Peter Merholz chats with Don Norman, author and co-author of fourteen books, including the seminal The Design of Everyday Things, and his recently released The Design of Future Things, about what he thinks about user experience design today and what companies need to do to innovate. From http://www.adaptivepath.com/ideas/podcasts/
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Earlier this week, I wrote about digital Swiss Army knives. Today, Nora talked to researchers Bill Buxton and Jared Spool about the relative merits of single-purpose and multi-function devices. A shorter version of this discussion will air on Spark 98, but you can hear the full, uncut interview below, or download the MP3. [runs 38:34]
Kevin Slavin, urban consultant and co-founder of New York computer games studio Area/Code presents a powerful argument for games as social systems with people at the centre; for the “software” of cities as what runs on the “hardware” of buildings and streets; for an “urban sport” that can educate behaviour by leaking from computers into the social world; and above all, for designers today to build the systems that will propagate and feed us, not the things we will consume.
Remember that “percentage complete” feature that LinkedIn implemented a few years ago, and how quickly this accelerated people filling out their profiles? It wasn’t a clever interface, IA, or technical prowess that made this a successful feature—it was basic human psychology. To be good UX professionals we need to crack open some psych 101 textbooks, learn what motivates people, and then bake these ideas into our designs.
Independent consultant Stephen P. Anderson looks at specific examples of sites who’ve designed serendipity, arousal, rewards and other seductive elements into their application, especially during the post sign-up process when it is so easy to lose people. Regardless of your current project, the principles behind these examples (from disciplines like social sciences, psychology, neuroscience and cognitive science) can be applied universally. Best of all, attendees will receive a special gift that makes it easy to bridge theory with tomorrow’s deadline.