Gary Vaynerchuk, the New York Times bestselling author of Crush It! and creator of Wine Library TV, discusses his new book The Thank You Economy. This bold and expansive look at the evolution of today’s marketplace reveals the essential factors defining and driving successful relationships between businesses and consumers. In this groundbreaking book, Vaynerchuk — one of Bloomberg Businessweek‘s “20 People Every Entrepreneur Should Follow” — looks beyond a numbers — based analysis to explore the value of social interactions in building our economy.
Tagged with “consumer” (16)
ZURB was truly hopping at last Friday, with our largest ZURBsoapbox turnout ever for Peter Skillman’s talk. We loved having one last heart to heart with the man who’s all over the internet these days before he jumped on the plane to start his new job at Nokia. Peter left all of us with some great lessons learned for creating awesome mobile experiences.
Toyota, the world’s biggest car company, is in crisis, accused of putting the public at risk by selling cars that could potentially accelerate out of control. A company respected for years for its core principles, its reputation is now badly damaged. Justin Rowlatt asks how this happened and whether Toyota can recover.
Learn what you need to know now to keep your competitive edge! Entertainment and technology expert Mark Ghuneim offers a crash course on how digital technologies are transforming the media industry. After 16 years at Sony Music USA, Ghuneim launched Wiredset, a digital marketing agency and technology incubator for TV networks, record labels, and brands. He also founded the social media tracking and data visualization service, Trendrr.
The discussion is moderated by Jack Myers, one of the media industry’s leading visionaries and economic forecasters. Learn how phenomena like social communities, user-generated content, commercial-avoidance technologies, and performance-based media have changed the rules. Date: Tue, 06 Oct 2009 00:00:00 -0700 Location: New York, NY, The New School,
Program and discussion: http://fora.tv/2009/10/06/Digital_Era_What_s_Nextr
The audio was recorded at An Event Apart Seattle 2009. The session description was as follows:
On its surface, Amazon.com just seems like a large e-commerce site, albeit a successful one. Its design isn’t flashy, nor is it much to write home about. But deep within its pages are hidden secrets — secrets that every designer should know about.
If one looks closely at what the team at Amazon has built, it’s filled with innovative functionality and clever designs, all of which creates a delightful experience for its users and directly produces regular profits for its shareholders. But not all is perfect. Some design changes in the last few years have not been the success that the team had hoped for. Amazon’s exceptional qualities and imperfections are critical knowledge for any designer that wants to dig deep into what makes the site tick.
In this entertaining presentation, Jared will share some of UIE’s latest research into the hidden treasures of (the) Amazon. You’ll learn:
- The simple Yes/No question that increased revenues by more than $1 billion
- The elegant subtlety of Amazon’s security system
- Why Amazon’s business model is more than meets the eye (and why designers need to care) The wins and losses that Amazon has had with social media functionality
Expressions - May 28, 2009: How can design tap into our emotional wiring, stop us in our tracks and create responses in us? An exploration we did at Lunar, loosely based on Don Norman’s Emotional Design, looked at how design can make us stop and think, stop and act, and stop and behold.
In this episode, Lunar’s John Edson, Jeff Smith and Becky Brown talk about this last dimension — the beauty dimension of "stop and behold" — and how it turns out to be the most elusive power of design.
LukeW’s no stranger to lighting fires – as Senior Director of Product Iteration at Yahoo! Luke overseas the world’s most trafficked web page, the Yahoo! homepage. Luke came over to ZURB to talk to us about what it takes to make excellent products.
This talk covers the future of brand and design innovation in an increasingly fragmented world. It’s not a discussion on new or emerging technologies, but rather a conversation about new and emerging mindsets.
Jamie Monberg, Hornall Anderson
Adam Webach, CEO Saatchi & Saatchi S, discusses the sustainability revolution (and WalMart as a force for change in product and cultural improvement).
Connections - Feb. 19, 2009: What makes a great service? How can designers influence the experience customers have with grocery stores, airlines and car rental agencies? Jennifer Bove of Huge and Ben Fullerton of IDEO talk with Lunar’s Gretchen Anderson about service design.
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