Communities thrive when there is a common ground and a shared understanding. Connecting and feeling like you belong are essential parts of a community. PatientsLikeMe has created an online community for people struggling with life changing medical conditions. Here they can find support and share their experiences.
Kate Brigham is the Patient Experience Manager at PatientsLikeMe. Rather than focusing solely on forums and discussion, she has helped create an environment that encourages sharing amongst the patients. Through their similar experiences and shared vocabulary, patients create a support structure. In this podcast, Kate talks to Jared Spool about how PatientsLikeMe uses data visualizations to enhance the level of understanding within the community.