At Zappos.com, Tony Hsieh has fostered a culture where extraordinary customer service is the norm. Hear him talk about how good deeds can help you leverage the power of your audience to massively extend your brand.
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This conversation offers tips and tricks that will help you make the most of SXSW or any other tech event. You’ll learn what actions and behaviors to avoid so you don’t get tagged as "doing it wrong". Get advice on business card etiquette, how to meet new people, navigate tech events, and have fun without being "that guy/gal".
Panel from SXSW 2011.
What are the ingredients that make for a meme-able idea? What’s the best way for brands to activate and engage online communities?
SXSW 2011 presentation by Matthew Inman, the author, artist, and founder behind the one man operation known as The Oatmeal (http://theoatmeal.com).