It’s coming fast, the digital hub where i-pads talk to mobile phones, computers talk to TVs, TVs have hundreds of apps, and you can choose and change with your magical remote wand. But, big but, who is in charge of customer service for all these devices when something goes phut?
Reporter Stan Correy
Further Information
ASTRA discussion paper (http://www.dbcde.gov.au/__data/assets/pdf_file/0017/133631/ASTRA.pdf)
Submission to the Department of Broadband, Communications and the Digital
Economy Telecommunication Industry Ombudsman Scheme Discussion Paper
Telecommunications Industry Ombudsman submission to Convergence review (http://www.dbcde.gov.au/digital_economy/convergence_review/submissions_received_on_the_framing_paper_for_the_convergence_review/convergence_review_framing_paper_structured_submission?submissionid=65)
Tech Investment Themes 2011: The Converged Digital Living Room- Report from Viola Advisory (http://www.violaadvisory.com/files/2011_Tech_Investment_Themes.pdf) A Wall Street perspective on connected television business
Center for Advanced Security Research Darmstadt (http://trust.cased.de/AMID)
Researchers at CASED, the Center for Advanced Security Research Darmstadt, discovered vulnerabilities in the usage of the Amazon Web Services (AWS), a major cloud service provider.
Parks Associates (http://www.parksassociates.com/index.php)
Media/Technology consultants, Dallas, Texas
IDATE (http://www.idate.org/en/Home/)
European media/technology consultants
Informitv (http://informitv.com/news/)
Online newsletter that covers connected television industry
Australian Communications Action Network (http://accan.org.au/)
Convergence review by the Department of Broadband, Communications and the Digital Economy (http://www.dbcde.gov.au/digital_economy/convergence_review)
Reform of the Telecommunications Industry Ombudsman scheme (http://www.dbcde.gov.au/consultation_and_submissions/TIO_reforms)
Connected TV Summit UK June 2011 (http://www.v-net.tv/Video.aspx)
http://www.abc.net.au/rn/backgroundbriefing/stories/2011/3250241.htm