Tony Hsieh from Zappos at SXWW 2009

Also huffduffed as…

1. SXSW 09 - Opening Remarks: Tony Hsieh

   —Huffduffed by Clampants on March 23rd, 2009

2. Opening Remarks: Tony Hsieh

   —Huffduffed by tommorris on March 22nd, 2009

3. SXSW Opening Remarks: Tony Hsieh

   —Huffduffed by dealingwith on March 24th, 2009

4. SXSW: Opening Remarks with Tony Hsieh form Zappos.com

   —Huffduffed by hughgarry on March 23rd, 2009

5. Opening Remarks: Tony Hsieh

   —Huffduffed by theflow on April 4th, 2009

Possibly related…

1. SXSW 09 - Opening Remarks: Tony Hsieh

   At Zappos.com, Tony Hsieh has fostered a culture where extraordinary customer service is the norm. Hear him talk about how good deeds can help you leverage the power of your audience to massively extend your brand.

   Tony Hsieh, Zappos.com

   http://sxsw.com/node/1475

   download

   Tagged with sxsw hsieh zappos customer service corporate culture workplace employees work consumers relationship brand marketing

   —Huffduffed by ebouchut 2 years ago

2. Building A Brand That Matters | Tony Hsieh, Zappos.com | Web 2.0 Conference

   In this presentation at the Web 2.0 Conference, Zappos.com CEO Tony Hsieh talks about his first business selling pizza in college, starting Link Exchange after college, and how he eventually ended up leading Zappos as the CEO. Tony discusses how his experience at Link Exchange influenced him to focus on corporate culture as a top priority, and why he thinks culture is so important to a company’s future growth and success.

   Tony talks about the internal vision of Zappos not just to be an Internet footware merchant, but to be a brand that is known for an excellent customer experience. He goes on to list a number of specific techniques that the company uses to enhance customer service, and explains why he thinks that the telephone is still one of the best branding devices available.

   How do you define culture? Tony talks about some of the core values of Zappos, and why it’s important to have values that aren’t just a plaque on a wall. These values permeate every aspect of the company, and Tony details some of the hiring and training practices that Zappos uses to ensure that every employee fits into the corporate culture.

   http://itc.conversationsnetwork.org/shows/detail3976.html

   download

   Tagged with tonyhsieh zappos corporateculture brands business web20conference

   —Huffduffed by plindberg 3 years ago

3. 5 Reasons Why Zappos Is Doing A Billion Dollars In Sales. | Mixergy - Online Business Tips from Successful Entrepreneurs

   I wasn’t allowed to record the talk that Tony Hsieh, CEO of Zappos, gave on Sunday. The group that invited him to speak wanted to keep the conversion

   http://mixergy.com/zappos-billion/

   download

   Tagged with mixergy business zappos tonyhsieh

   —Huffduffed by plindberg 2 years ago