Micro-labour isn’t a clever way of describing a recalcitrant colleague’s deficient work practices. And it has nothing to do with nano-technology either. It’s about using the Internet to outsource small tasks to eager workers – sort of like a digital notice-board for odd jobs and errands. It sounds like the perfect way to earn extra income. But could its growing popularity erode working conditions and lead to exploitation?
Professor Jonathan Zittrain, Harvard Law School, Harvard Kennedy School of Government, Professor of Computer Science, Harvard School of Engineering and Applied Sciences. Co-Founder and Director, Berkman Centre for Internet & Society.
Jamie Viggiano, Senior Director of Marketing at TaskRabbit.
Tim Fung, Founder and CEO of Airtasker.
Scott Kirsner, Boston Globe columnist and blogger.
Catherine Ruckleshaus, Legal Co-Director, National Employment Law Project, US.
Jonathan Zittrain’s profile (http://cyber.law.harvard.edu/people/jzittrain) Jonathan Zittrain’s (PDF) paper on ubiquitous human computing (http://iis-db.stanford.edu/evnts/5812/Zittrain_Paper.pdf)
Scott Kirsner’s article on micro-labour (http://www.boston.com/business/technology/innoeco/2012/04/my_life_as_a_micro-laborer_exp.html)
Catherine Ruckleshaus profile (http://www.nelp.org/site/about_us/legal_co_director)