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Gerry Gaffney conducts a wide-ranging interview with Jakob Nielsen. Is web usability where it’s at? Does usability have a say on climate change? Why is the keyboard so popular?
Dan and Jeffrey talk with special guest Jared Spool about usability testing in the real world, with practical advice for designers, UI engineers, and developers alike.
Jared Spool is the founder of User Interface Engineering, the largest usability research organization of its kind in the world. He’s been working in the field of usability and design since 1978, before the term “usability” was ever associated with computers.