UX designer and web developer. I help make London Web Standards happen each month.
There are no people in jeffvancampen’s collective.
Featured Guest: Matthew Dixon, managing director of the Corporate Executive Board’s Sales and Service Practice. He is the coauthor of the HBR article Stop Trying to Delight Your Customers.
From: http://blogs.hbr.org/ideacast/2010/07/why-delighting-your-customers.html
Tagged with service design customer service delighters hbr ideacast matthew dixon
Inclusive Design is currently the domain of people who design physical things, like product designers and architects, but Sandi Wassmer is firm in her belief that Inclusive Design applied in the online environment just makes sense.
The principles of Inclusive Design encompass so many of the practices, principles and guide lines that web designers are already using – Accessibility, Usability, User Centric Design, Progressive Enhancement and User Experience – but unlike each of these discrete practices, Inclusive Design gives desigers the ability to offer choice, as a single design solu tion will never accommodate all users.
Sandi will talk about how the principles of Inclusive Design can be easily adopted by web designers right now. By the end of the session you’ll have the frame work for becoming an inclusion activist!
From: http://www.webdirections.org/resources/sandi-wassmer-inclusive-design-is-for-everyone/
Tagged with accessibility inclusive design @media wdx sandi wassmer
The games we love also love us back — mostly, by reflecting our successes and failures in delicious ways. This talk will explore the concept of feedback in game design, using examples drawn from both personal & professional experience. We’ll examine a variety of feedback mechanisms (good and bad), and discuss how lessons drawn from these examples can be applied to any user experience.
http://2009.dconstruct.org/schedule/robinhunicke/
Robin is a Game Designer and Producer who specializes in new IP aimed at reaching new players. Her titles include MySims and Steven Spielberg’s BAFTA award-winning BOOM BLOX franchise — both made for Nintendo Wii. She recently joined thatgamecompany, whose recent Playstation Network releases Flow and Flower are celebrated for their beauty, whimsy and zen-like economy of action.
Mobile is evolving, the web is adapting, and these two colossal worlds are about to collide to create something new. In order to design the experiences of this new contextual web, we need to change the way we look at design. In this talk Brian will provide his insights on some of the emerging trends in mobile design and share his thoughts on how we will design the interfaces of tomorrow.
http://2009.dconstruct.org/schedule/brianfling/
Brian Fling has been a leader in creating interactive experiences for both the web and mobile mediums. He has worked with hundreds of businesses from early stage start-ups to Fortune 50 companies to leverage new media around the needs of real peoples.
"Cities are palimpsests. They are layered representations of experience over time."
In this lively and interactive session, Robert Hoekman, Jr., the author of ‘Designing the Obvious’ and ‘Designing the Moment’, uses the audience to reveal the 7 essential design principles for achieving great application design and the psychology behind them. And he does it all without a single bullet point (gasp!).
Daniel Everett discusses the Pirahã and their language. The language has no words for numbers, no words for right and left and lacks any examples of recursion. This last trait forces us to rethink everything we thought we knew about language.
The discussion of the Pirahã language itself is excellent, but Everett’s discussion of why endangered languages need to be preserved is absolutely fascinating. His recommendations for preserving endangered languages include preserving natives speaker’s land and their heath. He also recommends studying and documenting these languages over a long period of time, as he has done with the Pirahã language.
From http://www.longnow.org/projects/seminars/
More information on this seminar is available at http://blog.longnow.org/2009/03/23/daniel-everett-endangered-languages-lost-knowledge-and-the-future/
For years, WaSP’s role has been to evangelize web standards, but lately we’ve been preaching to the choir. Consequently, WaSP is shifting its focus to education and advocacy. Come find out what we’ve been doing this year and where we’re planning to go. You may even decide to join us on the ride.
Derek Featherstone Further Ahead, Aaron Gustafson Principal, Easy! Designs LLC, Glenda Sims Sr Systems Analyst, University of Texas at Austin, Stephanie Sullivan W3Conversions, Henny Swan Web Evangelist, Opera.
A new inflection point in human-computer interaction is upon us. Along with other technologies, Microsoft Surface marks a departure from graphical user interface or GUI into the world of Natural User Interface or NUI. This talk begins with discussion of emotional design and its importance in the future of society. The lens shifts to how one design team is thinking about designing for a new era in which emotional intent and intuitive interaction are the imperative. Using theoretical models drawn from a mix of history, science, philosophy, and even video game design, this presentation reveals principles behind experience design for Microsoft Surface and beyond.
From http://www.webdirections.org/resources/august-de-los-reyes-predicting-the-past/
A fascinating discussion with Bill Verplank about the early days of of interaction design.
His discussion of the three paradigms of interaction design (computer as intelligence/brain, computer as person/life, computer as agent) is superb.
From http://www.uie.com/brainsparks/2008/09/02/spoolcast-the-history-of-interaction-with-bill-verplank/
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