‘Pivoting’ says Joichi Ito is the skill we all need to acquire. Serendipity is also important. Meet Joichi, the new director of MIT Media Lab. Joichi is recognised as one of the world’s leading thinkers and writers on innovation, global technology policy, and the role of the internet. He is chair [formerly CEO] of Creative Commons, sits on the board of Mozilla Foundation, and was an early investor in Twitter and Flickr.