Kathy Sierra talks about expertise and neuroscience. The study of the differences between the world class performer and the average performer reveals something more important than genetics. Sierra shares several tips on how everyone can improve their performance and the most important factors in getting really good at something.
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Kathy Sierra knows a lot about creating passionate users. She talks about adding the human touch to your websites and apps.
While at #FOWA08, Adam and Josh spoke with Kathy Sierra (@KathySierra) about creating passionate users, building web apps, allowing your user to “kick ass”, community building and more.
This podcast is awesome regardless of its age. The conversation, in my opinion, was a very intimate take on what Kathy does to allow her users to “kick ass”. Kathy is by far an authoritative figure when it comes to community building, and learning how to treat and think about our users. Regardless of your role in the creative process, you need to be in touch with the importance of this relationship and the part you play.
In this keynote, Kathy Sierra starts with an interesting premise. Can authors and publishers make money with a new book? While that may seem like a ludicrous propostion, the reality is that only 5% of all books are profitable.
Using examples from her own personal experience, Sierra delves into the key problems that face the modern author, as quality does not necessarily promise success and success does not necessarily mean quality; instead, Sierra suggests that media, presentation, and audience are the most important factors.
Sierra is adamant that the content of the book should make the reader act in a way the reader wants to act, more importantly, books should help readers DO what they want, not just learn about what they want. It is a subtle difference that Sierra illustrates with real-life results. In reaching the top of the technology and software book sales list, Sierra focused on writing books that actually get readers to write programs, instead of just learning about writing programs.
The new media environment of the 21st century makes readers like users of software. She submits that this places the focus on context and usability. In the end, Sierra suggests that authors and publishers focus on making their users (readers) the best at what they are most passionate about. You may ask yourself, does this really work? You be the judge, with best selling titles in some of the most crowded categories, there just might be something to her formula.