Interaction design is often focused at the interface between a person and a system in the form of a series of request-response actions. But interaction design can be positioned at the strategic level when the interaction designer looks at the transition between interactions & touchpoints; and the aggregate effect of these interactions on the overall service experience.
Strategic interaction design
Also huffduffed as…
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Strategic interaction design
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Strategic interaction design
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Strategic interaction design
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Strategic interaction design
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Strategic interaction design
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Strategic interaction design
Possibly related…
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Tagged with frog design innovation
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