Peter Merholz chats with Don Norman, author and co-author of fourteen books, including the seminal The Design of Everyday Things, and his recently released The Design of Future Things, about what he thinks about user experience design today and what companies need to do to innovate. From http://www.adaptivepath.com/ideas/podcasts/
Tagged with “for:cennydd” (3)
Earlier this week, I wrote about digital Swiss Army knives. Today, Nora talked to researchers Bill Buxton and Jared Spool about the relative merits of single-purpose and multi-function devices. A shorter version of this discussion will air on Spark 98, but you can hear the full, uncut interview below, or download the MP3. [runs 38:34]
The rich world of human behavior is fascinating to observe, yet difficult to interpret. People’s goals and motivations lay hidden beneath behaviors, masked from sight until user research and analysis exposes them. But is the purpose of these insights really just a report to hand off to a design or engineering team? Kate Rutter says, "No!"
Increasingly, research and design teams are including other stakeholders in the analysis process and using hands-on, visual tools to bring clarity and insight. How is this done? By using the analog favorites of pen and paper.
In this talk, you’ll get a taste-test of methods and activities that leverage the power of pen and paper as open, participatory tools in the research analysis process.