Suze Ingram – Would you like service design with that?

Service design is a new discipline which focuses on understanding what customers want, then designing services which meet their needs. Sound familiar? Web designers have focused on user-centred design for years to create websites and applications that are user friendly.

Service design is well established in Europe and North America and there’s already a handful of Australian businesses offering service design. What is it? Does experience in designing for screen interaction translate to designing services too? Will service design be the next big thing? Suze offers insight by drawing on her years of experience as a UX designer and researcher. She shows how service design might fit into your business in the future, who you might pitch it to, and what sort of skills you might need to deliver service design.

http://www.webdirections.org/resources/suze-ingram-would-you-like-service-design-with-that/

Also huffduffed as…

  1. Suze Ingram – Would you like service design with that?

    —Huffduffed by Clampants on

  2. Suze Ingram – Would you like service design with that?

    —Huffduffed by iamdanw on

  3. Suze Ingram – Would you like service design with that? | Web Directions

    —Huffduffed by plindberg on

  4. Suze Ingram – Would you like service design with that?

    —Huffduffed by paulo72 on

  5. Suze Ingram – Would you like service design with that?

    —Huffduffed by beautifulcode on

  6. Suze Ingram – Would you like service design with that?

    —Huffduffed by adewale on

  7. Suze Ingram – Would you like service design with that?

    —Huffduffed by nickf on

  8. Suze Ingram – Would you like service design with that?

    —Huffduffed by mattweston on

  9. Suze Ingram – Would you like service design with that?

    —Huffduffed by lukecanvin on

  10. Suze Ingram – Would you like service design with that?

    —Huffduffed by RJ on

  11. Suze Ingram — Would you like service design with that? | Web Directions

    —Huffduffed by jaywest on

  12. Suze Ingram – Would you like service design with that?

    —Huffduffed by elizabethgaal on

  13. Suze Ingram – Would you like service design with that?

    —Huffduffed by PeteWilliams on

  14. Suze Ingram – Would you like service design with that?

    —Huffduffed by olafursverrir on

  15. Suze Ingram – Would you like service design with that?

    —Huffduffed by fixpert on

Possibly related…