User experience is an amalgam of information architecture, visual design, interaction design, user research, prototyping, coding, and a host of other skill sets. Combine this complexity with the rapid rate of change in technology and techniques, and it’s no wonder that there’s a gap between the skills required by the industry of UX designers and those taught by design programs in colleges and universities. In this episode of The Digital Life, we discuss the state of design education and how to build teams with the right skills to ship digital products with Jared Spool, Founding Principal of User Interface Engineering.
Tagged with “ux” (84)
A chat about the future of UI/UX design with Alasdair Allan, Josh Marinacci and Tony Santos.
How do we utilize sensor and user data to create experiences in the digital world? We all know that smart devices have sensors, but how can we use this as a resource to acquire information about the user and his environment? And how can we use this information to design a better user experience that is both unobtrusive and transparent? The simple answer: we create adaptive systems.
Join speaker Avi Itzkovitch to discover core concepts for utilizing smart device technologies and sensor data in order to understand context, and add “adaptive thinking” to the UX professional’s toolset when designing experiences. In his presentation, Avi will demonstrate the importance of context when designing adaptive experiences, give ideas on how to design adaptive systems, and most important, inspire designers to think how smart devices and context-aware applications can enhance the user experience with adaptivity.
The IA Summit closing plenary tradition started in 2005 as a way to bring the Summit to an end withan inquisitive session looking to the future of our practice and practitioners. The selection criteria for the closing plenary speaker is simple but important: an interesting voice from within our community with something meaningful to say about the direction of the practice.
An interview with Brad Frost. Style guides, interface inventories, being future friendly, breaking silos and much more!
For a long time, smart homes were only for geeks or the rich. But mass market retailers are now starting to bring out affordable connected domestic hardware and services to help consumers understand their energy use, control heating/cooling and appliances, and make their homes safer and more secure. It will soon be normal to turn lights and appliances on and off from your smartphone, and set your burglar alarm over the web.
But the home is a challenging environment: it’s often a shared space inhabited by people with different needs and goals, and the rigid structures of technology driven systems don’t fit the way most of us run our home lives.
In this talk, I’ll introduce what connected home technologies can do, why the UX is often unsympathetic to our home lives and how we might improve it, and general learnings on designing interconnected, embedded systems that can be applied to other types of multi-device service too.
A couple of years ago we decided that our vision at Optimal Usability was to help transform New Zealand organisations into providers of world-class customer experiences. We quickly came to the conclusion that world-class experience is almost always across channels, and while we had done lots of projects with different channels, very few were about researching and designing the end-to-end experience.
This was about the same time that service design was gaining some currency as an umbrella term for cross-channel customer experience.
We figured that we really needed to bone up on what service design was, and how it applied to what we did. The resulting journey took us 3 years and we discovered a lot about how to “learn service design”. Some innovative approaches included spending 3 months doing service design on ourselves, interviewing CEOs of service design companies and conducting internal knowledge sharing sessions.
In this presentation I’ll share our journey, our lessons and our mistakes; and give you some ideas that you can try.
Presented by Trent Mankelow
We can get caught up in researching, designing and launching services, and totally forget the impact the conscious design of services is having on real people. Let this cease!
Using stories from Australia and around the world, this talk provides tangible examples of the impact service design is having on customers, staff and organisations in a range of different sectors.
Presented by Iain Barker
This presentation shines the light on what’s missing in turning a customer experience vision into tangible business value. How do you use all that is good and useful from typical customer experience approaches? How do you add commercial rigour and the hard core analytics in a way that one competency doesn’t dominate the other? What is the secret in bringing together the skills and perspectives that result in a great customer experience and an equally great commercial outcome?
Presented by Damian Kernahan
This podcast is the recording of Jared’s keynote from UX Thursday Chicago.
The world of web application design is expanding at a rapid rate. We’re now expected to design great experiences across a huge variety of platforms, from small screens to large displays. The flood of iPad applications and successful online businesses are showing our executives that design matters.
Why is all this happening now? Where is it all going? UIE’s own Jared Spool will show you how four driving forces — market maturity, the emergence of experience, the Kano Model, and Sturgeon’s Law — are increasing the visibility and value of design in organizations everywhere. He’ll show you what the next generation of design teams will look like and how you’ll get there.
Recorded: January, 2013
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