In his day one keynote from the 2010 IA Summit, Dan Roam—founder of Digital Roam Inc and author of the best-selling Back of the Napkin: Solving Problems and Selling Ideas with Pictures—shares his unique visual-thinking approach with a receptive crowd in Phoenix. Transcending language barriers, his approach helps solve complex problems through visual thinking, and has helped resolve challenges at many businesses: Microsoft, Wal-Mart, and eBay to name a few.
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Scott McCloud is both an accomplished comics creator and critic. His books of comics criticism, "Understanding Comics," "Reinventing Comics" and "Making Comics" are classics of the form, and are standard-issue in hip literature classes around the country. His newest book is a compilation of his 1980s superhero series Zot!. He talks with us about how to read comics and how he incorporated the influences of the comics of other cultures into his own work in the ’80s.