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The Sys Admin team discusses hosting the 37signals apps, working with programmers, helping support, telecommuting, dealing with vendors, improving speeds in Europe, and more.
37signals ID launch Start time: 0:26 We recently launched 37signals ID which gives customers one username and password for all their Basecamp, Highrise, Backpack, and Campfire accounts. In this segment, Jason and David talk about 37signals ID, what it means for customers, and what was surprising about the launch.
A new way of working Start time: 7:05 Jason and David discuss how 37signals is now working in teams. A team is made of three people: One designer and two programmers. A system administrator will also assist the team when necessary. Each team will stay together for two months (a "term"). When two months are up, the teams split up and form again with different people.
Lessons learned at 37signals In this talk, Jason discusses what he’s learned at 37signals over the years. Topics covered: The idea that you should “fail early, fail often” is bogus. Plans are guesses. Interruption is the enemy of productivity. Sell your byproduct. Emulate chefs. Focus on what won’t change. If you want to do something, you’ve got to do it now.