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Tagged with “consumer” (5) activity chart

  1. The Digital Era: What’s Next?

    Learn what you need to know now to keep your competitive edge! Entertainment and technology expert Mark Ghuneim offers a crash course on how digital technologies are transforming the media industry. After 16 years at Sony Music USA, Ghuneim launched Wiredset, a digital marketing agency and technology incubator for TV networks, record labels, and brands. He also founded the social media tracking and data visualization service, Trendrr.

    The discussion is moderated by Jack Myers, one of the media industry’s leading visionaries and economic forecasters. Learn how phenomena like social communities, user-generated content, commercial-avoidance technologies, and performance-based media have changed the rules. Date: Tue, 06 Oct 2009 00:00:00 -0700 Location: New York, NY, The New School,

    Program and discussion: http://fora.tv/2009/10/06/Digital_Era_What_s_Nextr

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    —Huffduffed by iamdanw 3 years ago

  2. Icon-o-cast: What Makes a Great Service?

    Connections - Feb. 19, 2009: What makes a great service? How can designers influence the experience customers have with grocery stores, airlines and car rental agencies? Jennifer Bove of Huge and Ben Fullerton of IDEO talk with Lunar’s Gretchen Anderson about service design.

    http://iconocast.typepad.com/iconocast/2009/02/what-makes-a-great-service.html

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    —Huffduffed by iamdanw 3 years ago

  3. Lunar Design - Behold Beauty

    Expressions - May 28, 2009: How can design tap into our emotional wiring, stop us in our tracks and create responses in us? An exploration we did at Lunar, loosely based on Don Norman’s Emotional Design, looked at how design can make us stop and think, stop and act, and stop and behold.

    In this episode, Lunar’s John Edson, Jeff Smith and Becky Brown talk about this last dimension — the beauty dimension of "stop and behold" — and how it turns out to be the most elusive power of design.

    http://iconocast.typepad.com/iconocast/2009/05/behold-beauty.html

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    —Huffduffed by iamdanw 3 years ago

  4. Jared Spool: Revealing Design Treasures from the Amazon

    The audio was recorded at An Event Apart Seattle 2009. The session description was as follows:

    On its surface, Amazon.com just seems like a large e-commerce site, albeit a successful one. Its design isn’t flashy, nor is it much to write home about. But deep within its pages are hidden secrets — secrets that every designer should know about.

    If one looks closely at what the team at Amazon has built, it’s filled with innovative functionality and clever designs, all of which creates a delightful experience for its users and directly produces regular profits for its shareholders. But not all is perfect. Some design changes in the last few years have not been the success that the team had hoped for. Amazon’s exceptional qualities and imperfections are critical knowledge for any designer that wants to dig deep into what makes the site tick.

    In this entertaining presentation, Jared will share some of UIE’s latest research into the hidden treasures of (the) Amazon. You’ll learn:

    • The simple Yes/No question that increased revenues by more than $1 billion
    • The elegant subtlety of Amazon’s security system
    • Why Amazon’s business model is more than meets the eye (and why designers need to care) The wins and losses that Amazon has had with social media functionality

    http://www.uie.com/brainsparks/2009/06/05/presentation-podcast-revealing-design-treasures-from-the-amazon/

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    —Huffduffed by iamdanw 3 years ago

  5. Matt Webb - Opening keynote: Escalante

    The long run to the turn of the millennium got us preoccupied with conclusions. The Internet is finally taken for granted. The iPhone is finally ubiquitous computing come true. Let’s think not of ends, but dawns: it’s not that we’re on the home straight of ubicomp, but the beginning of a century of smart matter. It’s not about fixing the Web, but making a springboard for new economies, new ways of creating, and new cultures.

    The 21st century is a participatory culture, not a consumerist one. What does it mean when small teams can be responsible for world-size effects, on the same playing field as major corporations and government? We can look at the Web - breaking down publishing and consuming from day zero - for where we might be heading in a world bigger than we can really see, and we can look at design - playful and rational all at once - to help us figure out what to do when we get there.

    http://www.webdirections.org/resources/matt-webb-opening-keynote-escalante/

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    —Huffduffed by boxman 3 years ago