Andy is a futurist. He’s been a digital native since 1994, when he wrote a documentary called “Secrets of the Internet.” Along with his love of digital, scientists inspire him: brilliant people who make surreal discoveries and work to transform reality. Now, as one of the early pioneers of the service design industry, he helps transform the world’s biggest brands through innovative design.
Andy runs the Madrid studio of Fjord, a leading Service Design agency. He also authored chapters in O’Reilly’s book, Designing for Emerging Technologies. A compilation of works by industry experts in areas of user experience design related to genomics, robotics and the Internet of Things.