchers, product managers, and others. Being promoted to management doesn’t automatically make someone a leader, and plenty of front-line UX pros exercise leadership skills every day. We must recognize that leadership – much like design or research – involves a unique set of skills that years of conscious practice to master.

    It’s not enough for UX leaders to influence and inspire others. UX leaders must also be equipped to solve the hardest design problem of all: changing not just the process by which our organizations develop products and services, but also the culture that invisibly drives every decision.

    Resources:
    Presentation PDF - http://uxaustralia.com.au/conference-2011/wp-content/uploads/Experience%20Leadership%20-%20Kim%20Goodwin%20-%20UX%20Australia%20keynote%202011%2008%2025%20sm.pdf

    http://uxaustralia.com.au/conference-2011/experience-leadership

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  7. Global UX: A journey « UX Australia 2011

    This presentation is about how the UX practice is changing and how UX practitioners and UX teams around the world are designing user experiences for a global context. Our goal is to share what people are thinking about how they work in UX practices in global, cross-cultural, distributed team environments. We hope that it will also help you think about the process of understanding people from different countries and cultures. And give you some insights into how your colleagues have tackled the challenges of working on global products. You may find these glimpses into global practice are a mirror, reflecting your own work; or a beacon, showing a path ahead. Either way, we hope this presentation will inspire you.

    Resources:
    Slides - http://www.slideshare.net/whitneyq/global-ux-a-journey

    http://uxaustralia.com.au/conference-2011/global-ux-a-journey

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  8. Eating our 2 and 5: Designing to change food behaviours using mobile devices « UX Australia 2011

    FlavourCrusader is a volunteer-led social innovation project investigating how social technologies such as smartphones, Twitter and location-based services might be leveraged to:

    Encourage people to be more healthy by eating their “2 and 5″ Help small food producers and retailers compete against the big guys Motivate people to eat more in tune with nature’s cycles In this presentation, Grant Young shares some of the FlavourCrusader team’s experience in developing and rapidly testing a prototype mobile application which aims to achieve long-term behaviour change, exploring the questions:

    How do we design for sustained behaviour change? How can we simulate end-use environments to facilitate rapid testing in a small group research context? Do UI design approaches change when the end goal is long-term behaviour change? While focusing on the practical aspects of the team’s approach and their learnings throughout the process, the presentation also touches on how behavioural change frameworks and consideration of social interactions and mobile context of use have influenced the development of the application.

    http://uxaustralia.com.au/conference-2011/designing-to-change-food-behaviours-using-mobile-devices

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  9. Designing for multitouch, and multiple touchpoints

    In this ‘warts and all’ case study we’ll report on a project to design and develop a multi-touch gestural and tangible user interface that allows visitors to a retail store to interact and learn about products for sale. We will cover issues of developing a user experience that successfully bridges the physical and online worlds, and discuss challenges of designing for gestural and tangible users interfaces, including how to design for 360 degrees, designing for simultaneous control, and working without standards.

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  10. Strategic interaction design

    Interaction design is often focused at the interface between a person and a system in the form of a series of request-response actions. But interaction design can be positioned at the strategic level when the interaction designer looks at the transition between interactions & touchpoints; and the aggregate effect of these interactions on the overall service experience.

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