Interview w/ Nashville Mayor on Marketplace.
Tagged with “nashville” (17)
Four years ago the prospects for the global economy were generally looking up (the subprime lending crisis was still emerging), George W. Bush was still in office, and Apple Computer had just released their soon to be iconic iPhone 1.0 (sans AppStore). It might be blatantly obvious, but since then you may have noticed things have changed a little?
If you follow the mainstream tech media you might be inclined to believe that the majority of people around the world have a bleeding-edge, state-of-the-art smartphone (or supercomputer); and those that don’t plan to acquire one as-soon-as-possible. After all, who wouldn’t want the power of an iPhone 5GSExtreme or a Moto Android Nexus Infinity-and-Beyond in their pocket?
This presentation is for those of you who live in the real world. Those with families, mortgages and of course businesses that need to engage with all those wonderful folk (please don’t call them users) who have a very capable (but not bleeding-edge) device sitting in their pocket, purse, or any other place people keep their magical devices.
Presented by Bryan and Stephanie Rieger at the Breaking Development Conference held in September 2011 in Nashville, TN.
No matter how many departments your organization has, to your customers, it’s all the same business. They expect a cohesive experience across all touch-points with your company, regardless of whether it’s related to advertising, customer service, social presence, or the actual product or service you provide. The satisfaction of your customers, and thereby the success of your organization, depends in no small part on your ability to create a cohesive and consistently high-quality cross-channel experience.
Some examples of disjointed cross-channel experiences are: - The customer has to inform the customer service representative of what the website says about their own return policy. - The specifications of a product online does not match the actual product a customer goes to pick up in the retail store. - The experience of the mobile application is far superior to the experience of the standard web application or software application. - The customer has to make three different phone calls to get their account changed because the information is stored in three separate business units.
Applying consideration for the cross-channel experience is much easier said than done. It requires a significant level of coordination and collaboration between the stakeholders, to understand not just how to optimize their particular part of the service, but to maintain that optimal and consistent experience throughout. For example, the customer service department can do a great job of correcting a problem after the fact, but they can add greater value to the product or service as a whole by collaborating with sales and product teams to prevent the issue from arising in the first place.
In this presentation, you will gain a better understanding of the different ways your customers might interact with your business. We will show how you can map out these touchpoints and help drive the creation of a cohesive experience across the various channels. We will show you how to navigate the political waters within your business to implement a true cross-channel design, which will build great experiences for your customers, regardless of how they are engaging with your business.
Presented by Nick Finck at the Breaking Development Conference held in September 2011 in Nashville, TN
Learn how to think about and design for Web organization, actions, inputs, and layout on a small screens. Luke will share the latest design best practices to create a great mobile Web experience for your customers.
Presented by Luke Wroblewski at the Breaking Development Conference held in September 2011 in Nashville, TN.
Billions of connected devices with fast and modern web browsers and possibilities are appearing on the market. And users wants fast, reliable and easy to use mobile apps. In this session, we are going to talk about mobile browsers, where we are and where are we going to in the next year. Browser types, the power (and challenges) of WebKit on mobile browsers, the rebirth of Internet Explorer on the mobile space and the appearance of HTML5. We will see what we can really use today, what are the problems, compatibility and we’ll discuss what are we covering when talking about HTML5.
We’ll see what are the new things that we need to understand behind the HTML5-umbrella, including Data-URI, viewport definition, pixel ratio and new APIs that we can use today on the mobile web, including accelerometer, geolocation, device network, native apps communication, debugging tools and what to expect in the near future on device APIs, including current discussed standards and hybrid-based solutions, such as PhoneGap or WAC widgets.
Presented by Maximiliano Firtman at the Breaking Development Conference held in September 2011 in Nashville, TN.
Are your users happy with the speed of the mobile web experience you’re giving them? It’s true—mobile connections are slower. But that’s a crutch. You can’t change the speed of carrier networks, but you can change the way you build your mobile website. Identifying the bottlenecks and deploying the right solutions can make your mobile website twice as fast.
Join Steve Souders as he presents the latest developments for analyzing mobile performance and creating a faster mobile experience.
Presented by Steve Souders at the Breaking Development Conference held in September 2011 in Nashville, TN.
Face it, making mobile sites is fun! What developer wouldn’t like a second chance? A chance to cast off the shackles of the desktop web, tackle old business problems from a fresh perspective and experiment with new technologies on cutting edge browsers. This time, we’re going to get it right!
Traditionally, making a mobile site means creating a separate mobile codebase. How do you backport mobile success to your desktop experience? And how should you maintain feature consistency between your two sites moving forward?
Presented by John Boxall at the Breaking Development Conference held in September 2011 in Nashville, TN.
Fingers and thumbs turn design conventions on their head. Touchscreen interfaces create ergonomic, contextual, and even emotional demands that are unfamiliar to desktop designers. Find out why our beloved desktop windows, buttons, and widgets are weak replacements for manipulating content directly, and learn practical principles for designing mobile interfaces that are both more fun and more intuitive. Along the way, discover why buttons are a hack, how to develop your gesture vocabulary, and why toys and toddlers provide eye-opening lessons in this new style of design.
Presented by Josh Clark at the Breaking Development Conference held in September 2011 in Nashville, TN.
No matter how much we try to put ourselves into a mobile first mentality, it is hard for us to do so fully. Our access to PCs prevents us from experiencing mobile the way many in the world do.
We’re currently fighting for parity among experiences. We’re arguing that the mobile version shouldn’t be a dumbed down version of the desktop site.
But we’ve set our sights too low. In a true Mobile First world, the mobile version should be the best experience. Mobile shouldn’t just match the desktop experience, it should exceed it.
Presented by Jason Grigsby at the Breaking Development Conference held in September 2011 in Nashville, TN.
Any day now, there will be no going back. By 2013 mobile Internet use is expected to exceed that from the desktop and eventually, ‘mobile’ will be just one of those words like digital and interactive. We still use them…but we’re not quite sure why.
Between now and then, we have lots to figure out. While I’m as giddy as the next person that I can finally use media queries, I’m not so sure there’s value in jettisoning all the concepts and techniques we used in pre-iPhone. The way I see it, anything is fair game if it helps far more than it hurts—and you understand why you’re using it.
This presentation will be part case study, part lessons learned, and part future thinking. What problems are being addressed through responsive design, and where is it falling down? What tools and techniques can we use to fill the gaps, and are these tools sustainable? How should we adapt our planning, design and production workflows? I also can’t help but think there are things lurking we’ve barely talked about…so I’ll try to dig a few of those up as well.
Presented by Stephanie Rieger at the Breaking Development Conference held in September 2011 in Nashville, TN.
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