Today on Radio Johnny Jeff Parks talks with independent content and UX consultant, who will be presenting at the upcoming edUi Conference in Richmond, Stephanie Hay. Steph shares insights about writing content that is both compelling and useful by shifting our perspective to that of the people for whom we are trying to communicate. Sharing insights about user happiness and working towards are greater understanding of the emotional response of the user, organizations can start speaking to the values of their clients resulting in a better user experience.
http://johnnyholland.org/radio-johnny/writing-content-that-is-compelling-and-useful/
