Tipping the Scales: Bringing Social Networking within the Enterprise

In 2009, a pilot was launched by Raytheon Company to determine the value of social networking. In this session aimed at Information Architects interested in deploying social networking in organizations, Manya Kapikian, Kevin Lynch, and Michael Patterson expose 11 hard lessons learned from the pilot that apply to this relatively undefined territory.

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    —Huffduffed by kevinmarks 2 years ago

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    http://www.abc.net.au/radionational/programs/lifematters/disability-26-social-media/3908768

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  3. An Airline that Genuinely Delights Passengers using Social Media - Social Pros Podcast

    Greg Hounslow, Emerging Media Advisor at WestJet, joins the Social Pros Podcast this week to discuss fostering a sense of community with social media amongst guests, how social media can enhance customer relations, and the value of giving customers a pleasant surprise every once in a while (and the measurable ROI there).

    http://www.convinceandconvert.com/social-pros-podcast/an-airline-that-genuinely-delights-passengers-using-social-media/?utm_content=buffer10361&utm_medium=Social&utm_source=buffer&utm_campaign=buffer

    —Huffduffed by caseybroughton one month ago