Fubar15 Pizza und so
Tags / csr
Tagged with “csr”
(3)
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Fubar15 Pizza und so | Fubar
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Icon-o-cast: What Makes a Great Service?
Connections - Feb. 19, 2009: What makes a great service? How can designers influence the experience customers have with grocery stores, airlines and car rental agencies? Jennifer Bove of Huge and Ben Fullerton of IDEO talk with Lunar’s Gretchen Anderson about service design.
http://iconocast.typepad.com/iconocast/2009/02/what-makes-a-great-service.html
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Icon-o-cast: What Makes a Great Service?
Connections - Feb. 19, 2009: What makes a great service? How can designers influence the experience customers have with grocery stores, airlines and car rental agencies? Jennifer Bove of Huge and Ben Fullerton of IDEO talk with Lunar’s Gretchen Anderson about service design.
http://iconocast.typepad.com/iconocast/2009/02/what-makes-a-great-service.html
